Social Commerce

What Marketers Need to Know Before Starting a TikTok Shop Campaign
November 9, 2023 at 12:27 pm

In one of the most anticipated and least surprising moves in recent years, TikTok has officially rolled out its commerce offering, TikTok Shop, to the U.S. market. For brands looking to amplify their efforts in the upcoming holiday season, it’s the perfect opportunity to invest in TikTok, even if they’ve mostly stayed away until now.…

3 Ways Merchants Can Use TikTok and Instagram to Increase Holiday Sales
November 8, 2023 at 9:49 am

Social media platforms like TikTok and Instagram are making strides with online shopping as new features become available. For example, TikTok Shop provides consumers easy access to purchase products directly through the application. As we head into the holiday season, 48 percent of Gen Zers are already planning to use social channels for end-of-year shopping.…

Bridging Online and Offline Retail in the ‘Phygital’ Era Via Mobile Phones
September 19, 2023 at 2:33 pm

Physical and digital retail have largely remained separate, with purchases made either offline or online. But consumer behaviors are changing; we scan QR codes in physical stores to make payments or learn more about a certain product; we use mobile apps to redeem offline discounts on our frequent purchases. And now, brands are increasingly embracing…

TikTok Shop Launches in the US
September 13, 2023 at 7:07 pm

TikTok has officially brought e-commerce to the U.S. with the launch of its TikTok Shop. The social media company, which is in direct competition with Meta's social media channels Instagram and Facebook, announced the U.S. debut of TikTok Shop on Tuesday. The app now features shoppable videos and livestreams directly to For You feeds across…

The Secret to Social Commerce: Think Like a Small Brand and Win
August 23, 2023 at 3:59 pm

Social commerce is often considered to be the process of selling products and services directly through social media. However, for brands that truly understand the meaning, it’s so much more. It can be the most powerful tool in your arsenal to build loyal customers, increase conversion, and reduce acquisition costs. But many big brands miss…

How the Photo-First Social App Lemon8 is Redefining Social Commerce
July 17, 2023 at 5:01 pm

There’s a palpable shift unfolding in the world of social media as the lines between platforms and e-commerce increasingly blend and blur. It's a trend we've all been noticing — even if we haven’t realized it yet. Meta, for one, has made several attempts to tap into this realm by integrating shopping features into Instagram,…

Social Commerce Needs a Data Strategy
July 5, 2023 at 12:07 pm

Social commerce is an obvious marketing strategy for many brands; it’s where their consumers live, it’s where their competitors advertise, and when done right, it creates unparalleled engagement with consumers and an opportunity to drive commerce at any touchpoint. Still relatively new, it presents powerful potential for a growth trajectory. For companies all in on…

Social Media is Making E-Commerce Border Agnostic
June 26, 2023 at 10:50 am

Originally used as a convenient way of connecting over the internet, social media has become an all-encompassing force that caters to endless interests, purposes and needs. For consumers, it’s creating a boundary-free world where shoppers can find and engage with brands regardless of their geographical location.  A recent survey conducted by Global-e explored the ways in which social media…

Is Your Brand Messaging Customers on WhatsApp? Here Are 3 Reasons Why it Should Be
June 6, 2023 at 4:18 pm

Are you connecting with your customers on the apps where they spend their time each day? Traditional marketing channels are in decline, and it's getting harder to gain the attention of customers in crowded newsfeeds and cluttered inboxes. Why not go to where your customers already are and interact with them on the messaging platforms…