Tips and Tools
Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
Sam Bahreini is a serial entrepreneur and growth marketer, helping startups navigate from launch to scale.
Rohan Ayyar is the regional marketing manager for India at SEMrush. His blog, The Marketing Mashup, covers digital marketing from the perspective of B2B, B2C, lead generation, mobile marketing, SEO, social media, content marketing, database marketing including predictive analytics, and conversion rate optimization. In addition, he'll look at emerging marketing technology and how marketers can use it. Reach Ayyar at searchrook@gmail.com.
Bernard Perrine is the CEO & co-founder of Twitter marketing company SocialCentiv. A founding partner and former corporate officer of Kinko’s, Perrine has also held leadership positions with Eastman Kodak and Microsoft.
Kirk Hendrickson is the CEO of Eye Faster, a leading provider of shopper research, developed his expertise in eye tracking and shopper research while leading worldwide field operations for EmSense Corporation and product management for MarketTools, Inc. Kirk holds a patent for conducting surveys on mobile phones and was twice a finalist for the EXPLOR Awards. Kirk holds an MBA from the Amos Tuck School of Business Administration, Dartmouth College, and a BS and MS in Mechanical Engineering from Stanford University.
Brian Rigney, CEO of Zmags, has over twenty years’ experience leading high performing, entrepreneurial teams in launching new businesses and bringing innovative new products to market. For more information on Zmags, please visit their website and follow the company on LinkedIn, Facebook and Twitter.
Peggy Hatch is a senior advisor at NAPCO Media. A direct mail copywriter, she co-founded Who’s Mailing What! with her husband Denny Hatch. Her previous position at NAPCO Media was Group President for the Target Marketing Group.
John Thies is the CEO and co-founder of Email on Acid, a service that gives email marketers a preview of how their emails are displayed in the most popular email clients and mobile devices. Reach him at john@emailonacid.com.
Mary O’Donnell is Vice President of Marketing at Alliance Data Card Services, a leading global provider of data-driven marketing and loyalty solutions. Mary leads several marketing initiatives across Alliance Data’s card services business, including marketing and loyalty strategy, customer insights and marketing delivery. With a proven track record of driving business growth through effective B-to-B and B-to-C marketing and relationship management strategies, Mary has a passion for motivating and energizing cross-functional teams to achieve meaningful results.
Meghan Holmes is the vice president of strategy and analytics at HelloWorld, a Merkle company. Meghan leads a team of strategists who design custom solutions for today’s top brands in retail, CPG, technology, and more. As a published thought leader in digital engagement, Meghan is often tapped for her expertise in promotions and loyalty strategies that leverage the latest technology to meet a brand’s challenges. For more on HelloWorld, please visit www.helloworld.com.
Brandon Levey is the CEO and ThinkerUpper at Stitch Labs.
Joe Kleinwaechter is the Vice President of Innovation & Design at Worldpay US, a leading global payments technology provider for any platform: in-store, online and mobile devices.
Keith LaFerriere is the SVP, chief experience officer at Verndale. From creative director to UX thought leader and back again, Keith has taken on just about every industry since he began creating and exploring in the 'digital' world over 18 years ago. At Verndale, he works across all accounts and is responsible for the creative and user experience practices.
James Gagliardi is chief product officer at Digital River, a global e-commerce solutions provider.
Alex Senn is the founder and CEO of Orkiv Retail Solutions, a retail technology company specializing in delivering location relevant infrastructure for omnichannel retailers who want to achieve better sales through intelligent marketing, and effective, easy to use software.
Sarah Ware is co-founder of Markerly, an influencer marketing technology partner focusing on identification and tracking for some of the world’s largest brands. Markerly partners your brand with influencers to create original and authentic content. Influencers share this content to their social media communities to inspire interest, engagement and ultimately drive purchases.
Bonnie is passionate about excellent customer experience. With a background in marketing, merchandise buying and retail management, she helps companies stay relevant amid the changing digital landscape. Bonnie leads the knowledge and consulting teams at Return Path, the global leader in email deliverability. She is an active Email Experience Council committee member, featured speaker for events, and writes monthly for the Return Path blog and Total Retail.
Robert Glazer is the founder and CEO of Acceleration Partners, a global partner marketing agency and the recipient of numerous industry and company culture awards, including Glassdoor’s Employees’ Choice Awards two years in a row. He is the author of the inspirational newsletter Friday Forward, author the Wall Street Journal and USA Today bestseller, Elevate, and of the international bestselling book, Performance Partnerships. He is a sought-after speaker by companies and organizations around the world and is the host of The Elevate Podcast.
Maria Haggerty is CEO and one of the original founders of Dotcom Distribution, a premier provider of B2C and B2B fulfillment and distribution services. She received her Bachelor of Business Administration from University of Houston, C.T. Bauer College of Business with a concentration in Accounting. Maria plays an integral role in developing and defining all aspects of the business, including sales and marketing, operations, finance and IT. As CEO, she is responsible for providing strategic leadership, establishing long range goals, and developing strategies for the senior leadership team. Maria has developed the systemic and procedural infrastructure necessary to provide timely and accurate analysis of budgets, financial reports and financial trends in order to assist the Board, senior executives and clients in performing their responsibilities while achieving favorable results. She works closely with the leadership team to enhance, develop, and enforce procedures that will improve the overall operation and effectiveness of the corporation. During her tenure at the Dotcom, Maria has developed an environment of continual improvement by supporting the Senior Leadership Team and their department managers on continuous process, space labor, automation, and financial best practices. Prior to founding Dotcom, Maria was a CPA at Arthur Andersen and was later the CFO of GoodTimes Home Video where she helped grow the company’s distribution business. When Maria is not in the office, she enjoys traveling around the world and practicing her photography skills.
Paula Da Silva is Executive Vice President of Global Partners and Alliances at iVend Retail by CitiXsys, a global provider of integrated omnichannel solutions for retail and hospitality chains sold through a worldwide distribution network of certified partners.
Paula Da Silva has more than 25 years of experience in information technology. Since 2006, Paula has been instrumental in building iVend Retail into a global market leader in the retail industry and currently spearheads the recruitment of channel partners to expand iVend Retail’s worldwide footprint. As a thought leader she has authored multiple online articles for publications like Apparel, Retail Touchpoints, Total Retail, RIS News and Multichannel Merchant. Frequently invited to speak, she’s made appearances at Retail Now, The Australian Retailer Association and at Sage Partner Community events. Paula’s passion for retail extends to her personal life where she has made shopping an artform, visiting premier shopping destinations around the globe from Sydney to Los Angeles.
Scott Robinson is vice president of design and strategy at Bond Brand Loyalty, a global customer experience marketing, management and measurement company that specializes in building brand loyalty for the world’s most influential and valuable brands.
Scott Robinson leads Bond Brand Loyalty’s Loyalty Consulting & Solutions discipline and is our thought leader for consumer loyalty strategy engagements. His focus is enabling clients with the best possible solutions for their specific objectives and environments, and ensuring Bond maintains market leadership in terms of loyalty and CRM innovation, technique and approach.
Scott has over 10 years’ experience designing, implementing and optimizing large-scale loyalty and CRM programs, and helping clients understand how to use them as stepping stones for inspiring powerful relationships with their customers. Along with his strong experience across a number of industries, including consumer retail and financial services, Scott brings a highly disciplined analytics approach to strategy development for clients.
Earlier in his career, Scott launched and developed our Consumer Insights and Strategy Group, and spearheaded the development of the CRM principles and techniques, campaign management protocols and consumer data-driven strategy development tied to some of North America’s most celebrated loyalty programs. Scott’s current focus is the intersection of marketing and neuroscience, through his involvement with The Maritz Institute. Scott is frequently called upon to comment in the media, and is a frequent speaker at industry events including conferences by Loyalty360, eTail, CMO Exchange, CMA and AMA. Scott holds an MBA from the Richard Ivey School of Business at the University of Western Ontario.
Jim Gilbert has had a storied career in direct and digital marketing resulting in a burning desire to tell stories that educate, inform, and inspire marketers to new heights of success.
After years of marketing consulting, Jim decided it was time to “put his money where his mouth was" and build his own e-commerce company, Premo Natural Products, with its flagship product, Premo Guard Bed Bug & Mite Sprays. Premo in its second year is poised to eclipse 100 percent growth.
Jim has been writing for Target Marketing Group since 2006, first on the pages of Catalog Success Magazine, then as the first blogger for its online division. Jim continues to write for Total Retail.
Along the way, Jim has led the Florida Direct Marketing Association as their Marketing Chair and then three-term President, been an Adjunct Professor of Direct and Digital marketing for Miami International University, and created a lecture series, “The 9 Immutable Laws of Social Media Marketing,” which he has presented across the country at conferences and universities.
Greg Petro is founder and CEO of First Insight, a technology company transforming how leading retailers make product investment and pricing decisions.
Greg has a 25-year history in the retail industry with a career spanning merchandising, sales and management. But while at one of the world’s leading supply chain technology firms, he saw a need for retailers and brands to re-engage with consumers to determine which products would be top sellers well before costly investments are made to bring them to market. In 2007, Greg Petro founded First Insight Inc., a technology company that delivers what is now the world’s leading predictive analytics platform for consumer-testing new products. Through engaging consumers online and mining social data, the First Insight platform empowers retailers and brands to introduce the right products at the right price, and target them to the right customers. Today, he serves as its Chief Executive Officer and President. Greg is a member of the Board of Advisors of the Fashion Institute of Technology, as well as a frequent speaker at the graduate business schools of Columbia University and the University of Pittsburgh. Greg also speaks and at a number of industry conferences, where he educates his listeners on how retailers can use technology to identify and deliver what their customers really want. Mr. Petro holds both MBA and Bachelor’s Degrees from the University of Pittsburgh.
Andrew Billings is a principal and senior leader in the retail supply chain practice at North Highland, a global consulting firm. He is an expert within the areas of merchandising, product lifecycle management and supply chain transformation. His experience spans across strategy definition, process improvement and systems implementation. Andrew has a passion for partnering with large and mid-market retailers to drive profitable and sustainable growth.
Hamaad Chippa, Director of Industry Consulting, Informatica
Hamaad Chippa is part of Informatica’s Industry Consulting practice, responsible for identifying data management challenges, trends, and best practices in the manufacturing, retail, and CPG verticals. He also helps organizations understand the value improved data can have to important revenue, cost, and efficiency drivers. Prior to Informatica, Hamaad spent 10 years as a management consultant, specializing in providing leading-edge insights to help clients transform their businesses and attain high performance capabilities. He employed various methodologies to help clients with complexity / cost reduction, product development strategy, and manufacturing operations strategy, improving operational efficiency and effectiveness. Hamaad graduated from the University of Illinois at Urbana-Champaign with a bachelor degree in math & computer science and has an MBA from the University of Chicago, Booth School of Business. He’s based out of Washington, D.C. by way of the Windy City. In his free time, he enjoys biking around the historic D.C. neighborhoods and trails, sports photography, and spending time with his family, particularly teaching his son about the Star Wars universe.
Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
Tim Ash is the author of the bestselling book Landing Page Optimization, and CEO of SiteTuners. A computer scientist and cognitive scientist by education (his PhD studies were in Neural Networks and Artificial Intelligence), Tim has developed an expertise in user-centered design, persuasion and understanding online behavior, and landing page testing. In the mid-1990s he became one of the early pioneers in the discipline of website conversion rate optimization. Over the past 15 years, Tim has helped a number of major US and international brands to develop successful web-based initiatives. Companies like Google, Expedia, Kodak, eHarmony, Facebook, American Express, Canon, Nestle, Symantec, Intuit, AutoDesk and many others have benefitted from Tim's deep understanding and innovative perspective.
Connect with Tim on Google+
Jennifer Silverberg is the CEO of SmartCommerce, the international solution helping leading CPG brands like P&G, Unilever and Nestle own and drive their customers’ online buying experiences. SmartCommerce provides unique, brand-focused solutions that help build brand-customer connections in the rapidly changing CPG marketplace.
As both a customer and implementer, Brian Chambers has extensive experience creating CRM, ERP and marketing automation solutions spanning more than eight years. Over the duration of his career, Brian has developed a depth of industry expertise in retail, CPG, hospitality, software and logistics. He has spent time creating and delivering on strategic programs for organizations such as Best Buy, IHG, Choice Hotels, Bacardi, Intuit, CHEP, and Coca-Cola.
Kristin Secreto is Vice President, General Manager of InComm Product Control, a product lifecycle tracking solution that enables retailers and manufacturers to make smart and timely decisions about product logistics, sales and returns.
Sue Welch is CEO of Bamboo Rose, the only marketplace powered by proven trade engines for product and supply chain management, enabling the B2B community to collaboratively and continuously discover, develop, and deliver ideas and products to global markets.
Kevin Sterneckert is chief marketing officer at Symphony RetailAI, a global leader in AI-enabled decision platforms, solutions and insights for driving profitable revenue growth for retailers and CPG manufacturers – from customer intelligence to merchandising, personalized marketing to supply chain.
He has more than 25 years of comprehensive industry experience, bringing a keen understanding of retail, manufacturing and logistics challenges. Kevin’s industry experience includes serving as chief information officer, supply chain executive, development of innovative technology solutions, inventor, and store operations development for both physical and digital retail.
Joe is Vice President of Product Solutions at Software Paradigms International (SPI), an award-winning provider of technology solutions, including merchandise planning applications, mobile applications, eCommerce development and hosting and integration services, to retailers for more than 20 years.
Joe is a 34-year veteran of the retail industry with hands-on experience in marketing, merchandising, inventory management and business development at multichannel retail companies including Lands’ End, LifeSketch.com, Nordstrom.com and Duluth Trading Company. At SPI, Joe uses his experience to help customers and prospects understand how to improve sales and profits through applying industry best practices in merchandise planning and inventory management systems and processes.
Monica Eaton-Cardone is a risk management and fraud prevention expert, and co-founder and chief operating officer at Chargebacks911, a global chargeback mitigation company based in Tampa, Florida.
Spencer Kollas is the Vice President of Global Deliverability at Experian Marketing Services.
Ali Newton is the Marketing Executive for The Display Centre, where a team of creative experts provide shop fittings and display equipment, including bespoke items. Ali combines her fine art and fashion qualifications with her market research experience and psychology degree to help retailers drive their sales.
Mohannad El-Barachi is the co-founder and CEO at SweetIQ Analytics Corp.
Stephen Race is the chief technology officer and co-founder of TalentClick and head of product development and client services. Within the area of industrial psychology, Stephen has specialized in behavioral assessments and personality testing for the past 19 years, and he is recognized as one of the top specialists in North America. He holds a BA Psychology from the University of British Columbia and a Master of Science in Occupational Psychology from Birkbeck College, University of London, UK.
Armen Najarian is the CMO at ThreatMetrix.
Marion Price is the marketing programs manager of iContact.
Drew Johnson is co-founder and co-CEO of App Partner.
Ben Velker is the senior vice president of marketing at Edgenet, a Software as a Service company that provides industry-leading retailers, distributors, websites and suppliers with the ability to manage and improve their product content. Learn more at www.edgenet.com.
Paul Dobbins is National Director of Sales & Account Management for Fortegra Financial Corporation. Fortegra and its subsidiaries comprise a single-source insurance services provider that offers a range of consumer protection options including warranty solutions, credit insurance, and specialty underwriting programs. Delivering multifaceted coverage with an unmatched service experience for both partners and their customers, Fortegra solves immediate, everyday needs, empowering consumers to worry less and Experience More.
Sean Brady is President of Emarsys Americas, a provider of B-to-C marketing automation software.
Katy Keim is the CMO and and head of business development at Lithium. In her role as CMO, Katy is responsible for all strategic marketing activities for the company including branding, positioning, communications, go-to-market strategy and customer acquisition programs. As Head of Business Development & Alliances, Katy oversees the ongoing growth of Lithium's business through its partner ecosystem.
Dave Ratner is the president of enterprise solutions for Syniverse.
Amit Sharma is the founder and CEO of Narvar, a company that helps retail brands deliver premium post-purchase experiences.
Kristy Dickerson is a keynote speaker on productivity, co-founder and CEO of StartPlanner.com, lifestyle photographer and mom of three boys. She offers tips on business, balance, organization, photography and health to inspire, direct and lead others to success and happiness.
Chris Taylor is founder and CEO of Square Root, a store relationship management software.
Camilla Ley Valentin is CCO and Co-Founder of Queue-it.
Rich Richardson is vice president of emerging capabilities and industries for GS1 US and has more than 30 years of technology experience
Nick Godfrey is executive vice president and co-founder of Customer Portfolios, a marketing technology company offering analytics, strategy, marketing execution, creative and technology services.
David Nicholls is global head of e-commerce at OFX.
Rajneesh Chopra is the vice president of sales at Amway North America.
Oscar Sachs is the CEO and co-founder of Salesfloor, an immersive virtual shopping, clienteling and sales automation platform.
Juliana Martins is the director of client services at ExpandLab.
Kathy Kimple is the chief retail officer of FitForCommerce, the digital strategy consulting arm of OSF Digital.
Len Eschweiler is the senior vice president of retail for Affirm.
Linda Mihalick is a lecturer in the department of Merchandising and Digital Retailing at the College of Merchandising, Hospitality and Tourism at the University of North Texas. She is also the Senior Director of the Global Digital Retailing Research Center at UNT.
Christina Del Villar is the head of marketing and partnerships at Webgility Inc. She has more than 20 years of experience building and working with marketing teams at Fortune 100 companies and startups.
Scott Moore is Global SVP of Marketing and Creative Content at Mood Media, the world’s leading in-store media solutions company dedicated to elevating the Customer Experience.
Scott is based in Austin TX, and is passionate about the current evolution of Customer Experience.
Prior to joining Mood, Scott spent over 20 years in the advertising agency world. Over the course of his career, he’s worked at major ad agencies in LA, San Francisco, New York and Austin, and has created award-winning campaigns for a wide range of clients including AT&T, Caesars Entertainment, Louis Vuitton, Old Navy, PetSmart, Revlon and Tommy Hilfiger, just to name a few.
While his work has crossed a variety of categories, he has a particular interest in all things retail.
James Ramey is CEO of DeviceBits, a software company that services clients through a predictive and personalized understanding of interactive tutorials, adaptive FAQs, interactive guides and videos designed to for self-serving consumers.
Harry Chemko is the Co-founder & CEO, Elastic Path Software Inc.
Spencer Moore is the executive vice president at Speed Commerce, a leading provider of fulfillment solutions, customer engagement services and omnichannel order management technology for retailers and manufacturers.
Gordon Glazer, CMDSM, CMDSS, MDP, MDC is a senior consultant, USPS specialist at Shipware, an innovative parcel audit and consulting firm that helps volume parcel shippers reduce shipping costs 10%-30%. Gordon is a postal industry veteran with 36 years’ experience and is a sought-after speaker and industry thought leader. He welcomes your questions and comments and can be reached at 858-724-0457 or gordon@shipware.com.
Robin Gray is principal Columbus Consulting International.
Cheryl Sullivan is president and general manager of DemandTec by Acoustic, a company that offers lifecycle pricing solutions for retailers globally.
Ed Kennedy is the senior director of commerce at Episerver, a global software company helping retailers compete with Amazon through experience-driven commerce.
Laurie Cutts is the director of marketing at Acceleration Partners, a performance marketing agency focused on online customer acquisition for the world’s largest brands.
Brennan Wilkie is SVP of customer experience strategy at InMoment, a customer experience intelligence and management software.
Infutor CMO Dave Dague is an identity resolution, consumer identity, verification and marketing solutions thought leader. A 25-year veteran of the information services and analytics industry, Dave has previously served as CMO for Gravy Analytics, Neustar and TargusInfo. Dave has also served as an adjunct professor of Marketing and Sales Management at the undergraduate level.
Jason Miller is chief strategist of commerce at Akamai. Reach him at jamiller@akamai.com.
Leanna Kelly is a writer for CPCStrategy.
Sara Hogan is the director of growth marketing at 500friends, a Merkle Company.
Frederick Lamster is the Managing Director at ZRG Partners, a progressive mid-sized global executive search firm that uses a proven, data-driven approach.
Derek O'Carroll is CEO of Brightpearl, a cloud-based ERP for retailers and wholesalers. Recognized as a leading retail expert, his mantra is to deliver on Brightpearl’s mission to automate the back office for today’s merchants.
Brightpearl is a retail operations platform for retailers and wholesalers with a clear mission to automate the back office so merchants can spend their time and money growing the business. Brightpearl’s complete back office solution includes financial management, inventory and sales order management, purchasing and supplier management, CRM, fulfillment, warehouse management and logistics.
Rich Stendardo is the CEO of Yottaa, an e-commerce acceleration platform.
Lexi Sydow is the director of corporate marketing and insights at data.ai, a mobile data analytics provider.
Christina Rasmussen is the senior director of sales for Blis, a location data technology solutions provider.
Oliver Guy is the global industry director, retail at Software AG, specializing in retail digital transformation and omnichannel technology strategy.
Oliver advises retailers across the globe on their technology strategy and decisions. With more than 20 years focused in technology, Oliver has worked with major names in global retail helping them improve their business through the use of innovative technology. Prior to joining Software AG, Oliver was part of the European Management team at Oracle Retail, his team being responsible for Retail focused Solution Consulting across Europe. Oliver started his career in technology implementing Supply Chain Planning and Optimisation solutions for customers across multiple industries in both Europe and Asia Pacific with Manugistics (JDA).
Amit Ben is chief technology officer and co-founder of Nanorep. He has over 15 years experience leading and developing online solutions and machine learning algorithms. Amit’s biggest passion project currently is spearheading the NLP element, which is at the core of Nanorep's intelligent technology.
With more than 25 years of experience in digital marketing and marketing technology, Baker is an award-winning industry thought leader, columnist and speaker. He has held executive roles at publicly traded, leading agencies and marketing services providers including Razorfish, Targetbase, Agency.com and Acxiom. Direct Marketing roles at American Airlines and Franklin Covey as well as startups including Cordial, TwelveHorses, MindArrow/RadicalMail — a first generation rich media messaging company — and DigitalThink, the first eLearning Platform that went public in 1999. He has served as strategic advisor to various media and technology companies.
Baker is one of only three individuals to be awarded the MediaPost Lifetime Achievement award (in 2012) for his contributions to the digital marketing industry, and he was also the recipient of the DMA-EEC Thought Leader of the Year award in 2016 for his positive impact on digital marketing. He is a MediaPost “Email Insider” columnist and former “Email Insider” Summit Chairman and program director. His works have also been published in iMedia Connection, Internet Retailer, Adweek, Direct Marketing News, ClickZ, The Drum and Chief Marketer.
Mike Maughan is the head of brand growth and global insights at Qualtrics, a research and experience software company.
Emmanuel Lao is the founder and creative director for Square 1 Group, a boutique web firm specializing in custom website for small to mid size businesses.
James Glover is the co-founder and CEO of Coherent Path, an email marketing optimization and email personalization solutions provider.
Larry Alton is an independent business consultant specializing in tech, social media trends, business, and entrepreneurship. Follow him on Twitter and LinkedIn.
Alex Porter is the president of Location3.
Jamie Rau is the marketing director for Micro Kickboard, the U.S. distributor for innovative Swiss company Micro-Mobility, maker of the world's best-rated scooters and kickboards and other innovative products used for urban mobility.
Devin Johnson is currently the Founder and CEO of FirstMile.
Rob McGrorty is the Head of Product at Webgility, the foundation of the Virtual ERP for e-Commerce.
Arnaud de Lacoste is the Chief Marketing and Ventures Officer at Acticall Sitel Group.
As the VP of Product Marketing, Matt Babineau brings extensive experience to TVPage with both product and web-based marketing. Prior to joining TVPage, Babineau was Corporate Marketing Technology Director at Emcore (following the acquisition of Opticomm). At Opticomm, Babineau was instrumental in developing an Online Configuration System that drove a community around the company’s configurable platform, almost tripling sales in less than one year. Babineau holds a registered US patent involving the viewing of rich media content over the web.
Michael Reitblat is CEO of Forter, a fraud prevention solution provider.
Michael founded e-commerce fraud prevention company Forter in 2013. Forter currently works with Fortune 100 retailers, top travel companies, and digital disruptors. In the past 12 months alone, Forter has raised $50M in funding, tripled its customer base processed more than $55 billion transactions and been recognized on the 2018 Forbes Fintech 50 list, Fast Company’s 2018 Most Innovative Companies list, and CB Insights’ Fintech 250 list.
Michael began his career in Israeli military intelligence where he was trained to prevent fraudulent, criminal activities. Following his military service, Michael played a key role in building the first company to specialize in online payment fraud, Fraud Sciences. After the business was acquired by PayPal, he helped to develop the successful fraud prevention system that the payments giant used for many years. In addition to leading Forter, Michael is currently an investor, adviser, and board member of several cutting-edge technology companies. He also works with NGOs to help establish digital payment accessibility in developing countries.
Georg Richter is founder and CEO of OceanX, which makes it easy for large brands to engage customers in a direct-to-consumer model by offering solutions that include a modern, high-volume fulfillment-only option and an end-to-end option that combines order management (including subscriptions), personalized fulfillment, customer care, and rich customer analytics.
Matt Jones is vice president of retail strategy and product management at Infor, a global software company that builds SMB and enterprise ERP software cloud products.
Chemi Katz is the co-founder and CEO of Namogoo, the world's first Digital Journey Continuity platform, helping over 1,000 unstoppable brands shape their customer journeys to fit each and every shopper's needs.
With over 17 years of experience in the security, commerce and advertising spaces, Chemi is a serial entrepreneur with a track record of leading some of the tech industry’s most innovative companies. Prior to co-founding Namogoo, Chemi was General Manager of DoubleVerify Israel and co-founded Seapai and Reissod. Earlier in his career, Chemi led Production Operations at LivePerson (NASDAQ: LPSN), was Global Business Technology Manager for Aladdin and managed IT Outsourcing for Bynet.
Chaitanya Chandrasekar is the CEO and Co-Founder of QuanticMind. Prior to this role, he built and managed the traffic acquisition platform and was part of the Data Science team at NexTag. His experience in the industry and knowledge of platforms led to his co-founding of QuanticMind. He strongly believes in the power of data technology, which can help decipher Big Data to unlock new ideas and opportunities. Chaitanya earned his Master of Science in Mechanical Engineering from Stanford University.
Jennie Gilbert is COO of Retailer Web Services, a Scottsdale, Arizona-based company whose mission is to help independent retailers realize their dreams through the promise of technology. Gilbert is a frequent speaker at durable goods retail conferences and the co-author of RE:THiNK: 11 surprising things you should do now to win retail customers in the digital age (Retailer Web Services, 2015), available on Amazon and at www.retailerwebservices.com.
Geoff Galat, CMO Clicktale
Manish Chowdhary is the founder and CEO of Cahoot, a peer-to-peer order fulfillment network where merchants collaborate to increase their sales and margins by offering profitable one-day and two-day free shipping to customers nationwide without spending a penny more than the economical ground shipping.
Manish is an innovator, thought leader, and a highly sought after speaker for all facets of e-commerce. Manish has founded multiple industry-leading companies starting from his dorm room at the University of Bridgeport, CT. Manish’s specialties include e-commerce strategy, business methods innovation, supply chain and logistics optimization, and he holds 10 U.S. patents. He has been featured in The New York Times, Internet Retailer, and many other leading publications. Manish’s mission in life is to positively impact millions of lives through technology and leave the planet in a better state than when he arrived.
Manish is a 40 Under 40 Competition Winner and holds an Honorary Doctorate, the highest honor from his alma mater, University of Bridgeport, CT.
Erik Morton is the senior vice president of product and strategy at CommerceHub, a distributed commerce network for retailers and brands.
Erik is responsible for product, strategy and corporate and business development at CommerceHub. He has 15+ years of experience spanning technology, public markets, finance, strategy and operations. Erik joined CommerceHub in 1999 and returned to the company in 2012 after founding and running ecommerce software provider Initiate Commerce and serving as head of products and services at Merit Pages.
Stefan Midford is the president and CEO of Natural Insight.
Jan Soerensen is the general manager of North America at Nosto, an AI-powered commerce experience platform. He spends most of his day working with the teams in New York and Los Angeles to increase visibility of Nosto in the North American market. Previously Jan led the customer success team at Nosto, and has intimate knowledge of personalization as well as the wider ecommerce ecosystem.
Conor Ryan is the co-founder and CIO at StitcherAds. StitcherAds is a Facebook & Instagram Marketing Partner helping retailers and agencies scale full-funnel O2O marketing campaigns. Conor leads the charge on effectively executing omnichannel media campaigns for brands including Finish Line, Saks Fifth Avenue, and JOANN fabric and craft stores.
Casey Bullock is General Manager for North America, Global eCommerce, Merchant Solutions at Worldpay from FIS, a global payments company.
Augie MacCurrach is the CEO of Boston-based Customer Portfolios, a marketing technology leader that uses insight and analytics to increase customer value. You can follow Customer Portfolios at @CustPortfolios on Twitter.
Lori Mitchell-Keller is co-president at SAP Industries, a software and technology solutions provider.
Chris Bauserman is vice president, segment and product marketing at NICE inContact, a cloud customer experience platform provider.
Curtis Tingle is CMO of Valassis, a leader in intelligent media delivery create cross-channel campaigns through direct mail, digital and print advertising, and marketing strategies.
Luke built his first ecommerce website in 1997 and has more recently focused on bringing software that improves customer experience and drives revenue to ecommerce retailers for the past 5 years. He has led product, development and customer service teams and brings his experience in print advertising and media to digital and offline marketing and growth. At Linc, his primary goal is to connect retailers with the knowledge and tools that drive stronger customer relationships and transform one time purchasers into lifetime shoppers.
Georgina Nelson is the CEO and founder of TruRating, a customer feedback solution. Headquartered in the U.K., TruRating has operations across Australia, Canada and the U.S. With a background in law and an eye for the consumer, Georgina saw the need for reliable, validated customer reviews that would better serve businesses, thus launching TruRating in 2014.
Troy Graham is the VP of Business Development at Descartes, the global leader in uniting logistics-intensive businesses in commerce.
Shawn Schwegman is the Co-Founder and Chief Strategy Officer at DemandJump. Shawn has previously worked with Overstock.com, ChaCha, Sally Beauty, Target, NewEgg, eToys, Cisco, Costco, and more.
Twitter: https://twitter.com/sschwegman
LinkedIn: https://www.linkedin.com/in/shawnschwegman/
For more than 8 years, Sreeram Sreenivasan has worked with various Fortune 500 Companies in areas of BI, Sales & Marketing Strategy. He’s the Founder of Ubiq BI, a cloud-based BI Platform for SMBs & Enterprises. He also runs Fedingo blog that covers a wide range of business growth.
Derek Jones is the VP of Enterprise Solutions at Deputy, a workforce management software company.
As SVP of Marketing for Theatro, Adam is responsible for driving all aspects of marketing including sales enablement, product management, corporate communications and market strategy. Prior to Theatro, he has held eCommerce and marketing leadership positions for top tier retailers such as Musician’s Friend, Target, and Wet Seal. During that time, he led significant digital transformation projects including selection and integration of enterprise commerce applications, created award winning digital shopping experiences including the first social commerce application, and developed effective brand strategies. As Principal Analyst at Forrester, Adam drove research and thought leadership of in-store technologies and strategies.
David Dorf is the VP of Retail at Infor, a $10 billion business application software provider with solutions specifically tailored to the retail industry. After working with clients like DSW, Nordstrom, and Whole Foods, Infor is a trusted source on retail best practices and streamlining operations.
Rod Daugherty is the vice president of product strategy for Blue Ridge, a supply chain solution.
Rod oversees product direction. For the last 21 years, Rod has been a consultant, designer, and product executive for multiple supply chain software companies including E3, JDA, Evant, Manhattan Associates, and Blue Ridge. He can be reached at rod.daugherty@blueridgeglobal.com.
Steve Sachs is CEO of OneSpot. Previously, he was EVP consumer marketing and sales at the Time Inc. division of Time Warner. As Time Inc.’s chief consumer marketing officer, he had p&l responsibility for consumer revenue of 22 U.S. brands and led consumer digital strategy and distribution. He was a board member of Next Issue Media, the joint venture digital media company owned by Time Warner and four other major media companies.
Prior to that role, Steve was the president of the Time Inc. Lifestyle Group, which includes Real Simple, Cooking Light, MyRecipes and 5 other brands. Prior to that position, Steve was president of Real Simple, where he led the launch of the tv series Real Simple. Real Life. on TLC, as well as Real Simple-branded products sold at Target and Bed Bath and Beyond. Under Steve’s leadership, Real Simple was recognized as among the most innovative, successful media brands by Advertising Age, Adweek, and others.
Steve has been a advisor in Tech Stars New York and First Growth Venture Network. He is a member of the Board of Directors of The Texas Tribune, a nonpartisan, nonprofit media company based in Austin. He was previously on the Board of Trustees at BAM (Brooklyn Academy of Music.) Steve earned a BS in Economics from The University of Pennsylvania and an MBA from Stanford University.
Jimmy Duvall is Chief Product Officer at BigCommerce.
Senior Industry Strategist, Salesforce Commerce Cloud
Anna Johansson is a freelance writer with a special passion for entrepreneurial and marketing-related topics.
VP Product Marketing, VoltDB
Reza Farhangi serves as director of strategic initiatives at PriceSpider, where he works to build strong, long-lasting relationships with clients and strategic partners. A thoughtful listener and an insatiable learner, he uses his experience, his creativity, and his grit to help lead the development of current and future products. Prior to becoming PriceSpider’s director of strategic initiatives, Farhangi served the company as both a product owner and senior technical account manager. Before joining PriceSpider, he held positions with progressive levels of responsibility at both multinational corporations and community-focused organizations, including NewLeaf Supportive Services, DMG Technologies and Delta Airlines. Farhangi graduated from the University of Phoenix with a degree in Business Management and received his MBA from Chapman University. He currently resides in Irvine, Calif.
VP Product, Seegrid
Warren Becker is the chief operating officer of Cosmetic Solutions, recognized worldwide as a leader in the formulation and manufacture of turnkey private label skin care and personal care products. Cosmetic Solutions' natural, scientifically proven offerings are used by renowned skin care leaders and physicians, established cosmetic brands and up-and-coming entrepreneurs to help customers achieve results. Warren holds an MBA in International Business from the University of Miami and has partnered in the success of hundreds of health and beauty brands.
Carol Leaman is CEO of Axonify, the modern learning solution for frontline employees that actually works.
Carol Leaman (BA, MAcc, FCPA) is an award-winning thought leader with an impressive track record of successfully leading tech companies. Not only is she a disruptor in the corporate learning space, but she’s also the brains behind the Axonify solution.
Prior to Axonify, Carol was the CEO of PostRank Inc., a social engagement analytics platform she sold to Google. She was also the CEO at several other technology firms, including RSS Solutions and Fakespace Systems.
Carol is a celebrated entrepreneur and trailblazer (Sarah Kirke Award 2010, Waterloo Region Entrepreneur Hall of Fame Intrepid Award 2011 and the Profit500 Award for Canada's Leading Female Entrepreneur 2017) whose articles appear in leading learning, business and technology publications. She also sits on the boards of many organizations and advises a variety of Canadian high-tech firms.
Randy Vanderhoof is Director at U.S. Payments Forum, a non-profit cross-industry body focused on supporting the introduction and implementation of EMV chip and other new and emerging technologies.
Alex McPeak is a Content Marketing Specialist at Zaius, the B2C CRM that connects customer data and orchestrates your campaigns. In her role, she strives to assist marketers at every touchpoint in the customer journey and stay atop of the trends of retail and e-commerce.
Rafael Lourenco is Executive Vice President at ClearSale, a card-not-present fraud prevention operation that helps retailers increase sales and eliminate chargebacks before they happen. The company’s proprietary technology and in-house staff of seasoned analysts provide an end-to-end outsourced fraud detection solution for online retailers to achieve industry-high approval rates while virtually eliminating false positives. Follow on twitter at @ClearSaleUS or visit http://clear.sale/.
Insights Engineer, TVSquared
Chris Kampfe serves as the Vice President of Marketing at GoSpotCheck, a simple, integrated enterprise SaaS platform for companies with complex operations that need to quickly collect field data and drive improved, verified execution from their teams. Based in Denver, Chris’ efforts are focused on SaaS marketing, demand generation and account based marketing.
Chief Client Officer, SeeLevel HX
VP of Business Analysis & Project Management Practice at NTT DATA Services
Paul Welsh is VP of Analytics at Boston-based Customer Portfolios, a marketing technology leader that uses insight and analytics to increase customer value. You can follow Customer Portfolios on Twitter at @CustPortfolios
Craig Gass has 30+ years of business and legal experience principally with Financial Institutions and payments companies, including BA Merchant Services and Merchant e-Solutions. He is currently the CEO of Qualpay, a provider of integrated omnichannel payment solutions.
Andy Charrington is an Account Director at RichRelevance.
In the role of retail strategy manager for CenturyLink (NYSE: CTL), Susan McReynolds works with customers, analysts, and industry leaders to keep a pulse on the IT trends and challenges facing today’s omnichannel retailers. Susan provides thought leadership on topics related to cybersecurity, digital transformation and next-generation networking strategies to help retailers keep pace with change. Prior to joining CenturyLink, Susan helped guide national and global athletic brands in developing custom visual merchandising programs. She received both her MBA and undergraduate degrees from the University of Colorado at Boulder.
About CenturyLink
CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
Mike Bristol, Vice President Personalized Marketing, Symphony RetailAI
Dan Larson is the Vice President Product Marketing at CrowdStrike.
Bahige El-Rayes is a principal with the global management consulting firm A.T. Kearney and a consumer goods expert who consults with clients across the food and beverage value chain including agricultural and grain traders, food processors, service providers, restaurants, and food retailers. He can be reached at Bahige.ElRayes@atkearney.com
Leonid Shangin is a leader in the customer loyalty space. He worked as a Management Consultant for McKinsey & Company and then as a Senior Business Development Manager for LaModa, one of the largest eCommerce retailers in Russia. After departing LaModa, Leonid founded SailPlay, the leading customer loyalty platform with over 100 clients around the world that includes organizations such as Estee Lauder, Sephora, and Papa John's.
Matt Mullen is Senior Vice President and Managing Director at ProShip, Inc., a Neopost company, and a global provider of logistics software and product solutions, including enterprise-wide, multi-carrier shipping and manifesting software, automated packing solutions and intelligent parcel lockers. ProShip’s reputation for quality is backed by decades of IT and supply chain expertise. From packing to shipping to delivery, ProShip’s powerful solutions enable goods to be delivered faster, more efficiently and more cost-effectively than ever before.
Kristin McGrath is the editor of BlackFriday.com, which tracks and analyzes deals during major shopping holidays, including Black Friday, Cyber Monday and Prime Day.
Michael Osborne is the president and CEO of SmarterHQ, a personalization platform that makes it easy for marketers to increase revenue now and customer relationships over time by powering highly relevant, cross-channel experiences.
As CEO of SmarterHQ, Michael Osborne provides leadership and focus on building their innovation, growth, and success. SmarterHQ works with leading brands such as Bloomingdale’s, Omni Hotels, Santander Bank, and Finish Line, and has been recognized by Forrester’s Total Economic Impact study to deliver 667% in ROI.
Prior to SmarterHQ, Michael served as Chief Revenue Officer for Bazaarvoice (NASDAQ: BV) and spent nearly five years at Coremetrics, (Acquired: IBM) where he built and managed the client services team.
Rebecca Martin is CMO at Calabrio.
Andy Ballard is the CEO at Wiser. Wiser collects and analyzes online and offline data with unmatched speed, scale and accuracy for brands, retailers and more. Follow @wiserdata.
Casey Gannon is global vice president of marketing at Shopgate, a mobile commerce platform.
Rachel Lane is Digital Solution Principal at Medallia, an enterprise customer feedback management software platform.
Steve Davidson is vice president of Fortegra’s Warranty Product Group, where he spearheads business development and client support for the company’s consumer and commercial product service contracts, helping deliver customized risk management, regulatory compliance, and administrative solutions. A graduate of Eastern Illinois University with more than 25 years of industry experience, Steve has played a critical role in growing Fortegra’s warranty business, advancing the company’s service offerings through retail and commercial distribution channels.
Pete Weaklend is the senior vice president of global solutions and innovation at Sitel Group. Leveraging his 20-plus years of customer service and contact center design and delivery experience, Pete directs a global design team that's focused on the creation and implementation of transformational business solutions to optimize the customer experience.
Eddy Swindell is the Co-Founder and CRO of Fresh Relevance.
Mike Mallazzo is Head of Marketing at Narrativ.
Corey Pierson is Co-Founder and CEO of Custora, the leader of advanced customer analytics for retail. Prior to Custora, Corey worked at IDEO and was Co-Founder of foodtrux.com. Corey received his BSE in Computer Science Engineering from the University of Pennsylvania and his MBA from the Wharton School at the University of Pennsylvania.
Erika Jolly Brookes is the Chief Marketing Officer at Springbot where she leads all brand, product, marketing campaigns and communications.
Fabio Ronga is the CEO of beqom, a compensation management company. Fabio's main objective is to make the people at beqom happy. He drives the company strategy and makes sure everyone understands it and is equipped to contribute to it. If the people at beqom are happy, we significantly increase our chances to make you and your people happy. Coming from SAP, Fabio spent his career creating, marketing and implementing innovative enterprise software in North America, Europe and Asia.
Van Leigh is SVP of Digital Marketing at uShip.
Philip Cop is the owner of Minerva Insights & Solutions, a start-up market intelligence and consulting company in the consumables, retail and private brand space. Learn more at www.isminerva.com.
John Roswech is the executive VP, Brand Solutions at Criteo.
As chief marketing officer of Kibo, Michelle Fischer is responsible for the strategic direction and execution of the brand’s global marketing initiatives. Kibo is a leading provider of cloud-based ecommerce and order management solutions for retailers and branded manufacturers. Ms. Fischer joined Kibo in May 2018 from fellow Vista Equity Partners portfolio company, Aptean, where she was the General Manager of the CRM & Vertical Solutions business divisions. Prior to her time at Aptean, she spent time at technology companies Lanyon, NCR and Sabre Airline Solutions, where she held numerous leadership roles around the software development lifecycle including product management, strategy, marketing and professional services.
Ms. Fischer holds a Master of Science from the Massachusetts Institute of Technology, and a Bachelor of Science in Civil Engineering from the University of Illinois. She lives in Dallas with her husband and two children.
Twitter: @mich_fisch
Manish Dudharejia is the President and Co-Founder of E2M Solutions Inc, a San Diego Based Digital Agency that specializes in Website Design & Development and eCommerce SEO. With over 10 years of experience in the Technology and Digital Marketing industry, Manish is passionate about helping online businesses to take their branding to the next level.
Karl Siebrecht is the CEO and co-founder of FLEXE, a provider of on-demand warehousing, fulfillment, and logistics services to retailers and brands.
Chad Lakin is VP of North America at Shootsta, one of the world’s fastest-growing startups. Since joining Shootsta in 2015, Chad’s wealth of experience across video and digital — combined with his strong leadership and commercial talent — have propelled the brand’s growth into multiple new markets. Chad currently oversees Shootsta’s US operations, bringing the transformational power of video to more brands and people around the globe than ever before.
Michele Dupré is a group vice president at Verizon Enterprise Solutions and is responsible for enterprise customers in the Retail, Hospitality & Distribution Verticals as well as customers headquartered in Canada. In this capacity she is responsible for maintaining and growing a base of more than 160 vertical enterprise customers and over 1000 customers in Canada.
In her role, Michele is charged with driving sales strategy while focusing on acquiring new customers, increasing profitable revenue growth and maintaining the global customer base. Additionally, Michele leads the development and growth of her enterprise leadership and sales team.
Michele’s organization is comprised of sales, sales operations and support personnel who drive business solutions including network and managed services, security, mobility, collaboration, professional services and outsourcing.
Previously, Michele was group vice president for enterprise customers for the Central U.S. Region. With revenue responsibility in excess of $1B and over 3000 accounts she led one of the largest areas in the U.S. In her prior role she was area vice president for enterprise customers in Illinois & Wisconsin and had revenue responsibility in excess of $500M. Before that, she was a branch vice president of Sales for Premier Accounts where she led a team of sales and service professionals responsible for some of the largest global and Fortune 100 Customers’ in Chicago and Wisconsin.
Michele started her career with the legacy company, MCI, in 1988 and has over 25 years of industry experience. Based in Chicago, Michele is also a noted contributor to media publications including Women’s Wear Daily, CNBC.com, USA Today and Forbes among others.
Carly Brantz is vice president of revenue marketing at SendGrid. With more than 15 years of experience, she’s an email deliverability and inbound marketing veteran. Carly empowers her team to transform marketing from a cost center to a revenue generator. With a key focus on funnel optimization, she leads the team responsible for content creation, lead nurturing, SEO/SEM, and website optimization. An accomplished speaker, Carly shares her email delivery and revenue marketing tactics as a headline speaker on SendGrid’s international roadshow as well as other marketing conferences.
Stephen Rowley serves as Executive Vice President of Cox Business. In this role, Rowley is responsible for the strategic direction of the high-growth division that delivers more than $2 billion in annual revenue. He oversees all sales, operations, product development and marketing for business customers, including wholesale services for telecom carriers. Prior to leading Cox Business, Rowley was the Vice President of sales and field operations for Cox Business’ western U.S. markets where he served as the chief liaison between corporate headquarters and the western markets with oversight on local strategic planning, sales performance, marketing, back office, customer installations and capital investment.
Prior to joining Cox Business, Rowley was Vice President of Alliances and Partners at Sprint, where he managed relationships with more than 500 partners, generating $250 million in annual revenue. In addition, Rowley was responsible for the strategic direction of the Telemetry group where he negotiated and managed contracts with Dell, Sony, HP and others. In his 11 years with Sprint, Rowley held key senior leadership roles in the sales organizations as Vice President of Enterprise, Vice President of General Business and Vice President of Sales for Sprint’s Broadband Division.
In addition to extensive telecommunications experience, Rowley spent 12 years as a key executive at People’s Choice TV, having held positions such as Vice President General Manager of Chicago, Tucson and Phoenix and later, the Vice President of Sales and Operations for the company.
He has a Bachelor’s Degree in Business Administration from Iowa State University. Steve is married to Susan and they have three children, Timothy, Collin Patrick and Maggie.
Alon Tamir is a product, user interaction and experience design entrepreneur, specializing in agile hardware innovation. In 2010 Alon founded Studio Proper, a global design and strategy firm creating experience-centric Apple accessories for businesses and individuals. Studio Proper's work has been regularly recognized and recommended by USA Today, TechCrunch, Macworld, The Age, GigaOm, Gizmodo, ZDnet & Wired amongst other leading media.
Tom Caporaso is the CEO of ebbo, an all-in-one loyalty company that has helped leading brands build unforgettable customer experiences for over two decades. He has been in the loyalty space for over 25 years, empowering brands to build better relationships with their customers for the long-term. In addition to his loyalty expertise, Tom also received a 2020 leadership award from The Hartford Courant and has helped ebbo earn the Connecticut Top Workplaces award every year since 2013.
Mike Austin is CEO and Co-founder of Fresh Relevance
Dustin White is the CEO and founder of Made Brand Management and a partner in The Mulholland Group. After spending 20 years building and investing in marketing and advertising businesses, Dustin saw the need for an investment and management company to assist brands in transitioning their strategy to direct-to-consumer.
Victoria Schmid enjoys writing about technology for the “everyday” person. She is a specialist in online business marketing and consumer technology. She has a background in broadcast journalism.
Tim Carr is the chief lifter at LIFT Agency and is dedicated to generating positive results for integrated direct and digital marketing objectives. After leading some of the most successful internal programs at AOL, he founded LIFT in 2003. Tim understands how to motivate audiences, and his clients know they can rely on him and the LIFT team to create top-performing solutions to their most complex marketing issues.
Keith Jelinek is the managing director, retail and consumer practice, Berkeley Research Group (BRG), a leading global strategic advisory and expert consulting firm.
Keith Jelinek has held management positions and led and advised Fortune 100 retail companies to drive transformational improvements for more than thirty years. Before joining BRG, he was a senior managing director in the Retail Performance Improvement practice of a global business advisory firm. Prior to that, he assisted the launch of the Retail Performance Improvement team at an international business management consulting firm, where he twice received the Achievements in Excellence Award for delivering results far exceeding client expectations.
Scott Schoeneberger is the managing partner at Bluewater Technologies, a design-forward technology company that empowers leaders and organizations with capabilities that amplify their stories to leave a lasting impact
John Stauffer is the Managing Director of Strategic Planning and Channel Strategy at DEG, a trusted digital marketing
agency partner for national and global brands. DEG is consistently recognized as one of the fastest-growing companies
in America and one of the best places to work in the region. The company was also named one of Inc. Magazine’s “25
Companies That Are Changing the World.” Follow John Stauffer on Twitter @johnstauffer
Yaacov Martin is the CEO and Co-Founder of Jifiti, a global fintech company. He is a thought-leader, panelist, and active contributor to leading payments and fintech publications. Bylined on TechCrunch, Payments Journal, The Fintech Times, and The Paypers, among others.
As vice president of product at Inkling, John Crowther guides development of the company’s mobile-first platform, including the addition of features that help organizations improve productivity and educate employees.
Chad S. White is the author of "Email Marketing Rules" and research director at Litmus, which provides email teams with powerful tools for email creation, testing, analytics, and collaboration. He has written more than 3,000 posts and articles about email marketing trends and best practices. A former journalist, Chad previously served as lead email marketing researcher at Salesforce.com, ExactTarget, Responsys, and the Direct Marketing Association.
Vice President Industry & Solution Strategy, Infor Retail
Kosta Popov, CEO and founder of Cappasity — the company providing an easy and scalable platform for creation, embedding and analysis of 3D and AR content — has 20+ years of experience and a successful track record as a software company CEO. Under Kosta’s lead, Cappasity has so far successfully raised $8,45M. Kosta is an expert in 3D technologies, SaaS solutions and mobile applications and was named one of the top innovators by Intel Software.
Nick McLean is the CEO of OrderDynamics.
Aman Sareen is the CEO and co-founder of ZypTV, a local-focused, full-stack, omnichannel digital advertising platform.
Dani Cushion is the chief marketing officer at Cardlytics, a fraud-free, native advertising platform.
With a focus on driving significant company growth, she has built out a best-in-class global marketing and communications team, and helped the company go public with the first tech IPO of 2018. Previously, she was SVP marketing and communications at Millennial Media, where she saw the company through its IPO and numerous acquisitions. She began her career in sports marketing at Major League Soccer, ISL, Millsport, and SiriusXM, and currently sits on the Board of Directors for not-for-profit organization Women in Technology. Dani graduated from Lehigh University with a Marketing major, and minors in Philosophy and Economics. She started every game for the women’s soccer team while there, and captained the squad her junior and senior years. Dani lives in Atlanta with her husband, three children, and a bunch of crazy pets.
Matt Powell, Content Manager at Docebo, an AI-based learning management system.
Adrien Nussenbaum is the U.S. CEO and co-founder of Mirakl, an online marketplace platform and dropship solution.
Ron Lutz is the Executive Vice President and Chief Client Officer at Miller Zell.
Pau Sabria and his co-founders created the world’s first earned content platform to help brands curate, activate and analyze consumer photos and videos across all marketing and ecommerce channels. At Olapic, Sabria oversees the company’s strategy and direction in the marketplace. He is a graduate of Universitat Politècnica de Catalunya in Barcelona where he earned a degree in telecommunications engineering, and later conducted his thesis in distributed video coding at Purdue University in Indiana.
Zephrin Lasker is the VP of E-Commerce at Viber.
Neil Steinberg is Vice President of Dataminr.
Charles Maniace is the director of regulatory analysis at Sovos, a leading global provider of software that safeguards businesses from the burden and risk of modern tax. An attorney by trade, Chuck leads a team of attorneys and tax professionals responsible for all the tax and regulatory content that keeps Sovos customers continually compliant. Over his 15-year career in tax and regulatory automation, Chuck has provided analysis to the WSJ, NBC, Bloomberg and more.
Brian Wolfe is VP of Commerce and Digital Customer Experience Leader at Capgemini in North America, a global consulting firm.
He has over 20 years of experience working with technology and consulting organizations. Brian co-founded two technology firms that were sold to public companies and has held a broad range of roles and responsibilities including President, Vice President, CTO, and CIO. Brian has been a frequent speaker at technology industry events and has been a member of numerous partner advisory boards.
Brian earned a BS in Computer Science from the University of Michigan, an MS in Computer Science from DePaul University and a Certificate in Business Administration from the University of Illinois at Chicago. Brian currently serves as a member of the advisory board for DePaul University’s College of Computing and Digital Media. Brian enjoys running, working out in the gym, enjoying time with his family in the city, and rooting for the Chicago Bears.
Nelson Ho is a manager in North Highland’s Retail and CPG practice.
Vice President, MarketForce, Digital River’s in-house agency
Owen Garrett, Head of Products, NGINX
Dan Goldstein is the president and owner of Page 1 Solutions, LLC, a full-service digital marketing agency that serves clients throughout North America in the legal, medical, and dental industries.
Evanna Kearins is the Vice President of Global Field Marketing at DataStax.
Michael Gerard is the Chief Marketing Officer of e-Spirit and he can be reached at Gerard@e-spirit.com.
Keith is the CEO and cofounder of Fountain, a hiring platform built for speed and scale, that is backed by over $11M in venture capital. Fountain is designed specifically to help address the challenges around high-volume, high-velocity and high-turnover recruiting within retail, delivery, food/beverage, manufacturing, hospitality, etc. The world's most forward-thinking companies, including Uber, Safeway, Deliveroo, John Lewis and Grubhub, rely on Fountain to power its large-scale employee hiring and contractor vetting operations. Since inception, teams across 50 countries have used Fountain to save millions of work-hours, communicate with more than 10MM+ applicants, and provide 700,000 real people with jobs.
Joshua March is the CEO of Conversocial, a digital customer service platform for social messaging.
Jacqueline Ball has been the lead Creative Director and Digital Strategist at Sozoe Creative since 2015. Her passion for helping brands elevate their visual impact with a design focused marketing approach dovetails into the industry coverage she provides. In addition, Jacqueline specializes in creating a synergistic relationship between design and the digital marketing space with a focus in Pinterest and Facebook PPC.
Mike Schaffer is the CEO of Echo-Factory, Inc, a full service advertising agency. Throughout the course of his career, Mike has provided strategic oversight and executive leadership for companies looking to position their businesses for growth, acquisition or both. Mike is an ongoing contributor to CSQ Magazine and a regular speaker at marketing conventions, and mentors start-ups with the USC incubator and the Los Angeles Cleantech Incubator. He also organizes the largest Innovation Group in Los Angeles which meets weekly in Pasadena.
Peter Beck is the EVP of Retail Strategy & Client Services at IDL Worldwide, leading their global growth strategy and client services organization. He helps clients develop innovative brand marketing campaigns, pulling on 20+ years in the industry to drive forward the field of consumer experience.
Tracey Matchett is a Group Account Director at Environics Analytics, a premier data and analytics services company. Matchett is focused on U.S. retail and consumer packaged goods. She can be reached at 1-888-339-3304 ext. 3100 or via email at tracey.matchett@environicsanalytics.com.
Alessandro Armillotta is the CEO of NeWants, an e-commerce technology startup.
Julie Butensky is the Director of Business Development at Bread, a full-funnel financing solution.
Gregg L. Witt is a renowned youth marketing strategist and generational expert, author and public speaker. He has spent 17 years in consumer insights, media and youth marketing and is currently Chief Strategy Officer of Engage Youth Co. He co-authors the insightful new book, The Gen Z Frequency: How Brands Tune In and Build Credibility—now available from Amazon and other retailers. Visit www.thinkwithwitt.com.
Christopher Hansen is chief operating officer at IgnitionOne, a customer intelligence platform.
Kimberly Holbrook is the Sales Director for the Automotive division at MaritzCX. Ms. Holbrook spent 20 years in the auto finance industry working for various companies—including Bank of America, Chase Auto Finance and Ford Motor Credit Company—specializing in the various aspects of territory/portfolio management, business development and financial services.
Valentina Marastoni-Bieser is the Senior Vice President of Marketing at leading location intelligence and measurement company Cuebiq.
As head of Marketing, Valentina spearheads all aspects of the company’s marketing and communications. She has managed the development and expansion of the Cuebiq brand since its inception, playing an instrumental role in the growth of the brand from newcomer to leading player in the location space.
Valentina brings over 12 years of marketing and brand building experience in the martech, technology, and advertising industries. Prior to Cuebiq, she worked for leading media organizations NBC Universal and USA TODAY, focusing on integrated marketing and product marketing, leading revenue generating marketing partnerships and groundbreaking programs for advertising clients. Her career began in the tech start-up world where she found her passion for B2B marketing and brand building.
Valentina holds an MBA from Fordham’s Gabelli School of Business.
Richard Sheubrooks is the VP of Marketing and Sales Operations at ModusLink Corporation.
Dr. Jefferson L. Haddox is the VP of e-commerce at Pier 1 Imports.
Victor Rosenman is the CEO of Feedvisor, an AI-first optimization and intelligence platform for e-commerce brands and retailers.
Chris Whitlow is the founder and CEO of Edukate, a platform that amplifies financial wellness efforts through data-driven insights and solutions. Edukate drives user engagement, scales with any size organization and integrates with a company’s existing benefit providers and other third-party solutions to meet individual needs. Edukate is a one-stop destination for employees, providing guidance for challenges they are currently facing, and connecting them with the employer benefits that matter to them most – all while cultivating a culture of positive financial awareness.
Trevor Sumner is the CEO of PERCH, a platform reimagining the retail store experience by merging the physical and digital.
Mark Smith is the president of Kitewheel, an omnichannel customer experience, customer journey tool.
Jon Slangerup is the CEO of American Global Logistics, a supply chain logistics solutions provider.
Prashant Bhatia is the Chief Product and Marketing Officer for Stibo Systems, a business data management solutions provider.
Mike Bartels is the senior research director for Tobii Pro Insight in North America. Over the past nine years he has designed, conducted, and analyzed eye tracking studies in a variety of fields, including web usability, user experience, package design, consumer contexts, advertising, and applied science. Bartels has an M.A. in Experimental Psychology and has written eye tracking-related articles for several marketing research publications (Quirks, QRCA Views) and scientific conferences (HCII, ETRA).
Victor Danevich is CTO of Infoblox, a network management platform that brings next level security, reliability and automation to cloud and hybrid secure DNS, DHCP, and IPAM (DDI) solutions.
Marcie Merriman is EY Americas' Cultural Insights and Strategy Leader. She is an internationally recognized leader in cultural anthropology and retail strategy, having her work frequently featured in publications, such as The New York Times, The Wall Street Journal and Forbes. Within EY, Marcie leads a practice focused on helping organizations understand the nuances of human behaviors and the organizational implications that can be addressed through improved experiences, including the deployment of digital technologies. Visit ey.com/futureconsumernow for more insight into the drivers creating the future consumer.
Declan Kennedy is the CEO and co-founder of StitcherAds, a Facebook Marketing Partner. Through Declan's experience in paid social and digital innovation, StitcherAds has become recognized as a top performance marketing platform for Facebook & Instagram. StitcherAds empowers top brands such as Finish Line, Reiss, and Saks Fifth Avenue to increase the revenue impact of their ad spend using data-fueled automation.
Tim Nybo is co-founder of Vincero Watches, a rapidly growing direct-to-consumer brand of luxury watches based in downtown San Diego.
Renny Shen is Director of Product Marketing at Akamai Technologies, a globally distributed intelligent edge platform and internet security provider.
Charles Goldberg is the senior director of product marketing and analyst relations at Thales eSecurity, a leader in advanced data security solutions and services.
Solomon Thimothy is CEO of Digital Marketing Agency.
Arjen van den Akker is the Director of Product Marketing at SDL, the global innovator in language translation technology, services and content management.
Christopher Vaughn is VP of Marketing at ShippingEasy, the leading provider of cloud-based shipping, inventory management, and customer marketing solutions for e-commerce sellers of all sizes. For more detailed information on the Rate Changes, and how they may impact business, review ShippingEasy’s free Rate Change Guide.
Dylan Flye is Head of Sales at Simon Data, a performance marketing platform built for today's data-rich, multi-channel world.
Sophie Vu is CMO at Vibes, a mobile marketing engagement platform.
Jake Weatherly is the CEO of SheerID, a digital offer verification platform.
Jeff Snyder is the founder and chief inspiration officer at Inspira Marketing Group, an experiential marketing agency headquartered in Norwalk, Conn., with offices in New York City, Chicago, and Los Angeles.
Amit Bivas is the vice president of global marketing at Optimove, a relationship marketing hub that orchestrates hypertargeted customer communications at scale.
Roei Livneh is the CEO of Curve.tech, a company providing businesses with machine learning-automated insights derived from existing and analyzed customer journey patterns.
John Kranyak is the SVP, Real Estate at Skilken|Gold Real Estate Development, a national commercial developer that counts Walmart, Starbucks, Kroger and Wawa as clients.
Maya Mikhailov is the co-founder and CMO of mobile retail app developer GPShopper.
Brendan Heegan is the founder of Boxzooka Fulfillment & Global Ecommerce, an order fulfillment center that specializes in retail b2b distribution and cross-border e-commerce solutions.
Headquartered in New Jersey with satellite operations around the country, Boxzooka is a fulfillment center with international landed-cost technology and proprietary warehouse management systems it also licenses, focusing on servicing the logistics needs of online retailers. Brendan has nearly 20 years of experience in transportation, fulfillment and distribution, both domestically and Internationally. He started Boxzooka because he saw consolidation happening in the marketplace, creating a need for more competition and more customizable solutions for best-in-class fulfillment management and technology solutions.
Miriam Ellis is a Local Search Marketer associate at Moz, an SEO software and community platform.
Chris Wallace is the president and co-founder of InnerView, a marketing consulting firm that helps companies transfer their brand messages to their customer-facing employees and partners.
InnerView ensures the people who represent your brand have the tools and strategies to tell your company story confidently and consistently. Chris has nearly 20 years of sales, marketing, and corporate leadership experience.
Chris Jensen is SVP of Partnerships at Ibotta, a mobile shopping app.
Glenn Shoosmith is CEO of BookingBug, online scheduling and booking software.
Trevor George is the founder and CEO of Blue Wheel Media, a digital marketing agency. He is also the president of Trevco, a leading licensing company.
Over the past decade, Trevor has helped drive numerous digital marketing initiatives, which resulted in American Business Awards wins for Blue Wheel Media, including 3X Marketing Campaign of the Year in 2018, Company of the Year in 2017, and Most Honored Interactive Agency, its Grand Stevie, in 2017.
Recently, Trevor has become one of the largest third-party sellers on Amazon in the U.S., catapulting Trevco into an eight-figure business on Amazon in less than two years. Trevor puts a heavy focus on the Amazon Advertising division at Blue Wheel Media, which helps major global brands achieve massive scale through an advanced strategy called “search term isolation” coupled with technology.
Simon Jaffery-Reed is the VP of Product at Qubit, a personalization software.
As the Vice President of Product at Qubit, Simon Jaffery-Reed is responsible for the direction of the company’s product roadmap as well as overseeing product management, product specialists and product design teams.
Jan Haderka is the Chief Technology Officer at Magnolia CMS, a flexible Java CMS platform.
Jaime Bettencourt is an accomplished senior-level sales and marketing leader with a proven ability to achieve double-digit revenue growth, recognized for designing world-class customer experiences for leading lifestyle and retail brands. She has a robust track record for leading teams and leveraging custom, complex in-store marketing, media and technology solutions for Fortune 500 clients in the retail space. Throughout Jaime’s 20 years at Mood Media, she’s been in various marketing, branding and sales leadership roles and has worked with global organizations to enhance in-store experiences through targeted brand initiatives and marketing strategies supported by customer insights and analytics. With expertise in managing portfolios of enterprise and mid-market clients, growth strategy, fostering c-level decision maker relationships, and designing profitability metrics and sales leadership, Jaime has developed into a true powerhouse.
Jaime recently led a hugely attended panel at SXSW Interactive 2018 about the Future of Physical Retail in a Post-Digital World, which also featured major brands like Under Armour and Kendra Scott. She has also been a speaker and moderator for leading retail industry engagements, including at the 2017 Future Stores conference, the 2016-2018 Interactive Customer Experience Summits, Connecting Point events (StorePoint, FashionPoint & NextPoint), and the 2015 Wearable Technology UX Conference. She is regularly featured as a thought leader on retail customer experience in publications including Women’s Wear Daily, CMO.com, Chief Marketer, Quartz, STORES Magazine, Forbes and Adweek to name a few.
She is also an incoming Fashion Retail Board Member within the Connecting Point Marketing Group, and has won awards for her work partnering with designers on global events.
Having pioneered deception-based cybersecurity, Ofer Israeli is the founder and CEO of Illusive Networks, a cybersecurity firm at the forefront of deception-based cybersecurity.
Prior to establishing Illusive Networks, Ofer was an entrepreneur in residence at Team8, Israel’s leading cybersecurity think tank and company creation platform. Before joining Team8, Ofer served as the team leader at Check Point Software Technologies, Israel’s seminal cybersecurity firm, where he managed development teams around the world focused on Cloud and Document Security Management and Endpoint Security Management.
Ofer started his career as a research assistant in the Atom Chip Lab at Beer-Sheva University, where he focused on theoretical Quantum Mechanics. Ofer holds B.Sc. degrees in Computer Science and Physics from Ben-Gurion University of the Negev, one of Israel’s leading research universities.
Craig Haynor is the vice president of account management and operations at Ally Commerce, a provider of direct to consumer e-commerce as a service. Ally partners with brand manufacturers to drive their direct to consumer business, combining eCommerce expertise, technology and operational services.
Henry Gutierrez is senior email strategist at Return Path, an email deliverability expert that helps marketers drive revenue through email.
Through different roles in the industry, Henry Gutierrez has 12-plus years of email expertise combating spam, enforcing compliance, and maximizing email delivery. His current position as Senior Email Strategist for Return Path allows him to leverage his strengths in data analytics and communication. Across several verticals, Henry has helped clients digest actionable recommendations to maximize their email program’s ROI.
Ashley Sierant is Client Services Operations Manager for Validity, a global leader in data quality with solutions such as BriteVerify for email verification and DemandTools for data cleansing and optimization.
Greg Shepard is a Serial Entrepreneur, Author, Speaker and Angel Venture Capital Investor with a legacy of building and running sustainable growth businesses. Driven by a transformational leadership style, Greg has spearheaded multiple company exits in the BioTech, TransitTech, AdTech and MarTech space. Two of his former companies were acquired by eBay Enterprise Marketing Solutions in January 2016 as a part of cross-brand deal totaling largely over $900M.
He has won: Tech Deal of the Year Over $250 million, Private Equity Deal of the Year Over $500 million to $1 billion and Cross Border Deal of the Year Over $500 million to $1 billion to name a few.
Most recently, he has been authoring a book titled: ‘Meet the BOSS - The Agile Playbook for Startups’ slated to publish soon. Alongside the book will be a TEDx talk.
Frank Weil is the Chief Customer Officer at KWI, a cloud-based complete commerce solution for specialty retailers.
As Chief Customer Officer, Frank leads KWI’s sales, marketing, client service and product teams. In this role, Frank is focused on providing our clients with the 360-degree service they need and deserve, ensuring that our products and services help enable them to drive their business forward. Prior to KWI, Frank was the CEO of Acadaca, a privately held organization that builds, hosts and maintains e-commerce websites for a diverse array of world-class brands. Frank was also active in the leadership of both Acadaca subsidiaries, as the President of Matchpoint, a creative agency in NYC, and El Toro Interactive, an online marketing company based in Raleigh, NC. Previously, Frank was the Director of Sales and Marketing at Havaianas, a global online flip-flop retailer.
Frank’s impressive industry experience, his operational background and his knowledge of the e-commerce space position him incredibly well to lead KWI into the next generation of its growth, focusing on helping retailers run their business through an end-to-end integrated solution across e-commerce and brick & mortar store locations.
Molly Schonthal is the Vice President of Strategy and Innovation at Salsify, a product experience management platform.
Sitting at the intersection between digital innovation, marketing, e-commerce and technology, Molly has succeeded in mobilizing large organizations like Wrigley, Mars and Nokia around important opportunities, re-framing strategies taking the (technology-enabled) future into mind. Throughout her career, Molly has been a pioneer in connecting technology to business growth. At Mars, she built the first cross-functional (sales + marketing), cross-segment (confections, pet, food) technology roadmap and tripled funding for these initiatives in just under 3 years. Molly, once a Salisfy customer, now sits on the "other side of the table in her dream job, helping Salsify and its customers imagine the future and balance what’s needed with what’s next.
Andrew Humber is the Vice President of Marketing at Webscale, an e-commerce cloud company.
In his role, Andrew is responsible for all global marketing activities and initiatives, including branding, digital and content marketing, communications, product marketing, demand generation, events, and channel marketing. Andrew has 20+ years of experience in technology marketing roles at global technology corporations and startups including NVIDIA and Audience, where he supported the company’s IPO in 2012.
Katie Hickey is a marketing manager at Usabilla, a voice of customer (VoC) platform.
Mehmet Sezgin is CEO and founder of myGini, an integrated payments and loyalty engine.
Brian Hannon is the Chief Commercial Officer at Voxpro, a global customer experience outsourcer. Voxpro is powered by TELUS International.
Ryan Urban is the Co-Founder and CEO at BounceX, a global marketing technology company. Under his leadership, BounceX has been ranked number one overall for both employee retention and career development by ComputerWorld, named one of the best places to work in NYC by Crain’s New York, and honored as one of Fortune’s best places to work. A veteran of the e-commerce space, Ryan was formerly Director of Acquisition at Bonobos and prior to that, Head of Ecommerce at Brickhouse Security. He has served on the advisory boards of both BabyAge.com and Bonobos.
Antonia Hock is the Global Head of The Ritz-Carlton Leadership Center, a consulting and advisory firm helping organizations create exceptional employee and customer experience since 1999.
Udayan Bose is the CEO of NetElixir, a retail search marketing agency.
Sumesh Chawla is the Vice President and General Manager, Retail, Travel & Logistics and Manufacturing at Conduent, a digital platforms and services solution.
Ari Weil is the Global VP of Product and Industry Marketing at Akamai Technologies, a cloud and enterprise security solutions provider.
Molly Spatara is the global vice president of SAP Fieldglass marketing, the market leader in external workforce management solutions.
She seeks to inspire diverse teams with unique skills to develop creative, omni-channel programs rooted in an understanding of customers’ challenges and opportunities to drive measurable awareness, engagement, and preference across all audiences. Research that validates or disputes observations underpins her work.
Joe Lampertius is EVP, Practice Lead, Shopper Marketing at Momentum Worldwide, a global brand experience agency.
Erik Archer Smith is the director of ABM at Arm Treasure Data, an enterprise customer data platform.
Erik manages a marketing team focused on the Customer Data Platform (CDP) space. To learn more about how the company has taken a customer-centric approach by leveraging IoT data, check out Arm’s new Retail solution.
Dani Nadel is President and Chief Operating Officer at Feedvisor, an “AI-first” optimization and intelligence platform for large sellers and brands on Amazon.
Brad Snedeker is Director of Customer Advocacy at Calabrio, a workforce optimization suite.
Heidi Unruh is the global vice president of content marketing at e-Spirit, an automated content creation platform and maker of the FirstSpirit Digital Experience Platform. She can be reached at unruh@e-spirit.com.
Margo Kahnrose is SVP of Marketing at Kenshoo, a global leader in marketing technology. Kenshoo equips marketers with self-service applications to build their brands and generate demand by executing digital advertising across the world’s leading mobile and desktop publishers.
A brand builder and marketing leader who connects the dots between audience, positioning, visuals, and voice, Margo is equal parts thinker, doer, and leader, sitting in the crosshairs of strategy and creative. Margo can be reached at margo.kahnrose@kenshoo.com.
Petah Marian is the Senior Editor of Retail Intelligence at WGSN Insight, a trend forecasting company of parent organisation Ascential.
Thatcher Spring is CEO of GearLaunch, a sophisticated platform for E2E commerce, a rapidly emerging category that focuses on the full e-commerce value chain.
Steve Villegas is Vice President of Payment Partnerships North America at PPRO Group, a cross-border e-payment specialist.
A Sales, Marketing and Business Development Executive with over 20 years of experience building and managing sales, partner development and marketing teams which have delivered profitable results, built market share, and exceeded revenue goals while outperforming competition. A natural communicator and team leader with strong motivational skills, with the ability to build, produce and succeed.
Andrei Vakulenko is Chief Business Development Officer at Artec 3D, a global leader in handheld 3D scanners and smart, user-friendly 3D software.
Vahe Amirbekian is head of risk product at fraud protection company Signifyd.
Rami Odeh is Vice President of Digital Commerce at VELOCITY COMMERCE GROUP, a TPN consultancy - solutions to power digital commerce.
Rami Odeh is one of VELOCITY’s leaders, helping brands grow their business and revenues in a complicated e-commerce landscape. Throughout his career, he has demonstrated how to help brands and product manufacturers integrate technology and digital platforms into operations to create measurable retums.
In his current role, he leads strategy and execution within the e-commerce arena for such clients as Frontline Plus, Land O’ Frost and Cricket Wireless. He specializes in e-commerce fulfillment, negotiation and merchandising initiatives, helping clients optimize their short- and long-term planning for such e-commerce channels as Amazon, Walmart, Target, Jet, Zulily, Kroger and many more.
A 2016 “Who’s Who” of Shopper Marketing’s Path 2 Purchase, Odeh previously served as Director of E-commerce for Wilton Brands, where he grew sales as much as 20x within certain channels on domestic and international efforts. He received both a Masters in Management Information Systems and a Bachelors Degree in Information Decision Sciences from the University of Illinois at Chicago.
Fang Cheng is the CEO and co-founder of Linc Global, a customer care automation platform that helps brands differentiate themselves with automated services and experiences across the channels shoppers prefer. Linc Global has served over 15 percent of U.S. shoppers, creating a competitive advantage, reducing customer service costs, and turning service interactions into new engagement and revenue. Linc Global's clients include Carter’s, eBags, Stein Mart, Lamps Plus, JustFab.com, Tarte, Hugo Boss, Vineyard Vines, and P&G Shop.
With a passion and relentlessness for improving the customer experience, Fang brought together a seasoned team of technologists and product-minded people to empower brands with the ability to serve and engage shoppers and to drive profitable growth in the face of rising competition and customer expectations. With a Ph.D. in bioinformatics from NYU, Fang previously co-founded a business acquired by Amazon, and prior to that, she worked as a hedge fund manager.
Steve Gershik is chief marketing officer at inRiver, a product information management (PIM) solution.
Steve Gershik leads the talented marketing team at inRiver. As a 20-year veteran of B2B marketing, Steve has worked with many growth-stage technology companies around the world.
Prior to joining inRiver, Steve ran his own marketing consulting firm, Koyne Marketing, was the co-founder and CMO of DemandCon, the demand generation conference, and lead marketing teams for Eloqua, now part of Oracle, and Sirius Decisions. He actively mentors young marketers interested in demand generation and customer marketing.
When not working, Steve can be found hiking in Yosemite, practicing his mixology skills, or speaking at events around the world like Campus Party, Brazil, Dreamforce, BMA, AMA, and DMA.
Joe Ferguson is director of new business development at Fortiva Retail Credit, a consumer credit program focused on second look financing. Fortiva is a subsidiary of Atlanticus Holdings.
Apu Gupta is the co-founder and CEO of Curalate, the leading Social Commerce company with offices in Philadelphia, New York, Seattle, and London. Prior to launching Curalate, Apu was COO & CMO at MedPlus Health Services. Under his leadership, MedPlus raised $25MM in venture funding and became the second largest pharmacy chain in India. Apu was also an early employee of WebEx from its Series A through IPO. Apu holds an undergraduate degree from the University of Texas, Austin and a MBA from the Wharton School of Business. Apu has been recognized as an E&Y Entrepreneur of the Year in the Emerging Entrepreneur category and is a Fellow in the Aspen Institute's Henry Crown Fellowship program.
Ken Sutton is co-founder, president and CEO at Yobe Inc., a software start-up that is pushing the boundaries of Artificial Intelligence powered signal processing.
Ken is a serial entrepreneur with nearly 20 years of strategy and corporate business management experience in the technology, marketing and finance industries. Prior to his tenure in Technology, Ken was a financial services professional who worked on critical projects for hedge funds, venture capital and private equity firms who focused on Pre-IPO investments in the technology and real-estate arenas. Ken started his first venture (TMG) directly out of University. The Tampa Marketing Group was a multi-state B2B marketing firm, focused on product development, market research and brand strategy. TMG managed regional product promotions for the following companies: Vivitar, Universal Studios, Disney, MCI, Major League Sports teams and AT&T to name a few.
Ken’s other start-up experience includes: Founding Member of Co-Mune Inc (a community focused connectivity and mobile commerce platform), and Managing Partner Sutton Willis and More (a boutique strategy and capital advisory firm). Ken attended the University of Connecticut has served as a proud member of the US Armed Forces (Army Ranger).
Mike Witty is Director, Retail/CPG Digital Practice at ISG, a leading global technology research and advisory firm.
Miriam Tremelling is Director of Marketing Strategy and Operations at Partnerize, a SaaS partner management platform.
Caroline Klatt is CEO and co-founder of Headliner Labs, an end-to-end chatbot platform for intelligent e-commerce bots.
Julian Kahlon is Founder and CEO of Project Verte, a full-circle e-commerce solution.
Walter Miranda is the president of Harbor Retail, which works with brands and retail companies to create Harmonic Retail™ through designing and building innovative physical retail solutions at scale, including point of purchase displays, pop-up shops, and store planning and design.
Graham Parker is CEO of Gravity Supply Chain Solutions, a supply chain management software providing seamless and real time end-to-end visibility.
Mukund Ramachandran is CMO at Dynamic Yield, an AI-powered omnichannel personalization platform.
Kyle Henderick is the senior director of client services at Yes Marketing, where he is responsible for helping major clients implement new programs, processes, and data-driven strategies to create campaigns that truly drive revenue. With a passion for technology implementation and a background in database, email, web, and social media marketing, Kyle turns his real-world experience into executable tactics to help clients see an incremental lift in revenue, subscriber engagement and customer retention.
Eduardo Vilar is founder and CEO of Returnly, a post-purchase payments company that helps online retailers and brands bring frictionless returns to the modern shopper.
Melissa Burdick is the president of Pacvue, an e-commerce SaaS platform that empowers brands, sellers and agencies to programmatically manage and optimize their advertising on Amazon.
Greg Alvo is the CEO of Ordergroove, a company that helps brands and omnichannel retailers practice and achieve relationship commerce, shifting consumer interactions from one-and-done transactions to ongoing, highly profitable relationships.
Dave Pributsky is the head of marketing strategy and business development at 2920 Sleep. This customer-centric online retailer provides consumers with high-quality products that improve sleep quality and overall health while minimizing environmental impact. 2920 Sleep is a proud member of 1% for the Planet.
Jonathan Beskin is a dynamic business executive, entrepreneur and investor with over 15 years of marketing, sales and leadership experience. Beskin founded SinglesSwag, a monthly subscription box for single women in May 2016 with less than 50 subscribers in the United States. In less than three years, Jonathan has grown the company to more than 40,000 active subscribers, with over 900,000 verified Instagram and Facebook followers and $12 million+ in annual revenue. Beskin also founded Mollie Jacob, an all-natural cosmetics brand with national distribution and the jewelry brand, Violet Harper. Beskin and his businesses have been featured on the TODAY show, Cosmopolitan, Mashable, USA Today, Fast Company, Marie Claire, INC, Business Insider, InStyle and much more. Beskin holds a BS in Finance from Florida State University and an MBA from Florida Atlantic University.
Kerry Brunelle is the Senior Communications Manager, North America at Bazaarvoice, a digital marketing agency with a shopper network connecting retailers to their customers.
Bruce Fair is the Chief Revenue Officer of MetaPack, an e-commerce delivery management software.
Anisa Ali is Co-Founder and COO at PulseTV.com.
Rigel Cable is Associate Director of Data Analytics & Search Engine Optimization at Astound Commerce, a full-service digital experience agency which also houses companies Fluid and Groove. With a passion for numbers and nearly 10 years of experience, he uses data to tell powerful stories around digital performance, working closely with notable brands including Michael Kors, Louis Vuitton, Ralph Lauren, and John Varvatos. In 2018, Business Insider included Rigel as one of 35 under 35 rising stars of Madison Avenue. Rigel is also a popular social media influencer – his handle, @rigelgemini, has 79K followers and partners with major brands including Lexus.
Lynne Capozzi is chief marketing officer at Acquia, a digital experience technology company.
Rob Martinez is the CEO of Shipware LLC, a professional services firm that transforms businesses through intelligent distribution solutions and strategies. Rob has helped some of the world’s most recognizable brands reduce parcel shipping costs an average of 25 percent through contract negotiations, rate benchmarking, modal optimization, invoice audit and other savings vehicles. A cum laude graduate of UCLA, Rob has 20 years of transportation industry experience, including executive positions at DHL and Stamps.com, in addition to his work as an outside consultant since 2001.
Maureen Powers is President of Direct Marketing, RRD.
Scott Gifis is the president of AdRoll, an artificial intelligence-driven digital marketing and growth marketing platform.
Greg Brown is vice president of Melissa, provider of global contact data quality and identity verification solutions that span the entire data quality lifecycle and integrate into CRM, e-commerce, master data management and Big Data platforms. Connect with Greg at greg.brown@melissa.com or via LinkedIn.
Ed Bussey is CEO and Founder of Quill, the leading online content production platform for ecommerce businesses.
Ronnie D’Arienzo is chief revenue officer at PPRO, a cross-border e-commerce payment solution.
Will Robins is the Director of Organic Marketing for Manscaped, a niche product line, created specifically for a man’s distinctive grooming needs… below the waist. Will oversees Search Engine Optimization, Influencer Marketing and Branded Content. He also runs a successful online media company that publishes over 10 websites with distinct audiences.
Andrew Rayment is the founder and co-creator of Dopel.io, a social media platform that connects users with like-minded “Dopels” through predictive analytics and personalized ‘likes’ and ‘dislikes’ rankings. The Dopel app breaks the mold with its interactive chat rooms, gaming, TV, movie and book recommendations. Dopel’s exclusive partner benefits help advertisers amplify their reach by allowing influencers actively endorse the brands they believe in.
Antony Edwards is the chief operating officer at Eggplant, a customer experience optimization specialist. He is a proven product and technology leader with extensive experience in enterprise software and mobile computing.
Kim Kosaka is Director of Marketing at Alexa.com, whose tools provide insight into digital behavior that marketers use to better understand and win over their audience.
Jonathan Treiber is CEO of Revtrax, an offer management platform who works with clients such as Express and Men’s Wearhouse.
Don Brenchley is director, industry strategy at LLamasoft, a supply chain management software.
Aaron Glazer is the CEO and co-founder of Taplytics, a customer engagement platform that helps companies engage their users with personalized, seamless, omnichannel experiences. Aaron helped grow Taplytics from a couple of friends in a basement to a Y Combinator-backed powerhouse that now works with companies such as RBC, Ticketmaster and CBS.
Vince Cacace is founder and CEO of Vertebrae, a web-based 3D & AR solutions provider for e-commerce.
Raj Patil is CEO of Orion, a firm with 25 years of experience guiding its enterprise customers through digital transformation and automation projects such as chatbot development.
Tom Funk is executive vice president and chief operating officer of Levy and oversees the company’s retail arm, Rank + Rally, which handles every aspect of retail operations for major sports, entertainment, and cultural venues and organizations.
Meg Goodman is the Managing Director of relationship marketing agency Jacobs & Clevenger. She has brought measurable, data-driven results to Chase, Serta, United Airlines, First National Bank of Omaha, Allstate and PayPal. When Meg isn’t riding her motorcycle, you can connect with her on LinkedIn or by emailing her at mgoodman@jacobsclevenger.com.
Ken Fleming is president and chief sales officer at Logistyx Technologies, the leader in Transportation Management for parcels. Since the mid-1990s, Ken has led successful launches of many new technologies and services, including supply chain management, e-commerce, SaaS, and enterprise software and systems integration solutions. Ken can be reached at ken.fleming@logistyx.com.
Shai Cohen is the vice president of sales at Curve, a sales prediction solution that allows companies to accurately forecast sales and products to increase revenue and optimize profitability.
Sven Dummer leads product marketing, Identity Cloud at Akamai Technologies, a globally distributed intelligent edge platform.
Krista Gunstone is head of retail vertical and customer experience strategy at Lenati, the strategy and design division of ProKarma. Her expertise is in customer experience design, retail transformation, customer loyalty and retention. She has a decade of experience building transformative customer experiences for some of the world’s top consumer brands including Nordstrom, Nike, American Eagle, Foot Locker, REI, The North Face, Microsoft and T-Mobile. She has a proven track record of leading complex enterprise technology implementations, product launches and experience design pilots, always with a focus on driving lasting customer loyalty and long-term profitability. Her background spans industries such as retail, fashion, technology, travel and hospitality, telecom, biopharmaceutical and healthcare. Prior to joining Lenati in 2014, Krista managed brand marketing strategy for Nordstrom Inc. in Seattle, Washington.
Dietmar Rietsch is CEO of Pimcore, an open source digital experience platform for enterprises.
Andrea Morgan-Vandome is chief marketing officer at Celect, an inventory optimization technology solution.
Sarah Assous is senior vice president of marketing at Zoov, a e-commerce solutions provider.
Chris Ostoich is Co-Founder and Head of Innovation at LISNR, the world’s leading ultrasonic data platform. Chris leads the retail practice for the company that is changing the way customers experience retail and make payments.
To learn more about taking back the control over your payment ecosystem with ultrasonic technology, get in touch today.
Neil Soni is the senior director of strategy and business development at Omnichain Solutions, a blockchain solutions provider for digital supply chain management.
Amede Hungerford is chief marketing officer at Reflektion, a real-time intelligent personalization platform.
Stefan Nandzik is the vice president of corporate communication at Signifyd, a fraud protection company. His “what if” approach to business problem-solving constantly challenges conventional wisdom and means that he is never afraid to upend the status quo to lead change.
John Nash is chief marketing and strategy officer at Redpoint Global. He has spent his career helping businesses grow revenue by applying advanced technologies, analytics, and business model innovations. In his role at Redpoint Global, John is responsible for developing new markets, launching new solutions, building brand awareness, generating pipeline growth, and advancing thought leadership.
Mike Davidson, Executive Creative Director, LYONSCG, Part of Capgemini. Mike's experience as a designer spans two decades, including marketing, enterprise, retail, mobile, and websites of all kinds. He leads teams of creatives, technologists, and user experience designers to deliver the ever-evolving digital experience. Mike frequently speaks on the future of the digital experience, on the topics of how contemporary interactions, emerging technologies, and new expectations are driving the future of digital marketing and commerce. His philosophy is that the promise of digital is to engage today’s consumers in unprecedented ways. Mike has worked with many noteworthy clients including Intel, T-Mobile, Sony, Motorola, Hyatt, Wilson Sporting Goods, Allstate, NEC, and Reyes Holdings.
Sarah Title is a Content Marketing Manager for Resonate, a technology company that studies consumer motivations.
Adam Berkowitz is chief of staff at LiveIntent, the people-based marketing technology platform that makes email your superpower.
Patrick McCullough is the client strategy director at Hallmark Business Connections, a subsidiary of Hallmark that helps businesses build and strengthen relationships with their customers and employees. He is passionate about helping businesses transform and has worked with companies of all sizes as they look to evolve their strategies in order to match the demands of the customer in the 21st century.
Rob Maille is co-founder and head of strategy and customer experience at CommerceCX, a company that helps organizations transform their technology and operations.
Rob is a seasoned entrepreneur and CX expert with over 25 years in digital strategy, enterprise application development and user experience. He has been creating easy to use, customer- driven solutions that customer’s love since 1991. Rob’s primary role at CommerceCX is to inspire, create, and define digital solutions for clients. He is an accomplished designer, technologist and thought leader with a focus around digital applications, product strategy and process enhancement. He possesses extensive subject matter experience in financial services, human resources, digital commerce, startups, insurance and healthcare, with a focus in creating high-performing teams focused on delivering creative products. Follow CommerceCX on Twitter at @commercecx.
Kelly Revestijn is vice president, strategic planning and insights at IN Marketing Services, an integrated brand activation agency.
Jess Huang is a partner at McKinsey & Company’s Marketing & Sales Practice, a global consultancy firm.
Jeff Wilbur is the technical director of the Online Trust Alliance Initiative at the Internet Society, a company that promotes security and privacy best practices that build consumer confidence on the internet.
Anna Ji is the director of growth at online video creation platform Clipchamp. She is a senior business leader with a decade of experience in growth strategy, through-the-line marketing, entrepreneurship, digital strategy and management.
Clichamp’s video editor ‘Create’ allows anybody to make high-quality videos, without relying on expensive equipment, complicated software or any previous video production experience.
Clipchamp has 6.5 million registered users worldwide, including team members from companies such as Google, Tesla, Sony, Microsoft and Deloitte, and the platform is trusted by SMEs and mid-large corporates, mum-and-dad businesses, educational organisations, solopreneurs, influencers and creatives from around the globe.
To find out more visit www.clipchamp.com
Allison Lilly is the Small Business Stories Editor for Kabbage, Inc., a financial services data and technology platform that provides access to automated funding to small businesses in minutes. Kabbage has provided access to over $7 billion in funding to more than 185,000 businesses.
Indy Guha is senior vice president of marketing and alliances at Signifyd, a fraud protection company.
Michele Morelli is senior vice president of global marketing strategy at Toluna, a leading provider of on-demand digital consumer insights.
Matt Clare is director of contact center solutions at Mitel, a global market leader in business communications, powering more than two billion business connections with cloud, enterprise and next-gen collaboration applications.
Jenny Reese is senior marketing manager at Infor Retail, a company revolutionizing the customer experience across every channel with smart, modern software in the cloud.
Brad Birnbaum is chief executive officer and founder of Kustomer, an omnichannel customer service platform.
Kristina Stidham is the digital content director at Total Retail and sister brands Women in Retail Leadership Circle and Women Leading Travel & Hospitality at NAPCO Media. She is passionate about digital media and handles video, podcast and virtual event production for all brands. You can often find her at WIRLC, TR, WLT&H or industry events with her camera and podcasting equipment—or at home on Zoom—recording interviews with thought leaders and business executives.
Kristina holds a B.A. in Media Studies and Production from the Temple University Klein College of Media and Communication in Philadelphia. Go Owls! When she's not in the office, she loves to go on long walks, sing around the house, hangout with her family and two pet guinea pigs, and travel to new places.
April Rassa leads product marketing and growth at Brightback, the industry’s first customer retention automation software for subscription businesses. Rassa has more than 15 years of management experience across various industries and is a strong advocate for the overall customer experience.
Ashley Chiaradio is the Senior Content Strategist at Total Retail. Ashley has been creating content for more than 7 years, and provides a unique insight in covering the retail industry having worked directly for retailers in the past. She’s passionate about profiling women leadership in the space.
Sam Bouso is Founder and CEO of Precognitive, a fraud prevention and detection technology platform.
Dean Curtis is chief operating officer of Ingage, an interactive content creation startup based in New York, that creates products to improve content marketing and thus, customer engagement.
Iñaki García is co-founder and CEO of uSizy, a size recommendation tool for apparel and footwear.
Cameron Walker is director of Amazon at Adtaxi, one of the country’s fastest-growing digital marketing agencies.
Andrew Koperwas is director of product marketing at Monetate, the leading personalization platform for e-commerce brands with an end-to-end solution for discovery, segmentation, testing, measurement, and optimization.
George Brehovsky is director of customer solutions at CHEP, a global leader in managed, returnable and reusable packaging solutions serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive.
Dan Saugstad is senior director of analytics at Cognetik, an analytics and data science company.
Stuart Blake is vice president of sales and customer success at BlueVine, a leading provider of working capital financing to small and medium-sized businesses.
He leads a diverse team of 50+ to help businesses meet their financing needs. Before his four year tenure at BlueVine, Stu led training initiatives at OnDeck where he worked directly with a 180 person sales team.
Lindsey Davison is the communications manager at Docebo, an AI-powered learning platform working with more than 1,300 companies around the world including Starbucks, Uber and HubSpot for training and development and diversity and inclusion initiatives. She is the published author of Milan & Beyond: Moon Guide of the Moon Travel Series.
An economist by education, Natasa Djukanovic is the CMO of Domain.ME, the international tech company that operates the internet domain “.ME.” Natasa is an activist, startup mentor and one of the key people that impacted the development of the digital and startup community of Montenegro. She is the co-founder of Digitalizuj.Me, an NGO that examines the transformative power of technology through various projects and lectures, and Spark.me, one of the biggest tech/business conferences in Southeast Europe.
Patrick Sanders is a customer success manager at Docebo, an AI-powered learning platform working with more than 1,300 companies around the world including Starbucks, Uber and HubSpot for training and development and diversity and inclusion initiatives.
Working as a Customer Success Manager at Docebo for over a year, Patrick dedicates his time to helping his customers find the most value in their learning projects. Before Docebo, he taught high school economics and prepared his students to be adaptable for the ever-changing economy.
Anthony Chiulli is director of product marketing at 250ok, a SaaS platform bringing marketers advanced insights into email deliverability, design, sender reputation, fraud protection, and consumer engagement—the ultimate email intelligence add-on to any ESP.
With more than a decade of email experience, Anthony Chiulli embraces educating and advising email marketers on the latest trends and insights within the email industry. In his work as Director of Product Marketing at 250ok, Anthony oversees launching new products and services through participating and influencing go-to-market strategies, supporting collateral, and brand evangelism. Before joining 250ok, Anthony served in a number of leadership roles at Salesforce, including Deliverability Practice lead and Associate Principal of Deliverability Services.
Jan Johnson is vice president of product management at Equifax Workforce Solutions, the trusted authority for meeting the evolving HR, payroll, tax management and compliance needs of employers.
Jan Johnson has over 20 years of experience in HR, focused on talent management. She holds an MBA with emphasis in International Business from University of Wisconsin – White Water. Jan built her career in high tech companies’ HR departments, helping them implement talent management processes and technology. She then transitioned to driving product management for talent management software applications. Her passion is helping organizations drive strong business results and employee engagement through great talent management practices and technology. At Equifax, she leads the Product Management team for the Talent Solutions products.
Ashwin Ramesh is CEO of Synup, a local SEO marketing software platform.
Mike Morini is CEO at WorkForce Software, a cloud-based workforce management solutions provider enabling enterprise and mid-size organizations to digitize time and attendance processes, optimize employee scheduling, simplify absence management, and gain strategic business insights.
Mike Morini’s approach to driving company growth is centered on employees, customers, and the broader community of partners and analysts. Mike is a 30-year software veteran experienced in growing and scaling enterprise software companies. With an extensive background building out global cloud-based platforms, he has helped shape and guide multiple fast-growth companies in the cloud arena. Before joining WorkForce Software, Mike was previously in CEO and COO positions at SAP, Aria Systems, OutlookSoft, InterWorld, and Verbind. Mike holds a BA from Colgate University.
Peter G. Stathopoulos is a partner and leads Bennett Thrasher’s State and Local Tax practice. He has been practicing in the area of state and local taxation and economic development incentives for more than 20 years. He may be reached at peter.stathopoulos@btcpa.net.
Tipton Loo is vice president of digital edge at ProKarma, a global digital services company that helps organizations build the vision and tools to run the future. He empowers some of the world’s biggest companies to achieve intelligent automation and data-driven decision making through advanced artificial intelligence, machine learning, Internet of Things and analytics solutions. He also heads the Office of Innovation, working on and proving out leading edge technologies.
Roland Gossage is CEO of GroupBy, a data-driven e-commerce solution. He leads the overall vision, strategy, operations, and development of GroupBy to create a fundamentally better experience for eCommerce shoppers. Roland is a seasoned professional with over 20 years of experience in sales, marketing, services, operations, and development in the enterprise software industry. His previous roles included Endeca, Cognos, Hummingbird Communications, and Pure Data. Prior to his career in software, Roland was a member in the Royal Canadian Armored Corps.
Gregg Ostrowski is regional chief technology officer at AppDynamics, an application performance monitoring and management platform.
Gregg is a senior executive and thought leader with over 20 years’ experience in leadership positions for companies like Research in Motion and Samsung. He has worked with many F1000 customers, Government Agencies and partners on digital transformation, mobility application deployments, DevOps strategies, Analytics and high ROI business solutions.
Patrick Cadic is vice president of sales and marketing at Ware2Go (a UPS company), a nationwide fulfillment network aimed at connecting small and medium businesses with warehouses to help streamline online orders.
Patrick Cadic leads sales, marketing and customer success at Ware2Go (a UPS company), where he is scaling a team designed to disrupt the traditional fulfillment industry. With a unique background of progressing the financial services industry with applied uses of artificial intelligence and Big Data, Cadic is bringing a new perspective to an industry in need of change. Prior to Ware2Go, Cadic was Vice President of Sales at Zest Finance and Equifax, where he led an enterprise sales organization and built out the company's largest consumer data sandbox for advanced analytics.
Bridget Fahrland is head of digital strategy at Astound Commerce, a global digital commerce agency.
Amanda Nichols is senior manager, retail, hospitality, and food service practice at UKG (Ultimate Kronos Group), a leader in workforce management and human capital management cloud software solutions.
In her role, Amanda has a keen eye on tracking and identifying trends that will shape the future of work. She regularly works with both clients and prospects to improve their workforce management and employee engagement strategies by mapping trends to business objectives.
Mike Stone is senior vice president of marketing at Airship, a mobile engagement company.
Jafar Adibi is head of AI and data science at Talkdesk, an enterprise cloud contact center that helps IBM, Trivago and 1,800+ other enterprises improve customer satisfaction and agent productivity.
Scott Fletcher is president and CEO of LocatorX, a technology company using nanotechnology to create flexible tracking solutions.
Gary Saarenvirta is founder and CEO of Daisy Intelligence, an AI-powered platform for retail and insurance.
Gary is Daisy’s founder & CEO, leading the company as it builds an artificial intelligence-empowered technology platform that delivers decisions that can be used each and every day to dramatically improve a retailer's sales and profits. Gary is passionate about AI and its ability to transform how retailers grow their businesses and establish a competitive edge.
One of North America’s preeminent authorities on AI, Gary was the former head of IBM Canada’s data mining and data warehousing practices. He was also at the helm of Loyalty Consulting Group, providing analytical services to the AIR MILES® Reward Program AIR, one of the world’s most successful coalition loyalty programs,.Gary holds a B.A.Sc. and M.A.Sc. in Aerospace Engineering from the University of Toronto. Reach him at gsaarenvirta@daisyintel.com.
Jon Reily is senior vice president, Commerce Center of Excellence at Bounteous, the digital innovation partner of the world's most ambitious brands.
Mike Hann is president and co-founder of Poq, the app commerce company. Hann has spent 10 years in ecommerce having built an ecommerce startup within Xerox, taking it from conception to break even within the first year. Mike then consulted retailers on growing sales online at SaaS provider ChannelAdvisor before taking Poq to market enabling leading brands to grow their app commerce channel.
Bart Mroz is CEO at SUMO Heavy, a digital commerce strategy firm. The company builds, connects, expands and invests in growing online retailers. This group of experienced strategists, consultants, designers and developers works to build solid brands and to create effective online retail solutions. Bart is an expert in e-commerce, business consulting, and technology strategy.
Aaron Schwarzberg is Chief Operating Officer (COO) of Learning Tribes (part of the Sitel Group), a global learning and development organization with the mission of empowering teams to deliver the best possible customer experience through customized and innovative learning solutions for greater engagement and development.
Schwarzberg is responsible for the efficiency, effectiveness, and quality of LT’s learning solutions delivery in addition to strategic partnerships and new client acquisition. Aaron also designs and implements business systems and processes, while expanding the Learning Tribes team with an intentional focus on culture and client outcomes.
A strategic leader and collaborative driver in the L&D/eLearning space, Aaron brings over 10 years of expertise in leading global operations, client services and corporate partnerships for EdTech corporations. Throughout his professional career, he has worked closely, and extensively, with a myriad of senior leaders (CEOs, CLOs, presidents and provosts) helping them to understand the internal learning needs of their respective organizations as well as the needs of their end-users.
Prior to joining Sitel Group, Aaron served as the EVP of Global Operations for dialogEDU, a learning management system company. In this role, he oversaw the expansion of the organization to include 1,000,000+ platform users in 162 countries.
Aaron holds a Bachelor’s Degree from the University of Denver, a JD from Nova Southeastern University, and an MBA from New England College.
Nikolay Savin is the Head of Product at Competera, a price optimization software for retailers.
Lara Livgard is the senior director of strategy and solution management, Merchandising, Analytics & Enterprise at Oracle Retail, a suite of cloud solutions for retail.
Livgard has over 20 years of experience working in retail, with a primary focus on merchandising business processes and software implementation for enterprise transformation projects. In her current role leading the Merchandising, Analytics & Enterprise Solution Management team, she is responsible for the strategy, messaging, and overall product management of these solution suites. Lara has an extensive consulting background and has worked with leading retailers all over the world in every major vertical including fashion, department store, electronics, pharmacy, DIY, grocery and hypermarket.
Judd Marcello is the EVP of Global Marketing at Cheetah Digital, the largest independent enterprise marketing technology company in the world.
Marcello oversees a global team that is responsible for all aspects of the brand, demand generation, digital marketing, corporate communications and sales development. A marketer at heart, Judd has more than 20 years’ experience delivering high-impact B2C and B2B marketing leadership in the software, consumer packaged goods, consumer electronics and food and beverage industries across the UK, US, Australian and European markets. Prior to joining Cheetah Digital, he held senior marketing roles at several companies, including Canon, Salesforce, ExactTarget and Smartling.
Yuval Ben-Itzhak is the CEO of Socialbakers, an AI-powered social media and digital marketing solution.
Ben-Itzhak brings over 20 years of business and technology experience. He is a frequent commentator in the media, speaking on topics such as the future of mobile, security, privacy, consumer dynamics, and disruptive innovation. Prior to joining Socialbakers in 2017, he served as CTO at Outbrain, before Outbrain he was CTO at AVG Technologies for 5 years where he was instrumental in taking the company public in 2012. He was the CTO of Finjan, and in 2000 founded the web application security pioneer, Kavado.
Kevin Metz recently served as Chief Marketing and Digital Officer for Stuller, a large international manufacturer, distributer and retailer of fine jewelry and associated products, services and software. He was responsible for the company’s branding, marketing, digital, events, sales and customer experience strategies and programs. Prior to this, Kevin held marketing leadership roles with a number of large omni-channel retail brands including ULTA Beauty, Yankee Candle, The Limited and Bass Pro Shops.
Kevin is currently seeking his next leadership opportunity in branding, marketing, digital and/or customer experience. You can reach him at kevinwaynemetz@gmail.com.
Viktoriya Reyzelman is Strategic Engagement Manager at Akamai Technologies, a globally distributed intelligent edge platform.
Abe Eshkenazi, CSCP, CPA, CAE, is CEO of the Association for Supply Chain Management (ASCM), the largest non-profit association for supply chain and the global leader in supply chain organizational transformation, innovation and leadership.
Justin Cramer is Global Project Management Director and Co-Founder at ProShip, Inc, the global provider of today’s #1 multi-carrier shipping software. Throughout his time at ProShip, Cramer has designed shipping solutions responsible for executing more than 1.1 million labels per day and has worked with many small to global shippers on achieving certified carrier labels.
Dawn Colossi is Chief Marketing Officer of FocusVision, the market’s most comprehensive suite of experience insights software solutions - including advanced survey, online interview and focus groups, and online qualitative research community solutions to get brands close enough to their customers to have a full understanding of Customer Truth™ -- how they think, feel, and act.
Jim Shea is chief commercial officer for First Insight, the leading customer-centric merchandising platform used by retailers and brands worldwide. Jim’s role spans all market- and customer-facing functions, including strategy, marketing, product management and business development.
Jim has held CMO and general management roles in multiple industries, including medical devices, research laboratory products, telecommunications and enterprise software. Jim has also been a driving force behind the IPOs of two venture/private equity-backed companies. At First Insight, Jim is excited about the opportunity to transform the retail industry through enabling better product decision making through data and analytics.
Jim holds a MBA from Stanford University and a BS in Electrical Engineering from the University of Notre Dame.
Pascal Nicholas is CEO of SalesVu, a cloud-based POS system.
Pascal created SalesVu after he acquired an Italian restaurant in Austin and could not find a solution that would allow him to manage the business remotely and generate more sales. Being a software engineer at heart, Pascal set on mission to create a revolutionary payment solution that would include remote management and revenue generation capabilities.
Prior to founding SalesVu, Pascal worked at Dell as a product manager for a $100M software suite, traveling to large corporate customers and presenting at industry trade shows. Pascal has an MBA from the University of Texas at Austin and speaks both French and Spanish fluently.
Greg Zakowicz is a veteran marketer and the Director of Content at Omnisend. With 15-plus years of experience in email, mobile, and social media marketing, he’s helped over 100 DTC companies around the world, including numerous from the Internet Retailer Top 1000, maximize sales through their email marketing programs. Zakowicz is a frequent speaker at ecommerce events, often shares his ecommerce insights across various industry media outlets, has been retained as an ecommerce expert witness for trial, and is the host of Omnisend’s Cart Insiders Podcast.
Kais Makhlouf is Vice President of Digital Solutions at Thinkmax Consulting, a consulting firm that designs and deploys innovative technological solutions for businesses.
Mike Ferranti is the Founder and CEO of BuyerGenomics, a Predictive Marketing Automation (PMA) platform. He brings 20 years of marketing, analytics and technology depth. He has developed solutions and software to major brand clients and niche marketers alike. Mike is a recognized thought leader in the database, search engine, email, and direct response marketing. He provides commentary and analysis to the media including Bloomberg TV, Brandweek, and DM News. Mike earned an MBA from The University at Albany and an Entrepreneurial Masters from the Massachusetts Institute of Technology.
Jeff Smith is Founder and EVP of Corporate Strategy and Development at Revionics, a SaaS-based pricing, promotion, markdown and space solutions provider.
Poonam Das is a content writer at Xoxoday, a Saas commerce company that helps build an engaged and happy workforce. She specialises in curating a strong brand image through storytelling, narrative and experience-driven content writing. With a background in Women Studies and the soul of an artist, she brings in an interesting mix of research, creativity, and a very peculiar social perspective.
Sean Reiter is the Chief Marketing Officer for PriceSpider, an advanced retail data and analytics technology company that provides insights about consumer purchasing behavior.
Darin Archer is Chief Strategy Officer at Elastic Path, a digital commerce API for enterprise retailers.
Dean Abbott is Co-Founder and Chief Data Scientist at SmarterHQ, a behavioral marketing firm and a personalization platform.
He is an internationally recognized expert, author, speaker, and innovator in data science and predictive analytics, with three decades of experience solving problems in customer analytics, fraud detection and tax fraud, risk modeling, text mining, survey analysis, and more. He is frequently included in lists of the most pioneering and influential data scientists worldwide.
SmarterHQ is a personalization platform that makes it easy for marketers to increase revenue now and customer relationships over time by powering highly relevant, cross-channel experiences. Trusted by leading brands such as Bloomingdale’s, Hilton, Santander Bank, and Finish Line, SmarterHQ activates real-time, multichannel data, identifies audiences quickly based on customer behavior and information, and automates personalized content across outbound and online channels. They have been recognized by Forrester’s Total Economic Impact study to deliver 667% in ROI. Learn more at SmarterHQ.com, or visit us on Twitter at @SmarterHQ.
Kevin Lee is a Trust and Safety architect at Sift who helps customers implement strategies that cross-functionally align risk and revenue programs. He has lead various risk, chargeback, spam/scams, and trust and safety organizations at Facebook, Square and Google.
Arun Gupta is vice president of sales, Americas at Adjust, the global leader in mobile measurement, fraud prevention and cybersecurity.
Chris Gerbig is Co-Founder, President and COO of Pink Lily, one of the fastest-growing online retailers of women's clothing in the US.
Colin Darretta is CEO of Wellpath, a nutritional supplement and wellness company. Its product Pure, an apple cider vinegar gummy, was chosen to launch on Amazon Prime Day in 2019.
Katie Lundin is a Marketing and Branding Specialist at crowdspring, one of the world’s leading marketplaces for crowdsourced logo design, web design, graphic design, product design, and company naming services. She helps entrepreneurs, small businesses and agencies with branding, design, and naming, and regularly writes about entrepreneurship, small business, and design on crowdspring's award-winning small business blog.
Patrick Neff is vice president of digital solutions and client strategy at Miller Zell, a retail experience solutions company.
Matt Crawford is general manager of shipping at BigCommerce, an e-commerce platform.
Slater Latour is vice president of Finance at Springboard Retail, a POS and Retail Management software solution that gives retailers the tools to thrive.
Don Ross is President of Americas at Trustpilot, the world's most powerful review platform.
Don joined Trustpilot in October 2016. Formerly the CEO of Bankrate.com, he and his team grew the personal financial service website’s revenue from $79M to over $550M in under nine years. Don works to further grow Trustpilot’s business and revenue, and cement its position in North America. Previously, he served as the Senior Vice President of Sales & Marketing at Harris Connect, Inc. and SVP of Sales at Worldweb.net. Don holds a Masters of Marketing & Advertising from Michigan State University and Executive Education in Sustainable Marketing Leadership from Harvard Business School.
Jeff Gragg is partner at Columbus Consulting, experts in retail business processes and systems. Gragg has significant experience in leading companies through turbulent and difficult periods of change; either in various types of transformations or playing a role in turnarounds or establishing new businesses.
Hubert Paul is a Director at Simon-Kucher & Partners, a global strategy consulting firm.
Hubert focuses on partnering and advising Consumer Goods and Retail clients of varying sizes on transformation pricing and go-to-market strategies as well as identifying and implementing omni-channel, pricing, and promotional excellence capabilities. He has led projects for clients in direct-to-consumer, mass merchant, grocery, apparel, FMCG, leisure tourism and travel, and other retail sectors.
He received his MBA from the University of North Carolina Kenan-Flagler Business School where he focused on Management Consulting and Corporate Finance. Prior to that, he received his B.A. in Economics and Psychology at Rutgers University.
John Kinny is general manager at ShipStation, shipping software that's designed to save retailers time and money on e-commerce order fulfillment.
Steve Orlando is the senior director of product marketing at Mobile Labs, a company that improves device and app testing quality and speed to delivery with robust device and testing tools.
Amy Konary is Vice President of Customer Business Innovation and Chair of The Subscribed Institute at Zuora, the leading Subscription Economy® evangelist, providing the only SaaS platform that automates all subscription order-to-revenue operations in real-time for any business.
Guy Yehiav is the president of SmartSense by Digi. He is a recognized thought leader in retail, CPG, supply chain, and complex manufacturing with a proven track record of success in M&A, B2B enterprise software solutions, SaaS metrics, and AI and IoT solutions. Guy most recently served as the GM and VP of Zebra Analytics. He supported the overall AI, machine learning, and analytics strategy by driving M&A, and the development of B2B enterprise solutions.
Alan Finlay is a co-founder of Boomtown, a company that helps organizations reduce the complexity of selling, activating, and servicing technology products used by real world businesses. Alan is passionate about helping Boomtown’s partners achieve value from its platform and spends his time across marketing, customer success, and product. When he’s not working, he can be found kiteboarding or hanging out with his wife and son in San Francisco.
Jerry Kurtz is the North America Leader for Consumer Products, Retail, and Logistics at Infosys Consulting, a global leader in next-generation digital services and consulting.
Ray Florio is a Growth Consulting partner at Chicago-based IRI, a leading provider of big data, predictive analytics and forward-looking insights that help CPG, OTC health care organizations, retailers and media companies to grow their businesses.
Mariia Bocheva is a Business Development Executive at OWOX BI, a leading technology partner for Google in EMEA. Bocheva has 6+ years of experience in marketing and product management. She’s managed multiple departments and has worked her way up from the role of Support Manager.
Over the last five years, Mariia has worked with the largest multichannel retailers in the EMEA region and learned a lot about their pains and gains.
Andrew Grygiel is the chief marketing officer at project44, the world’s leading Advanced Visibility Platform for shippers and logistics service providers powering some of the world’s leading supply chains including Amazon, PepsiCo, Unilever, rxBar, Tractor Supply Chain, and Walgreens.
Grygiel is leading the company's global integrated marketing, demand generation, product marketing, brand strategy, and corporate communications efforts. Grygiel has decades of experience in enterprise software with deep expertise in SaaS, cloud, data integration, and data management. Grygiel was formerly the senior vice president of marketing at Uptake, a leader in industrial IoT and analytics, where he successfully led the company's global marketing strategies. Previously, Grygiel was the chief strategist at Informatica, led global marketing for one of Oracle's top Global Business Units, and held senior marketing and product strategy roles at EMC and Hewlett Packard.
Dave Goulden is Chief Product Officer at OneMarket, the leader in customer data management and activation, empowering retailers to acquire new customers and dramatically increase the lifetime value of existing ones.
Kent Rawlings is President at Sigfox Canada, a technology company currently building an IoT network in Canada as part of the Sigfox Global Network. Anticipated to launch this year, the Sigfox Canada network will provide Low Cost, Low Bandwidth, Low Power solutions for hundreds of different applications.
Martin Hitch is the co-founder and chief business officer at Bossa Nova, a robotics company that provides product inventory data for retail.
Robert Abdul is senior vice president of Accruent, the world’s leading provider of physical resource management solutions. Abdul is responsible for retail, major accounts and EMS. He has over 20 years of experience leading enterprise software sales and operations teams. Over the last 15 years, Robert has been focused on retail and corporate real estate IWMS cloud software. As Lucernex COO and interim CEO, Robert led the acquisition of Lucernex by Accruent. Robert started his career working for Anderson Consulting and Eisner Consulting where he gained experience in various ERP software such as Lawson, JD Edwards and PeopleSoft. Robert holds a Bachelor of Science Degree in Computer Information Systems.
James D'Arezzo is CEO of Condusiv Technologies, the world leader in I/O reduction solutions for virtual and physical server environments.
Lee Patty is VP and General Manager at NiceLabel Americas, a leading global developer of label design software and label management systems that help companies of all sizes improve the quality, speed and efficiency of their labeling, while reducing cost.
In this role, Lee oversees the company’s sales, project delivery and operations in the Americas. Prior to NiceLabel, he co-founded Niceware International, LLC, a NiceLabel distributor, where he was responsible for marketing, healthcare product development and professional services. NiceLabel acquired Niceware in 2013, adding Lee to the global executive team. Lee has over 20 years of AIDC industry experience and has also held sales, marketing and technical roles at Brady Corporation and Innovatec Communications.
John Federman is CEO of JRNI, a company designed to facilitate powerful personalized experiences that increase conversion and revenue, customer loyalty, and lifetime value, both in person and remotely. Companies rely on JRNI’s scheduling platform to deliver personal actions across touchpoints – appointments, events, queuing – and optimize resources to deliver superior quality experiences. Their newest suite of services works to support businesses during the COVID-19 pandemic.
Suman Sarkar is a partner with Three S Consulting and an international consultant who has advised more than forty Fortune 500 companies in strategy and operations. His new book, Customer-Driven Disruption (Berrett-Koehler, 2019), is a blueprint for showing how companies must adapt to ever-changing global demographics and markets. It draws on the author’s extensive experience and features case studies from companies around the world that have thrived in volatile, highly competitive marketplaces. He has published numerous articles in business journals and his first book, The Supply Chain Revolution, is an Amazon top-seller in its genre.
Ajay Kapur is the CEO and co-founder of Moovweb, a cloud-based platform that delivers optimized mobile experiences.
The Moovweb Experience Delivery Network (XDN), Moovweb’s flagship product, is an enterprise platform-as-a-service that enables sub-second React websites. Ajay has been involved with smartphones since before the launch of the iPhone. The prior company he founded published apps downloaded by tens of millions of users. Before that, Ajay invested in startups for Goldman Sachs.
Oliver Tan is the co-founder and CEO of ViSenze, a company that provides artificial intelligence-based visual search and image recognition solutions that help retailers improve revenue and conversions.
Anthony Ng Monica is the CEO of Swogo, the world’s first automated bundle solution for e-commerce retailers to increase margin. Hundreds of retail leaders in over 30 countries around the world drive profitable growth with Swogo. Swogo takes a unique approach that focuses on understanding a retailer’s product assortment - Swogo Product Graph combined with machine learning and AI algorithms surpassing billions of recommendations per year.
Rob Tarkoff is executive vice president and general manager of Oracle Customer Experience (CX) Cloud, a customer experience solution. He joined Oracle in 2018 to lead Oracle CX Cloud product and strategy across marketing, sales, commerce, and service. His goal is to build products that help companies succeed in the Experience Economy.
Tarkoff spent the last 15 years focused on the customer experience, developing products for both large and early-stage companies. Most recently, as president and CEO of Lithium Technologies, he created the leading software in online communities. Prior to that, Tarkoff ran the Digital Enterprise business for Adobe.
Tarkoff holds a BA in political economy from Amherst College and a JD from Harvard Law School.
Dave Fisch is the General Manager of Shopkick, a Trax company, and a leading shopping rewards app, bringing moments of joy to everyday shopping - both on- and off-line. For brands and retailers, Shopkick provides high consumer engagement along the entire path to purchase. The company’s unique pay for performance model has been proven to deliver high ROI, driving incremental traffic, product engagement, and sales. Some of its leading brand and retail partners include Auntie Anne's, Barilla, Brighton, eBay, GE, Kellogg's, TJ Maxx, Unilever, among others.
Shopkick is available for free on iPhone from the App Store and for Android from Google Play. For more information, please visit www.shopkick.com.
Leigh Sevin is co-founder of Endear, a store marketing platform that empowers associates to engage customers over email and text with unique, relevant content. Brands like Margaux, Todd Snyder, and Koio count on Endear to invite customers to store events, notify them of product drops, and track how their messages impact sales both in-store and online.
Dan Blacharski is founder and editor-in-chief at Ugly Dog Media, an international public relations and marketing company.
Katie McGinn is the Head of eCommerce Practice at Ekata, a provider of global identity verification via APIs and a SaaS solution. She has worked with Ekata (formerly Whitepages Pro) for the past 5 years, helping top merchants in the eCommerce space leverage global identity verification data for machine learning to manual review. Katie also serves on the Merchant Risk Council Conference Committee.
DeAnn Campbell is leading the next evolutionary era of retail: the shift beyond converged commerce to Harmonic Retail,™ where online and offline experiences don’t merely integrate — they interact, enrich, and react upon one another to create a living, harmonized brand expression throughout the customer journey. DeAnn holds a bachelor’s degree in architecture, is LEED ID+C accredited, and is the former VP of retail strategy and insights at Harbor Retail, a design + build firm.
Zee Aganovic, PhD is the CEO and Founder of HiConversion, an e-commerce optimization company focused on collaboration.
Dr. Aganovic is a retail technology expert, serial entrepreneur and CEO, founder of HiConversion. Prior to HiConversion, he has served as CEO and founder of technology companies Apptimum, Eisenworld and Cylex Systems. He earned a PhD – EE Optimization Theories from Rutgers University.
Karthik Ramasamy is co-founder of Streamlio, an enterprise-class solution for fast data powered by Apache Pulsar that can connect, process and store data streams in real-time.
Andy Dubickas is Vice President of Global Solution Consulting at Nielsen Marketing Effectiveness, a holistic marketing measurement solution delivering the actionable intelligence you need to optimize budgets, consumer experiences and business results.
Dubickas is responsible for ensuring that prospects, partners, and agencies understand the company’s corporate and product strategy, how it fits into their ecosystem, and how they can leverage Nielsen's Marketing Effectiveness solutions to make more informed decisions. He is also responsible for the global expansion of multi-touch attribution and measurement solutions outside of the U.S. and Europe and plays an integral role in fitting product direction and strategy into market and customer demand.
Marc Castrechini is vice president of product management at Global Payments, cutting-edge payments and software solutions.
Christian Nascimento is Vice President of Product and Premise Services at Comcast Business, a leading technology provider delivering business solutions to over 1 million businesses.
Tara Johnson is the lead content strategist at Tinuiti, the largest independent performance-based digital marketing agency in North America.
In 2018, Tara was named one of the top “50 Ecommerce Experts You Must Follow” by Ecommerce Platform & one of the top “15 Ecommerce Professionals to Look Out For” by Ecommerce Magazine. She’s currently the leading voice behind the Tinuiti blog, the thought leadership hub for the largest independent performance-based digital marketing agency in North America.
Prior to its acquisition by Elite SEM (now Tinuiti), Tara was the lead content writer for CPC Strategy, authoring blog content, advertising guides, and case studies. In that role, Tara grew readership on the agency’s blog readership by +233%.
Tara has published an extensive library of content (including blog articles, case studies, eBooks, & webinars) covering a variety of ecommerce-based topics including Google, Facebook, Amazon, Instagram, and Influencer Marketing. She’s also interviewed leading brands including UGGs and REEF. Today, she lives in San Diego, CA where she enjoys snorkeling, surfing, and rollerblading.
Matt Cleve is Director and Global Lead of Business iQ at AppDynamics, an application performance monitoring and management solution.
Kharen Minasian is a marketing strategist and a director at Lab916, an Amazon-focused marketing consultancy that takes the guess work out of selling on Amazon.
Tim de Paris is chief technology officer at Decibel, a digital experience intelligence company.
Cord Himelstein is the vice president of marketing and communications at HALO Recognition, a leading provider of global employee recognition and incentive programs headquartered in Long Island City, New York. Contact him at cord.himelstein@halo.com and follow @HALORecognition.
Simon Hedaux is founder and CEO of Rethink Productivity, a world leading productivity partner which helps businesses to drive efficiency, boost productivity and optimise budgets.
Simon Hedaux started out on the shop floor and quickly progressed to Manager and then straight to Head Office. Becoming Productivity Manager at leading UK retailer Boots, he then became a Workforce Management Consultant before founding ReThink Productivity. In just nine years it has become one of the leading productivity consultancies — helping some of the world’s biggest businesses get ahead.
Jon Weber is a managing director at L.E.K. Consulting, a global strategy consulting firm.
Kayla Hammersmith is the Senior Content Marketing Manager at DialogTech, the world leader in call analytics for marketers. Kayla brings years of data-driven content expertise to the DialogTech team.
Greg Williams is an Accessibility Program Office Executive at Deque Systems, a digital accessibility testing services and solutions provider that helps organizations ensure their websites, mobile sites and apps are accessible to persons with a wide range of disabilities, including vision, hearing and cognitive impairments.
Jack Jania is Vice President of Product Management and Innovation, at CPI Card Group, a payment technology company and leading provider of credit, debit and prepaid solutions.
Shelly Cohen is Head of Business Development, eCommerce at Wix.com, a web development platform that lets anyone create a professional website and manage a dynamic digital presence, and currently supporting over 150 million entrepreneurs and small businesses.
Francesca Pezzoli is Director of Marketing at Glassbox, a digital customer experience solution.
Jarrod Overson is Director of Engineering at Shape Security, a company that protects the world's largest enterprises from all types of fraud against their online applications.
Jarrod Overson’s career has been one underscored by impact and ingenuity. As a software engineer at Napster, Jarrod developed and maintained distributed backend systems that allowed music to reach the masses. From there, he spent time teaching at JavaScriptU and then developing at OneHealthSolutions and RiotGames.
Jarrod’s expertise led him to work as a consultant for Gossamer Solutions, where his experience enabled him to train, speak, and consult for the modern web.
Jarrod’s path at Shape began as a Software Engineer Lead and then as Director of Engineering, where he led development of Shape's Enterprise Defense.
Jarrod is a frequent speaker on modern web threats and cybercrime and has been quoted by Forbes, the Wall Street Journal, CNET among others. He co-authored O’Reilly’s Developing Web Components, created Plato and many other JavaScript analysis and reverse engineering tools, and frequently writes and records topics about reverse engineering and more.
Brad Plothow is Vice President of Corporate Marketing & Communications at Womply, a CRM and marketing software company serving 450,000 small businesses across America.
Vid Sukumar is Director of Partnerships at Signifyd, the world’s largest provider of guaranteed fraud protection. Prior to Signifyd, Vid led enterprise customer experience programs within Medallia's Financial Services vertical and business transformation programs at some of the world’s largest financial institutions in Ernst & Young's (EY) Risk Advisory practice.
Dov Lerner is a cyber intelligence researcher at Sixgill, a cyber threat intelligence company, where he focuses on malware sold on the dark web. He served for five years in the military as an intelligence officer, and subsequently worked as a malware analyst. He holds the CISSP and CISM certifications and an MA in Security Studies from Tel Aviv University.
Sherene Hilal is the Chief Product Officer at Bluecore, the personalization solution of choice for the world's fastest growing retailers. Hilal most recently served as Bluecore’s SVP of Product Marketing & Business Operations.
Hilal joined Bluecore in 2018 from Oracle Data Cloud. Now, as Chief Product Officer, she is leading Bluecore’s transformation from product suite to shopper-first platform. Hilal is building Bluecore's performance-driven approach to DTC retail growth directly into the platform by putting first-party shopper and product data at the core.
Previously, Sherene was the vice president of product marketing at Curalate, a content intelligence platform that makes images shoppable. Prior to Curalate, she served as the senior director of outbound product management for BlueKai (and later Oracle, following the company’s acquisition), where she defined and developed the “Data as a Service” category. Sherene holds a Master’s Degree in Applied Math and Systems from Columbia University and a B.S. in Applied Math from Cornell University.
Jake Olcott is vice president of BitSight, a cyber risk management solutions provider.
Joe Rohrlich is Chief Revenue Officer of Bazaarvoice, the provider of product reviews and user-generated content (UGC) solutions.
Shobhit Shukla is Co-founder and Chief Revenue Officer of Near, the world's largest source of intelligence on people and places, processing data from over 1.6 billion users.
Shobhit currently runs their global business, where he is responsible for executing Near’s vision to become the most accurate and privacy-safe source of intelligence on human mobility.
Prior to Near, Shobhit was the Head of Business Development at InMobi, driving publisher partnerships and alliances across Asia Pacific. He spent a year in Beijing setting up their China operations and scaling that to become their second largest region by revenue within 12 months. He has also worked with Qualcomm Ventures and Morgan Stanley, which gave him a strong foundation in the investment sector.
Shobhit holds an MBA from the Indian Institute of Management and is advising multiple early stage startups across categories such as consumer products, renewables, education and SaaS on their growth strategy. Shobhit believes in work + life and spends his free time cooking, driving or learning to be curious from his one-year-old son.
Mark Banfield is Chief Revenue Officer of LogicMonitor, the leading provider of cloud-based IT infrastructure monitoring.
Mark is a seasoned leader with a history of developing international go-to-market strategies for high-growth businesses. He comes to LogicMonitor from Autotask (acquired Vista in 2014 and merged with Datto in 2017) where he was most recently Senior Vice President and General Manager, International. In his previous role, Mark was responsible for establishing and operating all international offices and grew Autotask’s international business to around 50% of total company’s revenue. Prior to Autotask, Mark held various sales management roles at Innopath and SmartTrust. Mark is a graduate of Kingston University, with a Master’s degree from University College London and further education at London Business School. In his free time, Mark enjoys spending time with his family.
John Landsman is the Manager of Research Analytics at SparkPost,the world's largest email deliverability engine.
He oversees competitive analysis and reporting for clients. With 30+ years of experience in all aspects of CRM development, deployment and application, John merged his technical and data know-how with his intimate knowledge of retail marketing, having served Macy's corporate for 12 years. He comes to SparkPost through the acquisition of eDataSource in October 2019, where he was director of strategy and analysis for five years. His earlier years in CRM and email marketing were spent at corporations including eBay Enterprise Marketing Solutions, Analytics Group and Harte-Hanks CRM Analytics. Between 2005-2014, John was on the Marketing Faculty of Bentley University (Waltham, MA). He holds a B.A. from Miami University (Ohio) and an M.B.A. from The Amos Tuck School at Dartmouth College.
Debbi Dougherty is vice president of B2B Marketing at Rakuten Viber, one of the world’s largest messaging apps with 1B+ users.
Spencer Price is CEO and Co-Founder of Halla, an AI company focused on personalized recommendations for online grocers and the only software company that dynamically profiles human taste to help people make better food decisions.
A Los Angeles native, Spencer Price co-founded Halla while studying business at USC. Originally expecting the project to be a “side-hustle” to his studies and internship with will.i.am’s recording studio, he chose to leave both when Halla took off. Spencer is the organization’s principal dealmaker, responsible for relationships with grocery retailers, data providers and investors.
Chris Wraight is Director of Industry Marketing at Akamai Technologies, a globally distributed intelligent edge platform.
Brad Konkle is Director of Integrated Solutions at STANLEY Security, the second largest electronic security company and one of the largest system integrators in the United States. STANLEY Security is a part of Stanley Black & Decker.
Paul Winsor is General Manager of Retail at DataRobot, an automated machine learning platform.
Steve Winterfeld is the Senior Director of Security Strategy at Akamai Technologies, a globally distributed intelligent edge platform.
Before joining Akamai, he spent over 10 years building security programs to protect companies and their customers as Director of Incident Response and Threat Intelligence at Charles Schwab, Director of Cybersecurity for Nordstrom and CISO for Nordstrom bank and supporting national defense efforts at Northrop Grumman/TASC. Now he is focused on being the voice of the customer for Akamai’s security vision and helping CISOs solve their most pressing issues.
Mario Ciabarra is founder and CEO of Quantum Metric, a digital intelligence platform that enables modern enterprises to quickly deliver exceptional online experiences.
In 2015, Mario founded Quantum Metric to help enterprises understand where they can improve their digital customer experience. Previously founding and exiting an APM startup which solved where enterprise applications can be improved, Mario saw the natural next step was to solve where the entire digital journey could improve.
Assaf Feldman is CTO and co-founder of Riskified, an e-commerce revenue protection and fraud prevention solution.
Zachary Jarvinen is the Head of Technology Strategy of AI and Analytics at OpenText, an enterprise information management solutions provider.
Prior to OpenText, Zachary ran product marketing at a data analytics startup that reached #87 on the Inc 5000 and was a part of the Obama Presidential Campaign Digital Team in 2008. Zachary holds an MBA/MSc from The Anderson School of Management from the University of California, Los Angeles and the London School of Economics and Political Science.
Kris Tait is Managing Director at Croud, a global digital marketing agency powered by the best talent, custom-built tech and the world's first crowd-sourced network of digital experts.
Luke Taylor is Chief Operating Officer and Founder of TrafficGuard, a company that provides game-changing digital ad fraud protection. With years of experience in managing and growing various digital marketing, internet and mobile technology companies, Luke has a track record of successfully developing and deploying ROI-driven strategies.
Joe Scioscia is Vice President of Sales at VAI, a leading mid-market ERP software developer renowned for its flexible solutions that offer tremendous value and automate critical business functions for the distribution, manufacturing, specialty retail and service sectors.
Mike Potter is the co-founder and CEO of Rewind, the leading cloud data backup provider. Rewind is trusted by over 20,000 businesses to protect their data on platforms such as BigCommerce, Klaviyo, Mailchimp, Shopify and QuickBooks. A veteran entrepreneur, Mike has over 25 years of experience building solutions for the software, cloud and data analytics space, including tenures at Adobe and Mozilla. He earned his MBA from the University of Ottawa and his B.Eng in Mechanical Engineering from McMaster University. Mike currently resides in Ottawa, Canada.
Brett Patrontasch is CEO and co-founder of Shyft, the mobile-first workforce management solution empowering hourly workers to trade shifts, manage their schedules, and communicate with their teams. Brett is passionate about improving the lives of hourly workers and leading teams to develop high-quality product design and best-in-class user experiences. He has a deep background in hourly workforce optimization and engagement. Under Brett’s leadership, Shyft raised 6.5 million in a Series A funding round led by Ignition Partners and Madrona Venture Group. Shyft has also received the Gold Honor in Seattle Business Magazine’s 2018 Tech Impact Awards.
Massimo Canonico is Director of Solutions Engineering at Docebo, the learning platform that is changing the way people learn with artificial intelligence (AI).
Brandon Spear is the president of MSTS, a global B2B payments and credit solutions provider. Brandon leads MSTS with expertise in managing large, diverse global teams. His strength is discerning and focusing on the most important challenges facing an organization at a particular point in time and unifying all stakeholders behind accomplishing a set of specific goals. Brandon has a unique ability to connect across all levels of an organization and motivate staff with diverse skill sets while ensuring common alignment and great results.
Michelle Tempesta is head of marketing at Paytronix Systems, Inc., developer of the most advanced digital guest experience platform.
Matt Walker is program manager of micro-fulfillment at Dematic, an intralogistics innovator powering the future of commerce.
Doug Kimball is VP of Global Solution Strategy at Stibo Systems, a business data management solutions provider.
Jonathan Cherki is the CEO and founder of ContentSquare, an experience optimization platform for online and mobile businesses that uniquely captures visitor behavior insights to measure user experience, increase engagement and improve conversion rates. ContentSquare empowers brands to measure content performance, understand visitor intentions and explain consumer decisions when they do or do not purchase.
Amber Trendell is Global Marketing Director at Oracle Retail, an integrated suite of Cloud services that combines reliability, security, cost savings, seamless interoperability, and embedded machine learning and AI.
Oracle Retail marketing is a dedicated team of professionals focused on driving growth, cultivating best practices, and building relationships across the retail ecosystem. Amber leads the global campaigns team which is responsible for content and digital strategy, demand generation and analytics.
Dr. Anil Kaul is the co-founder and CEO of Absolutdata, a company specializing in big data analytics, marketing analytics and customer analytics.
Anil has over 22 years of experience in advanced analytics, market research, and management consulting. He is very passionate about analytics and leveraging technology to improve business decision-making. Prior to founding Absolutdata, Anil worked at McKinsey & Co. and Personify. He is also on the board of Edutopia, an innovative start-up in the language learning space. Anil holds a Ph.D. and a Master of Marketing degree, both from Cornell University.
Nicole Horn is Digital Marketing Manager at Inzata Analytics, the first full-service data analytics platform powered by artificial intelligence for revolutionary integrating, exploring, and analysis of any kind of data from any source, on a massive scale.
Nicole graduated from the University of South Florida in 2016 with a bachelors in business management. Her experience in the marketing field includes multiple years of social media management, paid search and promotion strategy, process improvement, website design, and lead generation for a wide variety of companies and industries. In May of 2018, Nicole joined Inzata as the team’s Digital Marketing Manager. In this role, Nicole oversees and guides all digital marketing operations, specifically with lead generation, company branding, and expanding the initial interest of potential customers.
Jeremy Smith is Managing Partner and Head of Retail Practice at 4C Associates, a multiple award-winning European procurement consultancy.
Jeremy has more than 20 years management consultancy experience working with CFOs, Commercial Directors and Procurement Directors to deliver transformation and margin improvement. Since joining 4C in 2011 he has worked across a wide range of industries including Retail, Private Equity, Consumer Products, Manufacturing and the Public Sector. His projects have covered operating model re-design, process transformation, capability development, margin enhancement, cost reduction and operational improvement.
Marcio Saito, Chief Technology Officer of Opengear, a provider of network resilience solutions used by some of the world’s largest retail brands.
Robert Rothschild is Vice President and Global Head of Marketing at Smartly.io, a social advertising automation platform.
Tammy Moyer is a senior product manager at Cleo, a supply chain ecosystem integration software. Tammy is responsible for leading the strategic direction for a line of B2B integration products. She ensures alignment between the needs of the market, customers, and Cleo. Tammy has more than 20 years of experience in the software industry, including positions as a network engineer, software engineer, test engineer, and product portfolio manager. Tammy holds an information sciences degree from Penn State University, where she focused on integration and enterprise architecture.
Ido Bornstein-HaCohen is CEO of the customer service software company Conversocial.
Lesley Rohrbaugh is Director of Market Research at the Consumer Technology Association, the trade association representing the $398 billion U.S. consumer technology industry, which supports more than 15 million U.S. jobs.
Mike Brinker is a principal at Deloitte Consulting LLP and global leader for Deloitte Digital. In his 23 years at Deloitte, he has delivered solutions to clients in a variety of industries and applications, which has given him a balanced perspective across the complex technology landscape. He has served dozens of clients in the retail, hospitality, technology, media, and financial services sectors. While with Deloitte, he also led a full-service digital agency, an eCommerce practice, an international technology practice, and has overseen several major acquisitions. For more about the untethered workforce, visit Deloitte's research on the future of work.
Jim Brill is Corporate Marketing Manager of Ground and Return Services portfolios at UPS, a global leader in logistics, offering a broad range of solutions including transporting packages and freight, facilitating international trade, and deploying advanced technology to more efficiently manage the world of business.
Tim Keyes is the Chief Operating Officer at StarStar Mobile, a marketing and telecommunications platform that allows companies to extend their visual identity and deliver captive engagements across offline and online channels, initiated through a mobile device. StarStar Mobile provides companies access to real-time customer engagement data within a secure environment and is the only platform fully integrated and maintained by major U.S. mobile networks (i.e. Verizon, T-Mobile, Sprint and AT&T).
David Chen is co-founder and director of engineering at Orbbec 3D Technology International, Inc., a manufacturer of 3D cameras.
Scott Kolman is the CMO at Cresta, where he oversees the overall positioning, promotion, and branding of Cresta’s real-time intelligence platform for the contact center. Scott has an extensive background in corporate marketing and promotion of SaaS and enterprise software, and is a recognized professional with expertise in cloud contact center, customer experience, and customer service. Prior to joining Cresta, Scott held leadership positions at Five9, Genesys, Synchronoss Technologies, SpeechCycle, Amdocs, Lucent Technologies and Octel Communications. Scott is deeply involved in the contact center industry, and has previously spoken at various conferences including CCW, ICMI, and Aragon Transform.
Alex O'Byrne is the co-founder and director of We Make Websites, a Shopify web design, development, integration and optimization agency.
Justin Choi is the founder and CEO of Nativo, which empowers brands and publishers through its advanced platform for content. Justin is a serial entrepreneur who has also founded multiple fast-growing businesses across a variety of industries, and has been awarded multiple patents for the technologies he’s developed.
Alicia DiStefano is VP Head of Industry, Retail & Restaurant at GroundTruth, a global location platform that sees 2 out of 3 smartphone users in the U.S. and more than 30 billion physical visits annually across 21 countries.
Romney Evans is the Co-Founder and Chief Product and Marketing Officer at True Fit, a data-driven personalization platform for footwear and apparel retailers that decodes personal style, fit, and size for every consumer, every shoe, and every piece of clothing.
Leslie McNamara is Chief Marketing Officer and Head of Workforce Development for Citi Retail Services, one of North America’s largest providers of private label and co-brand credit cards for retailers.
Named to this role in August 2018, Leslie’s role focuses on organically growing the business through Partner, Cobrand and Digital Marketing. Supporting these key growth areas and also reporting to her are Research and Insights, Strategic Communications and Workforce Development. Most recent Leslie served as Head of Business and Market Development for Citi Retail Services, from April 2016 until August 2018. The Business and Market Development group — which Leslie was instrumental in founding — was a new unit Leslie encompassing all market-facing activities for Citi Retail Services. Her responsibilities in that role included Business Development, Research and Insights, Strategic Communications, and Workforce Development. Before assuming this role, she was Citi Retail Services’ Managing Director for Partnership Management, a position she accepted in August 2011. In that role, she provided strategic direction and leadership for Citi’s retail partner private label and co-brand credit card programs. She also headed the company’s field sales and merchant services organizations, which provide day-to-day sales and processing support for the business’ partners’ retail locations.
Leslie is a winner of Citi’s Senior Excellence in Leadership Award and is active in the bank’s women’s leadership initiatives, including keynotes at Citi’s Women Leadership retreats. She serves as a Board Trustee on the Thomas Jefferson University Enterprise Board’s Inclusion, Community Engagement, and Diversity Subcommittee. She is also recognized leader in the payments industry, being a 3x honoree of PaymentSource’s Most Influential Women in Payments.
Leslie joined Citi in 2002, holding positions of increasing responsibility in Partner Management, Marketing and Customer Engagement. Her financial services experience is rooted in consumer lending, business development and marketing, with a concentration in cards and payment products. Her former employers include CoreStates Financial Corp, Mellon Bank, Qwest Interactive, and Proctor & Gamble.
Cristopher Kuehl is Vice President of Analytics and Client Insights at Sitel Group, an innovative, end-to-end solution to managing and enhancing the customer experience.
As the VP of Analytics and Client Insights, Cris leads a team of data experts responsible for the development and execution of data-driven campaigns to improve the customer journey.
Leveraging deep contact center data, Cris’s team gets under the hood of customer experience (CX) programs to better understand client challenges, successes and areas for growth opportunity. Servicing clients around the world and in multiple industries, Cris’s 12+ years of CX experience in workforce management and analytics has equipped him with the skills and industry know-how to take unstructured data and transform it into digestible and actionable campaigns to improve business results.
Guy Marion is the GM of Chargebee Retention. Chargebee Retention allows businesses to focus on keeping the customers they already have at a time when both businesses and consumers are being forced to evaluate everything in their portfolios and make difficult decisions.
Genevieve Chamard is Partnership Strategy Leader, Digital Retail & Manufacturing at Capgemini, a global leader in consulting, technology services and digital transformation.
Genevieve Chamard is a strategy consultant with over 11 years of experience in retail store innovation. At Capgemini, she leads the Smart Digital Store offering and creates remarkable shopping experiences to help retailers achieve their future store vision. As part of this offering, Genevieve is an expert on conversational interfaces, closely following the evolving trends and assisting clients with developing voice assistant pilots to book appointments or receive personalized recommendations while in-store.
KC Fox is Senior Vice President of Technology Services at Radial, a leading omnichannel eCommerce company with a focus on fraud prevention for some of the world’s top retail brands.
Oz Etzioni is CEO of Clinch, an AI-powered omnichannel personalization technology platform.
Kelli Harrison is VP of Global Account Management at Sitel Group, a business process outsourcing solutions provider.
She joined Sitel Group in February 2000 and previously served in operations, customer experience, and project management roles, where she led functional responsibility for business execution and process improvement. Kelli has over 25 years of experience in BPO.
She holds a degree from the University of Minnesota, is PMO certified and holds business certification in communications and business development. Currently, Kelli lives in Tampa, Florida after spending 4 years with Sitel Group in Europe.
Liz Armbruester is SVP of Global Compliance Operations at Avalara, automated tax compliance software.
Rajashree R. is the Global Head of Retail Strategic Initiatives, Products and Innovation at Tata Consultancy Services, a consultancy services company that combines tech expertise and business intelligence to catalyze change and deliver results.
She has spent over 20 years engaging with leading retailers in driving their transformation and innovation programs. In the recent years, she has largely been instrumental in helping retailers adopt a Digital First Model. In her current role, she incubated TCS Optumera™, an AI-based Merchandising suite, TCS Optuscai™, an AI-powered cognitive Supply Chain suite, and TCS Omnistore™, the Industry’s first microservices based Unified Commerce Platform. In addition, she leads the Retail Innovation Lab, which researches and experiments with new technology innovations in retail like AR/VR, Robotics, Image Recognition, Gaming, IoT, etc. Her current area of interest is to infuse Artificial Intelligence across the retail value chain helping retailers innovate to stay ahead and unlock exponential value.
Jonathan Bean is CMO of Sinch, a cloud communications platform and global leader in messaging, voice and video.
Ericka Podesta McCoy is CMO of Resonate, a consumer intelligence platform that helps build strong relationships between people and brands and agencies.
Richard B. Lyons is Executive Vice President at Capgemini’s Digital Customer Experience Practice.
Rich founded Lyons Consulting Group (LYONSCG) in 2003 and it was acquired by Capgemini in 2017. Prior to founding LYONSCG, Rich served as Vice President of Sales for divine, Inc. in Chicago. He served in that same role as part of marchFIRST and Whittman-Hart. Rich graduated Summa Cum Laude with a BSEE from the University of Michigan and holds an M.B.A. from J.L. Kellogg Graduate School of Management at Northwestern University.
Rob McGovern is CEO of PreciseTarget, a data company that profiles the Retail Buying Taste of every US consumer.
Jordie van Rijn is an independent email and eCRM marketing consultant. Entrepreneur Magazine titled him “One of 50 Online Marketing Influencers to Watch”. Brands like Unilever and KLM turn to him for advice. He is the founder of an international platform for Email and Marketing Automation Software selection. Next to helping companies improve their marketing results, he is often asked as a trainer and keynote speaker. His practical and enthusiastic approach is contagious and will have you sending better emails the next day.
Eric V. Holtzclaw is Chief Strategist of PossibleNOW, a provider of consumer regulatory compliance and consent solutions. He’s a researcher, writer, serial entrepreneur and challenger-of-conventional wisdom. Check out his book with Wiley Publishing on consumer behavior – Laddering: Unlocking the Potential of Consumer Behavior. Eric helps strategically guide companies with the implementation of enterprise-wide consent and preference management solutions.
Peter Paine is Head of Strategic Retail Partnerships, Americas at Cover Genius, one of the fastest growing insurtechs globally. In his role, Peter is responsible for leading and executing partnerships for some of the biggest retail brands in Americas while delivering best-in-class user experience. Cover Genius has received dozens of awards within insurance and tech circles for its patent-pending platform and global capability that ensures user-centricity throughout the entire customer journey, an approach that has led to global partnerships with Booking.com (NASDAQ:BKNG), among others. Before Cover Genius, Peter was leading the product warranty and financial services team at eBay U.S. Prior to that, Peter spent 5-years at Walmart.com as the Head of Product Care Plan business. Peter has an MBA from Penn State and BA from Indiana University.
Jason Grunberg is SVP of Marketing at CM Group, a family of global marketing technology brands founded in 2017 with the collection of three industry-leading email marketing platforms: Campaign Monitor, Delivra and Emma. Since then, our family of brands has grown with the addition of Liveclicker and Sailthru in 2018.
Roberto Marzo is Head of Business Strategy and Demand Generation at MessageBird, a cloud communications platform that connects enterprises to their global customers.
Yan Krupnik is the director of business development at Retalon, an award-winning provider of advanced retail predictive analytics and AI solutions for supply chain, planning, merchandising, inventory management, and pricing optimization, with a transformational approach to the retail industry.
Tara Kelly is the founder, president and CEO of SPLICE Software, which offers a cloud-based solution that specializes in using big data and artificial intelligence, through the scalability of cloud storage and secure API connections, to create messages that drive customer engagement and the desired call to action.
A serial innovator, published author and founder, president and CEO of SPLICE Software, Tara Kelly (@tktechnow) is passionate about technology’s potential to change lives for the better. She has consistently channeled that belief into developing technologies that enhance operations, enable better service delivery, and improve the customer experience. This has led to the creation of three customer experience companies and turning an innovative idea into a patented, proprietary technology (US Patent Number 9348812) that harnesses data streams to create personalized, automated messages. The technology solution was included in Gartner’s “Cool Vendors in Insurance, 2016” report and Forrester’s “IoT and Analytics Startups Can Turn Insurers into the ‘Good Guys’” brief.
Kelly – an open source activist and recognized user experience designer – served as a board member for the International Board for Voice User Interface Design, the Canadian Cloud Council, Technology Alberta and is a member of the Entrepreneurs Organization. Kelly’s expertise combined with tenacity, understanding of market trends, and strong communication skills has allowed her to create dynamic solutions and successful teams; not only in her businesses, but also as a community leader on volunteer boards including Food for the Sol, EO Water Walk, and Special Olympics Ontario. Kelly shares these experiences – and her goal of creating a healthy, humane work environment – in the recently published book, Our Journey To Corporate Sanity: Transformational Stories from the Frontiers of 21stCentury Leadership.
Ryan Webber is Vice President of Enterprise Mobility at SOTI, a proven leader at creating innovative solutions that reduce the cost and complexity of business-critical mobility and the IoT.
At SOTI, Webber oversees global mobility strategies for Fortune 100 companies looking to harness the power of mobility to transform their operations. Ryan leverages his unique expertise with more than 15 years of experience working in the mobile space, to help SOTI customers across a variety of sectors including retail, healthcare and field services. Prior to joining SOTI, Ryan held different roles at KORE Telematics and TELUS Business Solutions. Ryan holds a B.A. from McMaster University (Canada) and a MA from Griffith University (Australia).
Jay Hakami is CEO of Sky I.T. Group, a technology solution provider that helps businesses maximize their IT investments.
Gregg Shupe is the Digital Experience Thought Leader at Progress, a global software company whose mission is to simplify and enable the development, management and deployment of business applications on premises, in any Cloud, on any platform and on any mobile device.
Gregg Shupe has nearly 20 years of professional marketing experience across a broad range of industries including enterprise IT, consumer electronics and telecommunications. While focused on delivering digital experience strategies, Shupe has a proven track record of helping companies and business partners digitally transform their organizations into the modern era.
Mehdi Daoudi is the CEO of Catchpoint, a provider of digital experience intelligence.
Krystal Taing is a Listings Management Product Specialist at Rio SEO, the leader in automated local and mobile search software for enterprises.
Chad Ruff is Chief Technology Officer at Swiftpage, the provider of leading cloud-enabled CRM and marketing automation platform Act!
Chad is a graduate of Georgia Tech with a degree in electrical engineering and a minor in computer engineering. Chad also has an MBA with a minor in Marketing from Georgia State University.
Sanjeev Sularia is CEO of Intelligence Node, a retail analytics and AI price optimization company that offers the world’s largest retail product index. Prior to founding Intelligence Node, Sanjeev was the CFO for Exclusively.in, a fast-growing high-end fashion e-commerce site acquired by Snapdeal, and CFO for Shersingh.com, a private label e-commerce company acquired by Myntra. Sanjeev is a graduate of London Business School and a Forbes Technology Council member.
Niki Hall is CMO of Selligent Marketing Cloud, overseeing its global go-to-market strategy. Over the course of her 20+ year marketing career, Hall has specialized in global growth and operational efficiencies for some of tech’s largest companies, including Cisco Systems, Polycom, and Five9, where as the VP of Marketing she successfully positioned the company as a digital enterprise cloud leader. Her primary focus currently is driving demand generation; managing product, client, partner and field marketing and communications; and spearheading Selligent’s global brand initiatives. When she is not working, Hall can be found at SoulCycle or spending time with her family, mostly at soccer games, baseball games or dance conventions.
Redickaa Subrammanian is co-founder and CEO at Resulticks, a global real-time conversation marketing solution provider helping brands and marketers bridge the gap between customer experience and expectations.
Scott Morris is VP of Integrated Marketing at Zendesk, a customer support ticket system and sales CRM software company.
Kenna Hilburn is chief operating officer at Liveclicker, a real-time email personalization marketing company.
Jon Dore is SVP and Founding Partner at Reach3 Insights, a purpose-driven insights consultancy accelerated by modern technologies, immersive experiences, intelligent analytics and game-changing deliverables.
Nessa Felleson is Sr. Marketing Strategist at Yes Marketing, a cross-channel marketing solution and services provider.
Sharon Tunstall is a Consultant at Connect the Dots, a leadership solutions consulting company.
Keri Rhodes is Marketing Director at etailz, Inc., the ultimate online growth platform for brands interested in rapidly scaling business growth on the Amazon, Walmart, eBay marketplaces and beyond. etailz empowers brands to achieve their e-commerce marketplace goals with its marketplace growth ecosystem that includes its proprietary technology, mutually beneficial partnerships and tailored retail strategies and services.
Yana Yelina is a Technology Writer at Oxagile, a provider of software engineering and IT consulting services. Her articles have been featured on KDNuggets, ITProPortal, Jaxenter, Singularity Hub, and Datafloq, to name a few. Yana is passionate about the untapped potential of technology and explores the perks it can bring businesses of every stripe. You can reach Yana at yana.yelina@oxagile.com or connect via LinkedIn or Twitter.
John Livesay, author of Better Selling Through Storytelling, is a highly sought-after keynote storytelling speaker and Forbes columnist. During his talks, he shares the life-changing lessons he’s learned from his award-winning sales career at Conde Nast to help people become revenue rockstars by forming emotional connections with clients through stories. Livesay is the host of “The Successful Pitch” podcast, which is heard in over 60 countries.
Laura Russell is the Director of Strategy at Adlucent, a performance advertising and analytics agency for large brands and retailers, where she works closely with clients to tackle their business and marketing challenges, advising on how to best leverage data, audiences, and media tactics to drive measurable results. She has over a decade of experience in ad tech, advertising solution development and digital marketing strategy across various industries. She is passionate about creative problem-solving and excels at proactive planning, guiding Adlucent through innovative new solutions and inspiring her team to be “better every day.”
Bobby Marhamat is the CEO of Raydiant Screen Signage, a digital signage provider that helps businesses turn their TVs into interactive signs that drive sales, improve the in-store experience, and reinforce brand messaging. Prior to joining Raydiant, Bobby served as the COO of Revel Systems where he worked on the front lines with over 25,000 brick and mortar retailers. Bobby has held leadership positions including CEO, CRO, and VP of Sales at companies such as Highfive, Limos.com, EVO2, Verizon Wireless, LookSmart, ServerPlex Networks, and Sprint/Nextel. When Bobby's not spending his time thinking about the future of brick and mortar retail, you can find him traveling, reading, or tending to his vegetable garden.
Olivier Schott is the co-founder and CMO of Scalefast, a digital commerce platform.
Kevin Brown is the vice president of strategic partnerships and marketing at Wirecard, a company that employs innovative financial technologies to build complete digital ecosystems and end-to-end solutions throughout the payments value chain.
Hassan Archer is COO of Buy It Installed, an e-commerce company gives consumers the option to add professional installation at the time of purchase of a whole range of products (such as consumer electronics, smart home devices, computer hardware, lighting, etc.) by simply pressing the Buy It Installed button on the retailers website.
Ralf Gladis is the co-founder and CEO of Computop, Inc., a global payment service provider.
Lindsey Tod is a product marketing manager at Viral Launch, a provider of Amazon seller tools.
Anand Janefalkar is founder and CEO of UJET, a real-time customer communications provider that makes it simple for any company to provide intuitive, modern-day support.
As Founder and CEO of UJET, Anand Janefalkar is focused on leading UJET into its next stage of growth by providing the tools and technology businesses need to create an immersive, engaging, and one-of-a-kind customer experience. Prior to UJET, Janefalkar held key roles at both Motorola and Jawbone, as well as serving as a technical advisor for various startups in the Bay Area. Janefalkar holds a Bachelor of Engineering in Electronics from Mumbai University and a Master of Science in Telecommunications from Southern Methodist University.
Ting-Fang Yen is the Director of Research for DataVisor, a leading fraud detection and prevention company.
Marianne Slamich is Head of Marketing at Pointr, the leading location platform for “smart indoors.”
Gal Rimon is founder and CEO of Centrical, an employee engagement and performance management solution.
Gal founded Centrical (previously GamEffective) in 2013, with the vision of helping companies empower their employees' performance, making them the center of business success. Prior to that he was CEO of Gilon-Synergy Business Insight, a national leader in Business Intelligence. In 2010, Gilon-Synergy was acquired for $20 million by Ness Technologies (NASDAQ:NSTC) and Gal went on to serve as Senior VP at Ness, and was member of its executive management. Prior to that he was VP customer relations and operations at Deloitte Consulting. He also worked at EDS and Bashan. He holds a MBA degree in Marketing and Information Technologies from the Tel Aviv University.
John Shin is the Managing Director at RSI Security and has 18 years of leadership, management and Information Technology experience. He is a Certified Information Systems Security Professional, CISM, and Project Management Professional (PMP).
Howard Calderon is the Chief Executive Officer of IVM, Inc., an automated supply distribution company that empowers people to create, innovate and do what they love by providing instant access to essential tools. IVM offers "smart" vending and locker solutions for internal distribution of products to employees.
Niv Elad is the VP Engineering of Revuze, the tech startup changing how organizations consume Customer Experience insights.
Raj Nijjer is vice president of Brand Marketing for Yotpo, a leading eCommerce marketing platform based in New York. Yotpo’s solutions for reviews, user-generated content (UGC), loyalty, and referrals help brands accelerate growth by enabling advocacy and maximizing customer lifetime value. Prior to joining Yotpo, Raj spent over three years at Yext in multiple leadership roles through its IPO in 2017. Raj also spent over nine years at Godaddy in leadership roles launching innovative products with over nine patents issued and leading to a buyout, inclusive of an eventual IPO.
Raj received his Bachelors of Science degree in International Management and his MBA from the W.P. Carey School of Business at Arizona State University. In his free time, Raj is an avid angel investor and advisor to startups and founders.
Suman Mahalanabis is Director of Product Management, Digital Software & Solutions Group at Tata Consultancy Services, an IT services, consulting and business solutions organisation that has been partnering with the world’s largest businesses in their transformation journeys for the last 50 years.
Brian Cardarella has 20 years experience in the software engineering industry. Prior to founding DockYard in 2010, he held roles with the Democratic National Committee, Zendesk, and Rakuten. Today, DockYard helps companies digitally transform their operations with custom software, mobile, and web app development consulting.
Sara Rossio is chief product officer for PowerReviews, a company that enables connected commerce by amplifying user-generated content and consumer feedback to improve the customer experience.
Matt Moore is Product Marketing Manager at Impact, the global leader in Partnership Automation and catalyst for the new Partnership Economy. Impact accelerates enterprise growth by automating the full partnership lifecycle, including: discovery, recruitment, contracting, engagement, fraud protection, optimization and payment processing for enterprise partnerships.
Sav Khetan is VP of Product at Tealium, the company that first pioneered customer data orchestration.
Julie Scharff is Vice President of Consumer Products at Visa Inc., responsible for leading EMV contactless initiatives for the US. Julie has 19 years of experience in the payments industry, many of which have been focused on petroleum and restaurant merchant card acceptance.
Prior to joining Visa in 2007, Julie worked domestically and abroad at MBNA, a credit card issuer which was acquired by Bank of America. A native of Kentucky, she now lives in the suburbs of Philadelphia with her husband and two children.
Julie holds a Bachelor of Arts in History from Georgetown University.
Kanaiya Vasani is EVP of Products and Corporate Development at Infoblox. Infoblox leads the way to Next Level Networking with its Secure Cloud-Managed Network Services with 8,000 customers worldwide including 350 of the Fortune 500.
Tom Buiocchi is the executive director, president and CEO of ServiceChannel, the leader in facility management software and contractor sourcing.
Michele Szabocsik is the vice president of marketing at BlueConic, a customer data platform that liberates your data so you can activate your most valuable marketing asset — your first-party customer data.
Stan Garber is Vice President at Scout RFP, a Workday company. As vice president, Stan sets the marketing and growth strategy. He previously was a co-founder in ONOSYS which was acquired by livingsocial in 2012. At ONOSYS, he led the business development and financial functions. Prior to this, he went to Case Western Reserve University where he studied Finance and Management. Outside of work, you can find Stan cooking, running, and traveling, plus being thankful he didn’t become an investment banker.
Jason Finkelstein is chief marketing officer at Gladly, a customer service platform helping the world's most loved brands deliver loyalty through radically personal customer service. Jason is a five-time CMO with experience at high-growth startups, private and public SaaS businesses including AdRoll, Traitify (acquired by Paradox), AVG Technologies (acquired by Avast) and Location Labs (acquired by AVG). He is also a co-founder of Numa and serves as a GTM advisor for several B2B SaaS businesses. For more details on Gladly’s offerings, visit www.glady.com.
Matthias Woggon is the CEO and Co-Founder of eyefactive and creator of its AppSuite Touchscreen CMS. Under Woggon’s tenure, the eyefactive team has advanced what has been successfully established for smartphones and tablets to large-scale professional touchscreens with the world's first specialized interactive digital signage app platform, a whole new eco-system with customizable touchscreen apps, intuitive content management software and an extensive online app marketplace. Learn more about this new solution offered by the award-winning eyefactive, servicing global brands such as Hyatt, Ernst & Young, 3M, Nestle, McDonald’s and BMW, by visiting https://www.multitouch-appstore.com.
Wayne Haubner is Chief Technology Officer at Escher, the global leader transforming postal operators and couriers.
Wayne is a pioneering technology executive and change agent who has a track record for driving enduring results through leadership, agility and continuous innovation. Wayne has a proven track record of building world-class customer-centric engineering organizations by fostering a culture of data-driven continuous improvement and collaboration.
Sue Dale is Vice President, Global Strategic Consulting at Revionics, a provider of SaaS-based pricing, promotion, markdown and space solutions.
Kerri Driscoll is VP of Marketing Strategy, Merkle at Merkle, a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices.
Ashlee Benge is a senior threat researcher at ZeroFOX, the innovator of social media & digital security, protecting modern organizations from dynamic security, brand and physical risks across social, mobile, web and collaboration platforms.
Jamil Ahmed is Director and engineer at data transfer giant Solace.
Prof. Steven Van Belleghem is an expert in customer focus in the digital world. He’s is an award-winning author, and his book Customers The Day After Tomorrow is out now. Follow him on Twitter @StevenVBe, subscribe to his videos at www.youtube.com/stevenvanbelleghem or visit www.stevenvanbelleghem.com
Joe Schultz serves as the vice president of sales at Harbor Retail, which helps retailers and brands activate Harmonic Retail™ along the path to purchase.
In the first phase of his professional life, he spent 22 years learning and growing at Target Corp. During his tenure, he surrounded himself with inspiring mentors who taught him how to adapt quickly to the retail industry. Through his many leadership roles in stores, store operations, merchandising, and marketing, he learned to think nimbly, seek out new knowledge when approaching challenges, and be a champion for continuous improvement.
Joe has led stores with annual sales of more than $500 million and has led innovative marketing and merchandising efforts across new formats. A few years ago, Joe made the leap into the industrial design and build world and was lucky enough to connect with the innovative, multitalented team at Harbor Retail.
Tommy Barnes is the president of project44, a supply chain visibility platform.
Bryan Forbes is Vice President, Strategic Planning at IN Connected Marketing, a retail marketing and advertising agency.
As an agency strategic planning lead with two Effie wins and nearly twenty years of experience in brand, digital, and shopper strategy he’s built and managed strategy teams that understand the need for better integration to make sense of and unravel digital and traditional channels. If you’ve used a Dell computer, enjoyed a Budweiser product, shopped for groceries at Safeway, noshed on Frito-Lay chips or wondered “What’s in Your Wallet”, he’s been able to connect with you. Bryan lives just outside Chicago in La Grange, IL with his wife and his 6-year old budding soccer star.
Michael Zolot is the Director of Sales for Retail & Hospitality for Brother International Corporation and has been with the organization for over 11 years. Michael’s team regularly work with retailers and partners across the country to integrate Brother’s solutions into retailers’ stores, warehouses, and corporate facilities.
Katharina Borgenstierna is the business unit director of commerce at Valtech, a global digital agency focused on business transformation.
Jeff Sakasegawa is a Trust & Safety Architect at Sift, the leader in Digital Trust & Safety, empowering companies of all sizes to unlock revenue without risk.
Ajay Rane is VP of Business Development at SIGFOX, the initiator of the 0G network and the world’s leading IoT (Internet of Things) service provider.
Brian Barry is President of F. Curtis Barry & Company, specialty consultants in product fulfillment for e-commerce, catalog, retail companies and wholesale distribution.
Dr. Scott Clarke, Vice President, Consumer Product Industry Lead at Publicis Sapient, works with Fortune 500 companies across the retail and consumer products industries to help them understand and respond to the opportunities and threats posed by digital disruption, helping transform companies into digital businesses.
Scott is a leading consultant, speaker, and author in the areas of customer experience management, business analytics, digital transformation, and marketing, sales and service effectiveness. He brings over 25 years of international, cross-industry consulting experience, helping organizations grow and innovate by understanding the ramifications of sociological and technological change and how this affects relationships with their customers and creates opportunity for competitive advantage. He has worked extensively on issues of customer experience strategy and design, competitive positioning, new business models, product and service innovation, operational and cost improvement, and enterprise transformation.
Before joining Publicis Sapient, Scott led global consulting practices for a number of leading professional service organizations including PwC, IBM, Capgemini, Gartner, and most recently Cognizant Technology Solutions, where he served as Chief Digital Officer and Global Consulting Leader for their Retail, Consumer Goods, Travel and Hospitality Industries. He prides himself on being able to work with clients across many environments to optimize business value from emerging technologies.
Michael Taylor is President of Daymon Worldwide, a leading private brand consultant.
Juliana Pereira is vice president of marketing at Flow Commerce, an e-commerce solution for cross-border retailing.
With 15 years experience in marketing and e-commerce, Juliana joined the Flow team after serving as Vice President of Marketing at Smartling. Previously Juliana worked across a variety of verticals and industries, from non-profits and publishing to tech and fashion, including management positions and key contributing roles at Ralph Lauren, The Met Store online (at The Metropolitan Museum of Art), Ziff Davis, and eMusic.
Nick Drabicky is the vice president of client strategy at PMG, a digital marketing agency.
Stan Coignard serves as S4M’s Americas CEO and has been an executive board member since 2012.
As Americas CEO, Stan oversees S4M’s operations in the US, Canadian and LATAM markets. With more than 12 years of experience and entrepreneurship in the digital and mobile ecosystem, he is recognized as a top influencer in the field.
His career highlights include Managing Director at Isobar for the Mobile Media activity where he helped multinational brands such as Kellogg’s, Adidas, Coca-Cola, and L’Oréal define their strategies.
In 2018, Stan launched S4M Speakeasy, a unique think tank bringing together shopper marketing thought leaders to experience free-flowing discussions on current industry challenges.
Morgan Van Baren is Global VP of Product Management & Delivery at Mood Media, the world’s leading in-store media solutions company dedicated to elevating the Customer Experience. He is passionate about building and developing new products and technologies and bringing them to market. For more than 15 years, Morgan has been conducting business around the world and has become an internationally recognized subject matter expert in the digital place-based communications industry.
Jim Barnes is CEO of global software and consulting firm enVista.
Jim is a leading expert in unified commerce and supply chain management who has spent the last 25 years deploying supply chain and enterprise solutions to help unify commerce and improve profitability for Fortune 500 brands and retail companies. His expertise includes all areas within the extended supply chain, including unified commerce, global supply chain network design, strategic facility design, international and domestic transportation management, labor management, organizational change management and supporting supply chain and execution technologies.
In 2014, Barnes recognized a critical need for nearly all omni-channel retailers - the ability to more rapidly and cost-effectively deploy unified commerce solutions to optimize the customer experience and engagement. Barnes was immediately moved to build from the ground up and launch a full suite of omni-channel solutions on a single platform and integration framework. Today, enVista’s unified commerce platform is recognized by leading analyst firms and currently being used by today’s top retailers to rapidly enhance customer engagement and unify commerce operations.
Jim has worked with companies such as Sephora, Delta, CVS Pharmacy, Lush, Wal-mart.com, PepsiCo, PetSmart, GNC, Tory Burch and more. Jim is a recognized industry thought leader and contributor to Forbes.
Rob Ristagno is the founder and CEO of Sterling Woods Group, a consulting firm working with companies to increase sales and sustain growth over time using data science and digital technology.
He focuses on combining data science with sales and marketing strategies to use old data to find new ways to grow clients' businesses. Many of Sterling Woods Group's clients are B2B software companies.
David Wilkinson is president and general manager for retail at NCR Corp., a leader in banking and commerce solutions, powering incredible experiences that make life easier.
James Marland is Global Vice President of the SAP Centre of Excellence for Spend Management.
Liz Emery is Director of Mobile App Strategy at Tinuiti, a digital performance marketing services provider.
Jeffrey Lentz is President & CEO of Elevated Franchise Marketing, which provides consulting and marketing services to franchisees, franchisors, and franchise suppliers. A franchise marketing executive, consultant, and business owner with 20 years of experience across retail, quick-service restaurant, fintech and automotive industries, he has held marketing leadership roles across five franchise organizations with a focus on franchise development, consumer, b2b, product, field, CRM, and local store marketing. During his 10 years at national retailer Batteries Plus Bulbs, he led franchise development marketing efforts over a period of rapid growth that saw the company open 250 retail stores in 5 years while also managing marketing vendor programs. He has made multiple appearances on national TV show Fox & Friends and is a contributor to industry trade publications and media outlets. He holds a B.A. Degree in Communications and Marketing from Marquette University. Connect with him on LinkedIn.
Alex Soncini serves as the North American GM of VTEX, the leading global commerce platform that unifies customer experience into one comprehensive enterprise solution. Alexandre brings over 20 years of experience in the digital commerce industry and a passion and appreciation for the accelerated transformation of brands and retailers. As a founding employee, he has successfully propelled the company’s expansion and dominance in Latin America, currently serving over 2,500 online stores in 30 countries. Alexandre is now leading the company's strategic North American expansion. For more information visit: https://vtex.com/us-en/, or follow on Twitter @vtextruecloud.
Rose Tsou is Head of eCommerce and International at Verizon Media, a strategic digital solutions provider.
Khaled Naim is co-founder and CEO of Onfleet, the fastest-growing provider of last-mile delivery management software.
Based in the Charlotte office of Fox Rothschild LLP, Catherine B. Mitchell is a member of the firm’s Real Estate Group. She frequently assists lenders in real estate financing and counsels developers and investors in the acquisition, disposition and leasing of commercial properties. She can be reached at 704.384.2675 or catherinemitchell@foxrothschild.com.
Chris Hogue is vice president of Strategy & Products at LiveArea, a full-service global customer experience and commerce agency for B2C and B2B brands.
Chris has more than 20 years of experience launching innovative digital solutions and services. He works closely with B2B brands on expanding their capabilities in new ways. Before joining LiveArea, Chris was head of strategic initiatives at Isobar where he led the development of a new data platform, optimizing campaigns and user experiences and combining behavioral and emotional data.
Steve Long is Regional CTO, Technology Strategy at AppDynamics, an application performance monitoring solution that uses machine learning and artificial intelligence (AI) to provide real-time visibility and insight into IT environments.
Kelsey Robinson is a partner at McKinsey & Company. She partners with industry leading, consumer-facing companies to drive top-line growth through ideation and implementation of strategies, including customer analytics and insights, e-commerce and omnichannel, digital marketing and customer acquisition, CRM personalization, category strategy, and store productivity.
Polly Wong is the President of Belardi Wong, a leading direct marketing agency based in San Francisco.
Andrew Duguay is chief economist at Prevedere, a cloud-based business intelligence solutions provider that delivers forecast accuracy by harnessing the predictive power of global economic data.
Jay Stotz is co-founder and CTO at Springboard Retail, a cloud POS and Retail Management platform that empowers modern retailers to harness data and grow profitably.
Andrew Mulvenna is Managing Director, Americas & EMEA Sales at Competera, a retail price optimization company.
After 8 years as co-founder & building Brightpearl, Andrew spent 3 years investing in AI startups as a VC, before returning to his operational roots to build a high growth AI startup Competera. Andrew has a BSc in Artificial Intelligence.
Dave Bruno is director of retail market insights at Aptos, a global retail solutions provider to more than 1K retail brands.
Author of “The Equation of Persuasion” and founder of the Academy of Persuasion e-learning series, Juliet Huck has blazed a trail in the uncharted territory of Persuasive Communications for 25 years. She has been retained by some of the nation’s most prestigious organizations, corporations and law firms and has assisted in moving billion-dollar projects forward, securing billions of dollars in decisions through her proven process. From the Enron Litigation to a billion-dollar Exxon project, she has been involved in the strategic development and visual communications for some of the corporate world’s largest projects to date as well as the nation’s top high profile and high-dollar exposure litigation.
Edward Segal is crisis management expert, consultant, and former CEO of two trade associations. He’s the author of the forthcoming book, Crisis Ahead — 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies (Nicholas Brealey).
Steve Hornyak is chief commercial officer at Fabric, a formerly CommonSense Robotics, is a logistics platform that makes on-demand fulfillment possible, profitable, and sustainable for retailers while powering every retailer's unique offering.
Tracy Thie, Principal, Co-Founder of Powerplay Retail, is an entrepreneur and expert in business management, go-to-market strategies and logistics. Prior to founding Powerplay Retail he worked for Pioneer Electronics and Samsung focusing on the Best Buy and Target retail sales relationships.
Woody Levin is Founder and CEO of Extend, a leading extended warranty provider.
J. Bennett is vice president of operations and corporate development at Signifyd, the world’s largest provider of guaranteed fraud protection.
Debjani Deb is the CEO and co-founder of ZineOne, which provides the #1 AI-powered personalization platform. She leads the execution of ZineOne’s vision and is responsible for the overall company performance. Previously, she was the co-founder of EmPower which was sold to Genpact (NYSE G) and the Worldwide CSO at GCI, a WPP company. She has also worked at Booz Allen Hamilton, ONI systems, Mayan Networks, and AT&T Bell Labs. Ms. Deb has an MBA from MIT and an MS from Stanford University.
Erika Phelan is Client Strategy Director at Merkle, a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices.
Nicola Smith is CEO at REBEL & REASON. REBEL & REASON partners with companies and organizations in every vertical to use creative problem solving and curiosity to develop engaging and authentic brands, marketing campaigns, and corporate cultures that are ready to face and change the future.
Andy Taylor is Director of Research at Tinuiti, an integrated digital marketing solutions provider.
Brad Paterson is the CEO of Splitit, a global payments company that’s reimagining the shopping experience with interest-free installment payments to help businesses grow and improve affordability and flexibility for shoppers.
Steve Osburn is a managing director at Kurt Salmon, part of Accenture Strategy. His work has been focused on the strategy and implementation of state of the art facility solutions for a wide variety of manufacturing, retail, direct to consumer and wholesale clients.
Garin Hobbs is director of deal strategy at Iterable, the growth marketing company behind brands such as SeatGeek, DoorDash and Ipsy.
Suzin Wold is SVP of Marketing at Bazaarvoice, the leader in ratings and reviews.
Founder and President of UpstartWorks, an eCommerce consultation service, Rohan Thambrahalli has made it his goal to develop a culture that embodies the builder who delivers best-in-class value to customers and partners. UpstartWorks is Rohan’s greatest personal and professional achievement, it was his vision from the beginning to start a company that could provide vendors the reach, technology, scale, and capabilities to compete with the best brands in the world.
Johannes Panzer is Head of Industry Solutions, Ecommerce at Descartes, the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses.
Joe Thull is Head of Radaro's North American operations. Radaro specializes in last mile delivery.
Deepak Gupta is the CTO and co-founder of LoginRadius, a rapidly-expanding Customer Identity Management provider. He's dedicated to innovating LoginRadius' platform, and loves fooseball and winning poker games! Connect with him on LinkedIn or Twitter.
Monica Ho is chief marketing officer at SOCi, the leading social media marketing and reputation management platform for multi-location businesses.
Duncan Licence is the vice president, global product for MetaPack Group, the leading provider of e-commerce delivery management technology to enterprise retailers and brands.
Greg leads a team of strategic account directors and in-house leaders at Randstad US. He has a proven track record of establishing solid go-to-market strategies, setting and communicating vision and goals, and executing and delivering outstanding results in terms of growth and profitability. He is responsible for strategic commercial sales, client delivery and account management for many of Randstad's largest, most complex clients. Under Greg’s leadership, Randstad has significantly improved its strategic client delivery and fulfillment in many client staffing programs.
Mark Lewis is the CEO of Netalico Commerce, a specialized e-commerce development and design firm for Magento, Shopify, and BigCommerce e-commerce development.
Scott T. Reese is a passionate leader, a “what’s next” enthusiast, and an arbiter of progress — with the detail-oriented, get-it-done attitude needed to make sure those big ideas are actually accomplished. Scott is currently serving as chief technology officer at Harbor Retail, where he helps bring Harmonic Retail™ to life with intuitive Self-Healing Technology™.
He spent the first 10 years of his career learning how to be an effective, inspiring leader in the United States Marine Corps. Then, he spent the past two decades collaborating to make a difference as an expert in corporate process and an effective consultant in the field of technology.
Karl Swensen is Associate Partner, Consumer Products, Retail & Logistics at Infosys Consulting, a business and technology consultancy.
Mark Spencer is Senior Vice President, Commercial Operations at Jane, a curated online fashion marketplace.
A seasoned senior executive, Mark Spencer has more than 20 years of commercial business development experience, including over a decade of working with and advising eCommerce platforms. Mark specializes in online marketplaces with specific emphasis on growth, commercial operations, and international expansion. Previously, Mark held leadership roles across Europe and North America at organizations such as HomeAway (Expedia) and Tripping.com and, more recently, was a founding executive for an online marketplace for HGTVs The Property Brothers in the US and Canada. Mark frequently advises marketplaces across North America and EMEA. Outside of the office, Mark is an avid traveler, loves anything sports-related, and enjoys spending time outdoors with his wife and the family dog.
Steve Maul is the Chief Revenue Officer for LocatorX. LocatorX technology enables brands and consumers to access an item’s current location and audit trail from its origin, protecting against theft, counterfeiting, and product diversion while increasing consumer engagement with manufacturers.
Melissa Gonzalez is the founder of The Lionesque Group, an award winning firm of experiential retail strategists and pop-up architects™ as well as a Principal and Shareholder in global architecture firm MG2, and author of The Pop-Up Paradigm: Building Human Connections in a Digital Age.
Vanessa Ruminski is Vice President of Partnerships for SupplyKick, a fully integrated digital retailer for brands selling on Amazon. Vanessa has a unique background with more than 10 years of senior experience in merchandising in brick-and-mortar and e-commerce retail for The Bon-Ton Stores. Now in her role at SupplyKick, Vanessa works with the hundreds of brands the company partners with, including Blue Rhino, Splenda, ciao! baby and Johnson Hardware.
Erik Rosenstrauch is the founder, President and CEO of FUEL Partnerships, a retail marketing agency.
Erik is a proven industry leader with over three decades of experience in consumer products and retail marketing. Erik learned the art of marketing by leading some of the world’s largest retail consumer brands in TostitosÒ, CraftsmanÒ and RufflesÒ. For the past seven years, FUEL Partnerships has driven CPG Brands growth at the largest retailers such as Walmart, Target, Walgreens, Sam’s Club and more. For more information about FUEL Partnerships, visit www.fuelpartnerships.com.
Vincenza Caruso-Valente is the General Manager of Sterling’s Staffing, Retail, and Franchise group, holding P&L accountability of the business lines. She previously held SVP roles leading teams that supported Sterling’s largest clients in Staffing, Retail, Gig, and Tech. Vincenza also played integral roles in Sterling’s M&A growth strategy. Her teams are dedicated to consulting clients on building best-in-class programs, optimizing the candidate experience, managing scale in growth eras, reducing time-to-hire, and driving profitability. Vincenza’s team efforts have driven a 98% client retention rate.
Prior to Sterling, Vincenza spent over 11 years in leadership roles in sales, business development, and finance at Dun & Bradstreet, AT&T, and EDS. Vincenza holds a BA degree in Economics and Italian from Rutgers University
Anson Shiong is CEO of Sand Studio, the developer of mobile device management (MDM) solution for Android devices, AirDroid Business. AirDroid Business empowers businesses to be in complete control of their Android devices across multiple locations, enabling administrators to manage, monitor and perform maintenance on remote devices.
Stuart Dale is VP of Sales and Services, North America at Yieldify, a customer journey optimization platform that brings personalization to the full customer journey.
Emily Lane is a product evangelist at Retail Zipline, working with customers and prospects to drive store execution and engagement through better communication. Prior to Zipline, Emily spent 10 years managing store communication at major retail brands like Gap and Old Navy.
Amit Mathradas is president and COO of Avalara, an automated tax compliance software solution.
Terrence Fox is Director of Strategy at iAdvize, the only conversational platform dedicated to building genuine relationships at scale.
As a semi-professional endurance athlete, I thrive in challenging environments and live to push boundaries. To say this attitude spills over into my work would be an understatement. My time as a trusted consultant for worldwide Hospitality Executives at TripAdvisor and marketing innovator for global Enterprises at HubSpot created a fascination with brand saliency and consumer perception.
2020 has tasked retail brands with differentiating through unique experiences, and I’m excited to run this race with you.
Ben DiScipio is co-founder and chief strategy officer of equity crowdfunding portal Fundopolis.
Henry Michaelson is Co-Founder, President and CTO of Halla, a taste intelligence company that enables retailers to predict the personal preferences of their shoppers, all in real time.
While studying computer science at UC Berkeley, Henry co-founded Halla. He is responsible for constantly improving Halla's machine learning algorithm and for internal leadership, especially with respect to technology. Henry's previous projects include machine learning based classification of supernovae in the UC Berkeley Astrophysics department, a speaking role in the Warner Brothers blockbuster comedy Project X, a three year stint as lead guitarist for Joe Banks, and a patented algorithm that has distributed over $7M in awards to mobile gamers.
Jonathan Crane is Chief Commercial Officer at IPsoft, a conversational computing company.
Matt Rose is Global Director of Application Security Strategy at Checkmarx, a software security platform.
Virgil Wong is global practice head, vice president, digital experience/creative at HGS Digital, an award-winning agency for digital customer experiences, data and analytics, intelligent automation, and cloud services. HGS serves over 6M retail customers worldwide and three of the world's largest retailers – and was rated by NelsonHall as the #1 provider of CX improvement services for retail and CPG. To learn more, please visit:
www.hgsdigital.com/industries/retail
Lisa Kalscheur is chief marketing officer at Kibo, a cloud commerce solutions provider.
Vikram Khandpur is chief product officer of Sinch, a cloud communications platform and global leader in messaging, voice and video.
Chris Costello is senior director of marketing research for Kenshoo, a global leader in marketing technology. Kenshoo is the leading technology platform for brands looking to plan, activate and amplify effective marketing across the most-engaging digital channels and generates over $350 billion in annualized revenue for the world’s top brands. Chris can be reached at chris.costello@kenshoo.com.
Ross Shelleman is CEO of Target Data, a full-service marketing agency that helps brands harness data to drive growth.
Daniel Binder is a partner at Columbus Consulting focused on Merchandising and Supply Chain strategy; he has +35 years of global retail experience. Daniel was formerly President of DFS, a Luxury Travel Retailer across 16 countries and division of LVMH, based in Hong Kong. Daniel led significant Supply Chain re-engineering and systemic innovations coming out of 9/11, SARS, and the 2008/2009 financial crisis.
Ryan Culver is Vice President of Operations & Logistics for SupplyKick, a strategic marketplace partner, specialized in building brands, growing sales, and moving products on Amazon. Ryan is a forward-thinking and accomplished leader, with extensive experience in strategic planning, end-to-end supply chain solutions and contract negotiations/procurement. Before joining the SupplyKick team, Ryan served as Supply Chain Director for FULLBEAUTY Brands.
Jenna Eastman is head of customer success for North America at Beekeeper, a secure, mobile-first operational communications platform for frontline teams. By providing real-time unified communications, Beekeeper keeps everyone at the company aligned across shifts, departments, languages, and locations. Prior to Beekeeper, Jenna was a senior business consultant at IBM and a client development associate at Boston Private.
Matt Reid is CMO of EZ Texting, the #1 SMS marketing software, setting the standard for business texting platforms.
Aaron Branson is the vice president of Netsurion, a company that provides enterprise-strength managed network security, SIEM solutions, and compliance support monitored 24/7/365 for merchants.
Aaron writes frequently on the topic of cybersecurity and networking convergence for merchant businesses such as retail, restaurant and hospitality. At Netsurion, Aaron helps ensure SD-WAN and SOC-as-a-Service solutions best meet the needs of the market in terms of delivering network security, agility, resilience and compliance.
Tom Treanor is chief marketing officer at Treasure Data, an enterprise customer data platform.
Kayla Matthews writes about AI, the cloud and retail technology. You can also find her work on The Week, WIRED, Digital Trends, MarketingDive and Contently, or check out her personal tech blog.
Tara Bartley is Senior Manager, Global Industry Marketing at Akamai Technologies, a globally distributed intelligent edge platform.
Adrian Cohn is a brand and communications strategist with experience conceptualizing and implementing worldwide, omnichannel campaigns. Cohn currently serves as director of brand strategy and communications at Smartling, a language translation technology, and services company powering global companies like Pinterest, IHG, and Vimeo.
Sharon Caffrey is partner and co-chair of the Trial Practice Group at Duane Morris, a law firm with more than 800 attorneys in offices across the United States and internationally.
Toni Thompson is President of Retail Solutions at RR Donnelley, a leading global provider of multichannel solutions for marketing and business communications.
Lise Wilson is Vice President of Retail Strategy and Strategy & Account Director at Miller Zell, Inc., a leading full-service retail experience company.
Stefan Krumnow is Global SVP of Customer Service at Signavio, a collaborative process and decision management platform.
Benjamin Blakely, PhD CISSP CISM, is Director of Information Security at Dwolla, the programmable payments platform.
Previously, he has held positions in the private, public, and education sectors, and built an information security program to support growth of a previous cloud software company through its initial public offering and into the thousands of corporate customers. He earned his PhD and BS degrees in Computer Engineering from Iowa State University, with minors in psychology and political science. He holds the Certified Information Systems Security Professional (CISSP) and Certified Information Security Manager (CISM) certifications, and is the lead inventor on two patents related to encryption key management in cloud infrastructures.
Derek Rickard is Director of Sales at Cimcorp, a leading global supplier of turnkey automation for intralogistics, using advanced robotics, material handling and software technologies.
Emil Alon is the CEO and founder of Resonai, an AR company transforming physical spaces into intelligent digital environments. He’s a serial entrepreneur, chairman and founder of multiple tech companies in the U.S & Israel in the field of AI-based search engines and machine vision. Focused on ground breaking technological innovation that can scale, Emil is developing vision that can potentially reshape next gen SW/HW platforms. He’s based in Tel Aviv, Israel.
Ana Tagvoryan is a Partner at Blank Rome, an Am Law 100 firm with 14 offices and more than 600 attorneys and principals who provide comprehensive legal and advocacy services to clients operating in the United States and around the world.
She has over a decade of experience defending high-stakes, consumer class action claims in and out of the courtroom across the nation.
Laura Stude is co-founder of surefoot, a boutique experimentation and personalization agency helping ecommerce brands and SaaS companies better understand customers and boost revenue through strategic experimentation programs.
Laura gives a damn about helping ecommerce brands grow. She cut her A/B testing teeth as a developer and strategist for clients like Keurig, Adidas and Patagonia before packing her bags to run optimization at Hillary Clinton’s campaign in 2016.
Aimee Irwin serves as VP of Strategy at Experian Marketing Services. Experian is the world’s leading global information services company. Aimee is a skilled strategy and corporate development executive with deep experience in digital marketing and advertising and track record of success in developing and building profitable new digital and mobile businesses at both early stage and public companies.
Aimee led strategic partnerships and strategic initiatives for Nielsen’s Marketing Cloud where she negotiated and managed strategic data and identity management partnerships supporting Nielsen’s data targeting and marketing effectiveness businesses. Aimee also served as SVP of Strategy and Partnerships at Verve Mobile, a leading location-based mobile advertising platform. At Verve, Aimee developed and led Verve’s mobile application business and inventory partnerships with hundreds of media companies. Prior to Verve, Aimee was VP of Strategy and Corporate Development at AOL, where she was responsible for strategic planning, mergers and acquisitions, and strategic partnerships for AOL’s advertising businesses.
Previously, Aimee held executive positions at several successful internet and mobile companies including: Lightningcast, an Internet video advertising company now part of AOL, Leap Wireless, a large U.S. wireless carrier and Backwire, an internet and mobile marketing company acquired by Leap. Aimee started her career in consulting with KPMG and Bain and Company. Aimee has a BS from Georgetown University and an MBA from Kellogg.
Mary Fox is General Manager of BIC North America, a family-owned company listed on the Paris Stock Exchange and a world leader in stationery, lighters, and shavers.
Mary Fox brings more than 25 years of experience in the consumer goods industry, where she’s worked in a range of functions including M&A, e-commerce, merchandising, supply chain, operations and global brand management for companies like L’Oréal and Walmart. She is currently the general manager of BIC North America, where she leads the region’s strategic vision and oversees day-to-day operations.
Kim Hirsch is the Manager of Advisory Services at Fusion Risk Management, overseeing the team that provides subject matter expertise to help customers plan, implement and exercise enterprise business continuity, disaster recovery, crisis management and operational risk programs and associated components. These include program management and governance, business impact analysis, planning, exercise, crisis communications, vendor management, and program improvement and analysis.
Kim has more than eighteen years of experience in business continuity and crisis management at Fortune 100 companies. Earlier in her career she gained extensive experience as a vendor manager, giving her a unique insight into vendor issues related to continuity. She is professionally certified as a Master Business Continuity Professional (MBCP), Member of the Business Continuity Institute (MBCI), a Business Continuity Management Systems Auditor and ISO22301 Lead Auditor.
Timothy P. Seward is the author of the “Ultimate Guide to Amazon Advertising" (Entrepreneur Press®, 2019) and the founder of ROI Revolution, which drives growth for brands, retailers, and ecommerce merchants with its results-driven digital marketing technology and services. With his extensive marketing and retail background, he is a thought leader who has spoken at 70+ industry ecommerce and Amazon events including IRCE & Prosper, is a frequent guest lecturer at North Carolina State University’s College of Management and has contributed to key industry publications including Internet Retailer.
Andrew Furman serves as Senior Vice President of Sales at Outbrain overseeing North America. Outbrain is a digital native advertising company at the center of the feed discovery innovation.
In his current and past roles, Andrew consults brands, agencies, and publishes on how to successfully execute digital content marketing strategies and initiatives. Andrew has over 20 years of advertising sales and sales management experience, which includes over six years at FOX in both NY and Chicago. Andrew graduated from Indiana University School of Business with a BA in Marketing/International Business and received an MBA from Baruch Zicklin School of Business in NY. Andrew resides in Chicago with his wife and twin children and is an avid skier.
Stephan Schambach is the founder and CEO of NewStore, an omnichannel retail platform.
Kate Prohorchik is a Technology Observer at Iflexion, part of Itransition, a trusted global software development company.
She combines business development, marketing and sales backgrounds in the retail IT industry. For the last 8 years, she’s been helping brick-and-mortar as well as digital retailers embrace disruptive technologies and adapt to the new customer-centric reality. Now her expert voice finds its way into her articles on transformative effects of digital innovations in the retail industry.
Lyndsey Lang is the Chief Strategy Officer at Fattmerchant, a subscription-based, integrated payment technology platform. At the company, Lyndsey oversees all business development and partnerships by building long-term relationships with key industry players.
Tyson Stockton is the U.S. Vice President of the Digital Strategies Group at Searchmetrics. Over the past 10-plus years, he has driven success in SEO & Digital marketing in both in-house roles and externally with some of the top online businesses. Over the last 4+ years at Searchmetrics, Stockton has led Fortune 500 companies in utilizing search data to drive SEO and content strategies. Stockton leads the Client Success, SEO & Content Services, Account Management, and Data Services teams at Searchmetrics.
Twitter: @tyson_stockton
Colleen Thorndike is Director of Data Strategy at Valid, a global technology provider that offers a complete portfolio of solutions in Payment, Mobile, Data and Identity Solutions, as well as Digital Marketing and Digital Certification.
Heather Larrabee is Executive Vice President at GoSpotCheck, the software company that’s reimagining how tomorrow’s workforce works, with a mobile app to distribute work to the frontline, and reporting dashboards to help leaders spot and close execution gaps, and make better decisions, faster. Heather is also 4th-generation retailer with expertise in grocery, furniture, and lifestyle, and is a passionate advocate for technology’s role in unleashing the human potential inside companies that nourish people, place and planet. GoSpotCheck is helping 225+ enterprise customers in 70 countries around the world manage their COVID-19 response safely and effectively. solutions@gospotcheck.com
Jake Knowles is a Senior Retail Consultant at IT and business consultancy BJSS.
Danielle Garno is a member of Cozen O’Connor, a full service international law firm.
Chris Hallenbeck is CISO for the Americas at Tanium, a unified endpoint management and security company.
Phil Foster is CEO of Love Energy Savings, the multi-award-winning price comparison experts.
Igor Debatur is CEO and co-founder at Uploadcare, the end-to-end solution to handle file processing and management for modern web.
An entrepreneur with an engineering background who’s passionate about innovations in the cloud, he has built content optimization technology and a team that’s disrupting the market with a massive impact on the developer community.
Interests: SaaS, leadership, distributed teams, metrics, startups, backcountry skiing.
Julie Van Ullen is the US managing director of Rakuten Advertising, one of the world’s leading Internet service companies, empowering individuals and businesses around the world.
Eric Christensen is Chief Payment Officer/Vice President of Product at Digital River, a completely integrated solution for all the back-office functions of ecommerce. Digital River enables businesses to sell across the world with a single connection to the platform of your choice.
Byung Choi is CEO at MarcomCentral, a cloud-based marketing technology company.
Jennifer Polumbo is a Stores and Commerce Solution Manager at Oracle Retail. Jen started working in retail during college and transitioned to retail software after graduation, though one might credit her love of shopping as the earliest start. She has 20+ years of retail expertise in areas such as order management, warehouse management, and point of sale.
Joe Peters is a Baltimore-based freelance writer and an ultimate techie. When he is not working his magic as a marketing consultant, this incurable tech junkie devours the news on the latest gadgets and binge-watches his favorite TV shows. Follow him on @bmorepeters.
Ken Zwiebel is General Manager at PerimeterX, a company that protects the world’s largest and most reputable websites and mobile applications from malicious activities, future-proofing digital businesses from automated bot attacks and client-side stealth attacks.
Zweibel was previously the CEO of PageSeal, a provider of client-side malware protection, acquired by PerimeterX in 2019.
Mzukisi Rusi is Head of Technology Delivery: North America, Entersekt, an innovator of customer-centric fintech solutions. Mzukisi is a seasoned expert in all aspects of information technology projects – from business analysis, solutions architecture, and systems analysis and design, to development, testing, implementation, and production support. He has more than a decade’s experience in the industry, and is highly skilled at managing customer relationships at all levels.
Caitlin Keohane is vice president of strategy and operations at Zendesk, a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. She is focused on driving alignment, operational excellence, and process efficiency as the company continues to scale and grow its customer experience functions globally. Caitlin has been with Zendesk for more than eight years, holding roles as the general manager of Zendesk Chat and most recently, the vice president of sales and customer experience for Zendesk Sell. Prior to Zendesk, Caitlin held various roles across sales, account management, renewals, and customer success at Marketo and ServiceSource. She has an abundance of institutional knowledge and a passion for developing scalable approaches to support customers as they move through their journeys with Zendesk.
Eyal Hayardeny is co-founder and CEO of Reblaze, a cloud-based, fully managed security platform.
James Bathgate is VP of Implementations at Searchspring, the search and merchandising platform that ecommerce teams rely on to skyrocket conversion rates and revenue without sacrificing the shopping experience.
Richard Jones is the chief marketing officer at Cheetah Digital, a cross-channel customer engagement solution provider for the modern marketer. He oversees a global team that is responsible for all aspects of the brand, demand generation, digital marketing, corporate communications, and sales development. With more than 20 years of marketing, sales and strategy experience, Jones was previously the CEO of Wayin, a global leader in zero-party data collection and activation. There, he helped many of the world’s leading brands such as Daily Mail Group, NHL, Bauer Media, Vodafone, Priceline.com, Reckitt Benckiser, Air New Zealand, and Manchester City FC create zero-party data strategies.
Alex Ciarniello is the written content manager at Echosec Systems, a leader in online information discovery and data gathering. As an experienced technical writer and OSINT researcher, Alex supports the organization by developing a variety of public and internal content, including blogs, case studies, shareholder updates, press releases, ads, website copy, and marketing materials.
Jill Canetta is Experian’s Chief Data Officer of Marketing Services. Experian is the world’s leading global information services company.
Avi Avital is VP of Customer Success at Anodot. Anodot applies AI to deliver autonomous analytics in real-time, across all data types, at enterprise scale.
Avi has managed the technology and business operations of global organizations for more than a decade. As VP Customer Success, he leverages his experience building large-scale analytics and AI systems at PayPal and DHL, to lead Anodot's global CS team. Avi’s unique strategic and creative approach, coupled with his experience and passion for making a difference, help him deliver high value to customers, employees and businesses.
Joseph Ansanelli is CEO of Gladly, a customer service platform built for all channels, from voice to messaging.
Rob Taylor is co-founder and CEO of Convey, an active delivery management software for intelligent issue detection, collaborative case resolution, and supply chain optimization.
Mike Bender is the North America VP of Sales at Akeneo, a global leader in Product Experience Management (PXM) solutions for merchants and brands. Prior to joining Akeneo, Mike served as VP of Sales at eCommerce acceleration platform Yottaa, where he quadrupled the company’s enterprise revenue volume and sales team size in less than two years. He also held senior sales leadership positions at mobile marketing technology company Fiksu, as well as Prospectiv and Autotrader.
Cynthia Sener, MBA, is president, Go-to-Market, of Chatmeter, the only reputation management and brand intelligence company to combine AI-powered deep listening with real-time CX agility. In 2023, Chatmeter released a new consumer survey report that highlights the impact of online reviews. The report looked at consumer behavior and perceptions across four vertical industries: retail, restaurant, healthcare, and financial services.
Rob Zaleski is Head of Brand for ShippingEasy, the easiest online shipping, inventory, and email marketing platform for growing businesses. With ShippingEasy, merchants can access discounted USPS and UPS shipping rates, automate shipping, and get time back to focus on their business.
Valentyn Kropov is VP of Client Success at SoftServe, digital advisors and providers who operate at the cutting edge of technology.
Brent Heslop is a Content Strategist at Contentstack, the leading Content Experience Platform. Prior to Contentstack, he worked for over 15 years as a Senior Web Technologist at TIBCO Software. Brent has authored 15 popular computing books that have been translated into several languages. He has also taught HTML and Web programming at UC Santa Cruz Extension and has held numerous corporate seminars on Web publishing and programming.
Andrey Koptelov is an Innovation Analyst at Itransition, a custom software development company headquartered in Denver. With a profound experience in IT, he writes about new disruptive technologies and innovations in artificial intelligence and machine learning.
Oussama El-Hilali is CTO of Arcserve. For more than 30 years, Arcserve has been a catalyst for IT transformation by redefining how organizations all over the world protect their priceless digital assets.
Johan Bostrom is the co-founder and chief product officer of InRiver, a provider of SaaS product information management (PIM) solutions.
Johan is one of the founders of inRiver and a senior business leader with two decades of experience leading international technology companies. With a strategic mindset and a passion for customer experience, he helped transform inRiver into the powerful and robust product information management platform it is today.
Before inRiver, Johan took the lead in starting new businesses and held leading positions at DDMM, Sema Group, and UDK. He has worked internationally with software development and strategy for eCommerce and content management since the mid-1990’s in North America, and across EMEA. Johan studied data communication, system development, and philosophy at the University of Umeå.
Soumya Das is Chief Operating Officer at Inpixon, an indoor data intelligence company that captures and interprets data from the inside.
Known throughout his career for innovative, product, and strategic marketing coupled with meticulous execution, Soumya Das implemented a complete rebranding of Sysorex to Inpixon within his first six months as CMO. Evolving into a COO role in February 2018, he continues to trailblaze Inpixon Marketing, while also leading the Sales, Program Office, Regions, and Channel Alliance teams to success.
Jeff Cashman is the COO at GreyOrange, a global company that modernizes order fulfillment through Artificial Intelligence-driven software and AI-driven mobile robots built together so they cooperate in deciding on and executing warehouse activities that maximize payoffs and minimize tradeoffs to create the highest yield.
Salil Panikkaveettil is the Co-Founder and CEO of AdNabu. AdNabu helps improve sales in Google Ads for eCommerce companies. If you are running search, shopping or display campaigns in Google Ads, their software will be able to increase your sales. Sign up today for a 14-day free trial. You can connect with Salil on Twitter or Linkedin.
Jay Weinberg is Co-founder and Partner of Ascendant Loyalty Marketing, loyalty marketing experts laser-focused on helping consumer-focused, middle-market companies efficiently and effectively improve customer retention. Jay has been involved in marketing and technology for over 30 years. He designs and manages customer loyalty programs for clients in retail, travel/hospitality, entertainment, and food service. He focuses on analytics, research, and technology, bringing an entrepreneurial spirit gained from over 20 years in business and being a trusted partner.
Krish Iyer is Head of Industry Relations and Strategic Partnerships at ShipStation, a shipping software company.
Tirrell Payton has been working in agile environments since 2006. He is a Scrum Alliance Certified Agile Coach and consultant who serves senior clients in the Retail, Bio/Pharma, and Banking industries. Mr. Payton is a consultant at Nooma Group, where he helps companies realize the value of agility and help them smooth the adoption curve. He is a proud graduate of Northwestern University’s Kellogg School of Management, and lives in beautiful San Diego California.
Jon Siegal is the Senior Vice President of Global Loyalty Sales at Cheetah Digital, a customer engagement solution for marketers. He is focused on helping businesses use digital and social experiences to acquire new customers and grow consumer relationships.
Tom Connard is co-founder and COO of 3D Source, an on demand 3D content and solution provider building high quality 3D products and environments.
Terrence Brown is Associate Director of Grow With Studio. Grow With Studio is a marketing and creative agency specializing in ecommerce and a sub-brand of Volusion, the ecommerce platform for small and medium sized businesses.
Eiko Kawano is Group Experience Director at digital consultancy Publicis Sapient.
Eiko has been creating digital experiences since 1998. She currently leads the Experience Design practice for Publicis Sapient, and is a member of Publicis Sapient’s Retail Experience leadership team. She has an extensive background in Customer Experience strategy, journey mapping, and customer research, and loves working with brands to find meaningful ways to reach people. As the Experience Lead for the Walmart Canada account, Eiko helped to lead the transformation of Walmart’s digital customer experience through a collaborative design practice that kicked off in 2012, launching Walmart’s first responsive website, first online grocery offering, and first mobile shopping app in the years since.
Eiko believes that building empathy for customers, clients, and team members always generates the best results, and that diverse perspectives are key to effective problem-solving. She has a particular interest in the intersection of data and design, and applies a data-driven approach to customer journey modelling, design, and experience optimization.
Katie Boschele is a project manager at Lucidworks. Lucidworks specializes in connected digital experiences that personalize every step of the customer journey.
She is a Charlotte, NC resident, and a search and relevance enthusiast. Previously, she worked for a Fortune 40 ecommerce company where she led them through a digital transformation including replacing their search and navigation engine on multiple sites and platforms. Today, she is one of Lucidworks key ecommerce professionals helping to lead multiple retailers and corporate websites down the same path and into the future with best practices and evolving trends.
Marcella Ballard is a partner in Venable LLP’s Intellectual Property Litigation Practice.
Marci Ballard is a seasoned first-chair Lanham Act and copyright litigator who represents clients before the United States Patent and Trademark Office (USPTO) and the Trademark Trial and Appeal Board (TTAB), and in bench and jury trials. Marci also represents clients in arbitration hearings throughout the United States and in the United Kingdom. Several well-known global brands rely on her sophisticated litigation skills and sage counsel in global trademark matters and brand management functions. She also manages global IP portfolios, and counsels clients on brand protection, trademark, copyright, trade secret, privacy rights, licensing, unfair competition, contracts, and business tort claims.
Heidi Orpilla is the Digital Content Specialist at Star Micronics, a leading supplier of small printers, audio components, high-precision machine tools, and precision parts, where she creates content about Star’s retail POS solutions for social media, the Star Micronics POS Blog, and more.
Star is proud to offer a wide range of solutions for retailers navigating the COVID-19 pandemic, including: the POSShield sneeze guard which is lightweight, portable, and does not require countertop mounting or drilling; tamper-proof labels to securely seal delivery, catering, and to-go food orders; CloudPRNT online ordering technology to help businesses quickly and easily leverage e-commerce; and more. To learn more, please visit the Star COVID-19 Toolbox here.
Pratik Soni is CEO of Omnichain™, an end-to-end blockchain solution for supply chain management.
Pratik Soni is an investor and a global executive with a career spanning the United States, Europe and Southeast Asia. A natural entrepreneur with a track record of founding and scaling business operations, Pratik brings a wealth of experience in supply chain design, implementation, technology and business strategy as CEO of Omnichain™. In the past 15 years he has held leadership positions for startups and Fortune 500 companies including i.am+, Apple, Beats Electronics, 20th Century Fox and Sears Holdings. Pratik also holds board and advisory positions for various startups like Arlians, Venzee and others.
Gordon McKie is Group CEO Cashmaster International, a leading global manufacturer of count-by-weight (CBW) cash management solutions. In his role, McKie leads Cashmaster in the strategic direction and execution of its CBW technology, which is used by leading retailers, convenience stores, banks, fast food chains, and other businesses that handle large volumes of cash notes and coins and coupons/vouchers.
Gina Ashe is the CEO ThirdChannel. ThirdChannel’s retail intelligence platform is used by the world’s leading brands and retailers to know what's happening — or should be happening — on the ground in thousands of stores, and to identify opportunities to improve in-store experience. ThirdChannel’s most recent solution, Retail Safety AuditorTM, simplifies how retailers are now able to track and act on in-store safety-related data gathered in real-time.
Carey Stoker is SVP of Customer Care Services at Radial, the leader in omnichannel commerce technologies and operations.
Josh Horwitz is chief operating officer at Enzoic, a cyber-security and fraud detection solution.
Horwitz is an enterprise software executive and entrepreneur with over 25 years experience. He was the founder of the cloud-based, enterprise customer-marketing platform, Boulder Logic, whose clients included Microsoft, Siemens, Dell, and CSC. Josh grew the company as CEO over 46 consecutive profitable quarters and ultimately lead the company’s exit in 2015. Prior to founding his company, Josh held senior technology and sales positions with both start-ups and Fortune 500 companies, including IBM where he developed marketing programs to help build Lotus Domino to over 40 million users. Josh earned his MBA from Babson’s F.W. Olin Graduate School of Business and his BA from Washington University in St. Louis.
Matthew Pavich is the managing director of global strategic consulting for Revionics, an Aptos company, where he develops data-informed, industry-leading pricing strategies, processes, analytics and organizational fluency to help retailers meet the challenges of today’s increasingly dynamic and competitive landscape.
Eric Samson is the Founder and CEO of Group8a, a New York-based digital marketing and advertising agency. With over a decade of digital marketing experience, Eric is dedicated to helping his clients grow their online presence, increase conversions, and reach their consumers with the right message.
Ishan Anand is the co-founder and CTO of Moovweb, a website infrastructure platform that enables sub-second websites. Ishan has been launching mobile products since the iPhone was released.
Aparna TA is a product manager at ManageEngine, the IT management division of Zoho Corporation. Her role involves regular interaction with customers and prospects to understand how IT is managed in various industries. She studies the impact of IT in digital transformation and how ManageEngine products can evolve to address the dynamically changing business environments. Aparna is an avid reader of non-fiction books and has a special interest in startups, behavior psychology, and business.
Julia Fearn is vice president, customer success at Qubit, a personalization software provider.
Liddy Manson is COO at retail data company PreciseTarget. PreciseTarget is a data science company helping retailers, brands, and wholesalers acquire, engage, or reactivate customers.
Eric Robertson is an early innovator in robotic process automation. Currently, Eric leads Product Marketing Management at Digital.ai (formerly CollabNet VersionOne - XebiaLabs - Arxan), an intelligent value stream management platform, with responsibility for overall product roadmap, vision and GTM strategy. Eric's technical background includes academic research in domain-specific languages, and explainable AI (XAI) for Microsoft and feature-oriented software product lines. Eric is a published author, highly sought after speaker and recognized expert in the area of Value Stream Management. In his spare time, he is avid strategy board game player, collector and history buff.
Mark Ellis is co-founder and CEO of Liftoff, the leader in performance-driven mobile user acquisition. Under Mark’s leadership, Liftoff has become a trusted partner to mobile-first and Fortune 1000 brands alike, recently recognized as the Stevie American Business Awards’ Fastest-Growing Tech Company of the Year in 2019.
Prior to founding Liftoff, Mark was VP of corporate and business development at Ooyala (acquired by Telstra in 2014) and has also held strategic planning and business development roles at Google and the Walt Disney Company. Mark received an MBA from Harvard Business School, a Masters from Cambridge University and his bachelor’s degree in Political Psychology from Princeton University.
Allon Caidar is the CEO and co-founder of TVPage, the Influencer Video Commerce Platform. TVPage enables brands and influencers to sell with rich content on site, driving new traffic and sales from across social media and organic search.
JoAnn Martin is Vice President of Industry Strategies at Blue Yonder. Blue Yonder empowers world-leading companies through a seamless end-to-end commerce experience enabled through AI and ML, providing companies the ability to predict, plan and fulfill demand through a modern, responsive and synchronized supply chain.
Lucie Loubet is a Marketing Director at Automat, a conversational customer engagement platform that helps retailers sell online.
Chris Bruderle is Senior Director, Research & Analytics at IAB. The Interactive Advertising Bureau (IAB) empowers the media and marketing industries to thrive in the digital economy.
Scott Hirsch, CEO of Media Direct, is an internet marketing pioneer widely recognized as an expert in e-commerce and the online marketplace.
Marsha Shapiro is SVP of Operations at 4R Systems Inc. 4R Systems uses science and technology to help retail chains maximize profit from their omnichannel inventory investment.
Marsha Shapiro is responsible for the strategy and design of the 4R Systems Product Suite, Marketing, and Delivery of 4R solutions. She has over 20 years of retail software design and implementation experience managing the entire product lifecycle using an agile framework. Marsha has held executive positions with leading software providers designing and implementing merchandising and marketing applications at retailers and wholesalers such as Ahold, Walmart, Target, Associated Warehouse Group, Family Dollar, and Belk. Marsha’s deep retail knowledge stems from having led process improvement efforts and implementing technology as a certified Six Sigma Black Belt for The Home Depot. Early in Marsha’s career, she was an IT management consultant with Ernst & Young and authored the Pocket Idiot’s Guide to Six Sigma. Marsha received a Bachelor of Science from the University of Virginia with a dual concentration in Information Systems and Marketing.
Mark Whitehead is Global Vice President of SpiderLabs Consulting at Trustwave, a leading cybersecurity and managed security services provider focused on threat detection and response.
Sabrina McPherson is Managing Director, Management Consulting Consumer Products Lead at digital consultancy Publicis Sapient.
Sabrina leads Publicis Sapient’s Consumer Products Management Consulting practice. She has 20 years of experience partnering with CPG executives to drive shareholder value-based transformation. Specifically, Sabrina’s expertise lies in helping enterprises identify and quantify digital value pools in their core business and in new offerings/markets and partner with them to build the capabilities required to capture the value.
Joseph F. Coradino is CEO of PREIT, a publicly traded real estate investment trust that owns and manages innovative properties at the forefront of shaping consumer experiences through the built environment.
Zach Thomann is Executive Vice President and General Manager at PFS. PFS is the operations business unit of PFSweb, Inc., a leading end-to-end e-commerce provider.
With extensive experience in 3PL, end-to-end, and omni-channel commerce solutions, Zach Thomann leads the PFS Operations practice as EVP and GM. He’s held multiple VP and GM roles within our business and continues to innovate our processes and capabilities.
Elizabeth Fogerty is Chief Strategy Officer of shopper marketing agency EDGE.
With 25 years across marketing disciplines, Liz has significant experience leading marketing teams and formatting strategy helping brands from Target to Walmart, Publix to Kroger, Kohl’s to Peapod design and develop shopper marketing campaigns that drive results. Liz is able to share insights on all things voice commerce, specifically concerning some of the biggest questions/trends facing the voice commerce revolution.
Praveksha Maharaj is the Digital Banking Product Manager at Entersekt, focused on mobile authentication and the omni-channel customer experience.
Andrew Park is the vice president of CX strategy and enablement at InMoment, an experience intelligence platform.
Jason Pavona is the general manager for global e-commerce, North America, Worldpay Merchant Solutions, FIS.
Andrew Hoag is the CEO and Founder of Teampay, a distributed spend management platform that gives you total control and visibility over spending.
Marcel Hollerbach is the chief marketing officer for Productsup, a leading data integration company that helps businesses break through digital walls in e-commerce.
Ronn Torossian is CEO and Founder of 5W Public Relations, a top 10 independent, full-service PR agency in the U.S. known for cutting-edge programs that engage with businesses, issues and ideas.
He is a crisis management expert who has more than 20 years of experience working with national and international brands that go through disruptive and unexpected events that threaten to harm the organization or its stakeholders.
Lydia Fayal Hall is the head of growth at Workstream, a one-stop hiring and onboarding solution. For more information on how our automated hiring platform can speed up your time-to-hire, click here.
Kylee Magno is principal digital commerce analyst at Astound Commerce. As part of the Astound Insights team, Kylee Magno is instrumental in overseeing the development of Astound Commerce’s proprietary research.
She has over 20 years of analytical experience in the digital space coupled with an in-depth knowledge of retail merchandising, marketing, consumer buying trends and the love of everything digital.
Kylee possesses a passion for retail and a drive to succeed, and sees the ever changing digital landscape as a challenge she’s always willing to meet head on.
Alasdair Lennox is the Executive Creative Director for brand and retail consultancy FITCH. He is a FITCH mainstay, having been there for 20-plus years, starting his career as a junior environmental designer and working his way up. He even trained under its founder, Rodney Fitch (how many ECDs can say that?). Alasdair is a design junkie, who truly understands with every brand project he works on, that they key is to sell more products and win more fans…. A feat which boils down to design. As in, it’s all about design, from product to storefront to consumer experiences.
Outside of work, Alasdair is heavily involved in charities supporting men with mental illnesses (something he sees as a close tie in with the creative world), and is an avid collector of vintage dive watches (again, he loves functional, aesthetic-pleasing design). Originally from Great Britain and now living in Brooklyn, Alasdair went to school in both the UK and Catalonia. Under his guidance, FITCH has scored major wins at Cannes Lions and the World Retail Awards. He has extensive experience in both strategic and creative assignments for a wide variety of clients, including adidas, Miele, McLaren, Nespresso and Enterprise.
Renata Akers is the Digital Commerce Analyst for Astound Commerce, the world’s most trusted independent digital commerce specialist, empowering success through experience-driven ecosystems that fuse technology, data, design, and storytelling to propel business growth.
She has eight years of analytical experience in the digital commerce space, coupled with 15 years of hands-on retail operations knowledge.
Astound Commerce is a global digital agency focused on developing innovative commerce experiences. We combine experience design, technology development, and marketing strategy to help brands engage with their customers at every stage of the buying cycle.
Pedro Alves is the founder and CEO of Ople.AI, a software startup that provides an Automated Machine Learning platform to empower business users with predictive analytics.
While pursuing his Ph.D. in Computational Biology from Yale University, Alves started his career as a data scientist and gained experience in predicting, analyzing, and visualizing data in the fields of social graphs, genomics, gene networks, cancer metastasis, insurance fraud, soccer strategies, joint injuries, human attraction, spam detection and topic modeling among others. Realizing that he was learning by observing how algorithms learn from processing different models, Alves discovered that data scientists could benefit from AI that mimics this behavior of learning to learn to learn. Therefore, he founded Ople to advance the field of data science and make AI easy, cheap, and ubiquitous.
Alves enjoys tackling new problems and actively participates in the AI community through projects, lectures, panels, mentorship, and advisory boards. He is extremely passionate about all aspects of AI and dreams of seeing it deliver on its promises; driven by Ople.
Sunil Menon oversees global product marketing for Adobe Campaign and Adobe Target - Adobe’s Customer Journey Management and Personalization solutions as part of Adobe’s Digital Experience business. Sunil leads a team of product marketers working closely with cross-functional teams at Adobe to drive GTM strategy, messaging and positioning that helps identify new market opportunities and grow Adobe’s cross channel campaign orchestration and real-time personalization business.
Sunil has over 20 years of experience working in various product management, marketing and general management roles related to digital experience management and other marketing technologies. Sunil joined Adobe from OpenText where he led Product Management and Strategy for Digital Experience. Prior to that he was the WW Head for the Digital Experience Management business at HP Software.
Amit Shachak is an experienced technology and product leader with vast experience and passion for building organizations and great products. He currently serves as head of video for Cloudinary. An experienced leader, Amit has vast development, management and product experience in different technologies and platforms, leading complex projects from idea to production, in start-up companies and in global organizations.
Maria Melo is a senior business advisor at Yahoo Small Business. Maria Melo has been working with new and established e-commerce merchants for over 20 years to help them grow their businesses. Maria has also spent over 14 years working with her family in their brick and mortar retail store and is part owner of her own retail wine shop with her brother and sister.
Bridget spent the past 20 years leading marketing at established and early-stage technology companies. Bridget led Adobe’s commercial marketing through its transition to SaaS and launch of a digital experience platform. Most recently, Bridget led Adobe’s marketing across EMEA. Bridget also held leadership roles at Microsoft across enterprise marketing, partnerships and sales. Bridget got her start in technology at a digital agency, incubating early-stage ventures and helping established brands adopt digital. Bridget holds a BA from Boston College and an MBA from Yale School of Management. Outside of work, Bridget loves spending time with her family and outdoors — running, skiing, hiking, biking and paddling.
Diaz Nesamoney is founder, president and CEO of Jivox, a company that provides a technology platform for data-driven personalized advertising and marketing. He was previously cofounder, president and chief operating officer at Informatica, which he took from a startup to a publicly-traded company in 1999. Before founding Jivox, he founded Celequest and served as its CEO until early 2007, when the company was acquired by Cognos/IBM. Diaz has a master's degree in computer science from the Birla Institute of Technology and Science in India, and he is the holder of seven technology patents.
Hussain Suleman is the Vice President of Sales at Sigfox USA, the world’s leading service provider for Internet of Things (IoT). Hussain has over 15 years of experience in the technology sector, with expertise in IoT, digital transformation and enterprise mobility, with a passion towards driving disruptive technologies into new markets.
Zayd Enam is the co-founder and CEO of Cresta, a technology company that enables sales, care and retention teams to be “experts on day one” with AI-powered live prompts delivered in real time during every customer interaction. You can connect with Zayd on both Twitter and LinkedIn.
Joseph Heller is a small businesses expert and CEO of SuppliedShop.com, a company that makes it easier for small boutique owners around the world to access high-quality, affordable wholesale boutique items, whether to stock their physical store or Instagram shop.
Eric Talley is Commercial Manager of Network Solutions at STANLEY Security.
Amy Burnside is Senior Director of Content Strategy for Merkle Promotion & Loyalty Solutions.
Tyson Cornell is U.S. Private Consulting Leader at PwC, a global network of firms delivering assurance, tax, and consulting services for your business.
Patrick Niersbach is the Senior Vice President of Marketing at Syndigo, a product content management and syndication platform that gives brands and retailers a consistent presence across the retail ecosystem.
Ian Ferguson is VP of Marketing and Strategic Alliance at Lynx Software Technologies.
Ian Ferguson joined Lynx Software Technologies as Vice President Marketing and Strategic Alliances in December 2019. Previously, Ferguson spent over ten years at Arm, where his positions included VP, Ecosystem Development, IoT Services Group; VP of Worldwide Marketing and Strategic Alliances and VP of Segment Marketing. After Arm, Ferguson spent time consulting for companies focused on Machine Learning for Speech Recognition, Retail/warehouse logistics using robots and drones and IIoT software for smart cities.
Jan Bednar is the CEO and founder of ShipMonk, a technology company reimagining third-party shipping logistics. Bednar, a native of the Czech Republic, moved to America to attend Florida Atlantic University, where his entrepreneurial interests piqued enough to start BedaBox, a shipping startup that became the ShipMonk’s predecessor. Bednar lives in Deerfield Beach, Florida.
Teresa Anania is Vice President of Customer Experience at Zendesk, a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships.
Alison Gutterman is the president and CEO of Jelmar, the family-owned cleaning products manufacturer of CLR and Tarn-X products. She began her career at Jelmar in 1993 without a title or a desk, and in 2007 was named its president, bringing the company unprecedented success with her modern approach and leadership techniques.
Yaron Morgenstern has been the Chief Executive Officer at Glassbox Ltd since October 2015.
Yaron served as General Manager of Financial Markets Compliance at NICE Systems. He led both the NICE Trading Floors & NICE Actimize Capital Markets Compliance groups, and was responsible for the execution of the unique Holistic Surveillance vision that combines trade and communication surveillance capabilities. Yaron oversaw product creation, solution delivery, go-to-market planning, and client relationship management activities across NICE compliance solutions. He was responsible for growing market-leading position and ensuring continuous innovation, decision making, and agility to meet the needs of financial firms around the world.
Prior to that, Yaron held the positions of Vice President of Strategic Initiatives & Operations at NICE Systems. Before joining NICE Systems, he served as Director of Corporate Development & Strategy at Amdocs.
Yaron holds a B.S. in Industrial Engineering and MBA from Ben Gurion University in Israel.
Nathan Safran is Vice President, Research for NAPCO Media. Nathan is a former Forrester Research Analyst with deep experience designing custom research solutions that solve client business problems. Nathan works with the subject matter experts across NAPCO’s brands to design research solutions that leverage NAPCO’s engage audiences and provides deep insight. Nathan is a frequent speaker at industry events and his research has been cited in the Wall Street Journal, Reuters, and Fortune Magazine.
Tina Wilson is EVP of Media Analytics & Marketing Effectiveness for Nielsen, a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide.
Mike Farrell is senior director of integrated digital strategy for Sidecar, a performance marketing technology company. The company offers performance marketing excellence to retailers and brands. Sidecar’s advanced technology and proprietary data, combined with years of performance marketing expertise, help its customers unlock the full potential of today’s most powerful search, shopping, social, and marketplace channels.
As a retail marketing strategist, fluent in paid search, shopping ads, affiliates, email, display, and comparison shopping engines, Farrell stays close to the shifting retail landscape and how it’s impacting marketing strategy.
Ada Gil is Product Owner at AnswerRocket, a tech company based out of Atlanta, GA specializing in AI-powered data analytics software for companies belonging to industries like CPG, retail, financial services, and more. Ada is a former marketing manager at Unilever.
Matt Schlicht is the CEO and Co-Founder of Octane AI, the all-in-one buyer persona marketing platform for ecommerce. Octane AI powers engaging quizzes, data collection, and personalized Messenger and SMS automation. Matt is the creator of Chatbots Magazine, the #1 bots and AI publication in the world with over 750,000 readers a year. He is also a TikTok expert with over 800k TikTok followers and the creator of TikTok newsletter The For You Page. Previously, with a focus on digital product design, Matt pioneered one-to-many online live video at Ustream (acquired by IBM), went through YCombinator, and helped grow rapper Lil Wayne from 1 to 30 million fans online.
Jason Murray is co-founder and CEO of Shipium, a supply chain platform for ecommerce companies. Prior to Shipium, he was a 19-year veteran of of Amazon with his last role as VP Retail Systems where he built the supply chain technology that powers Prime and Fulfillment By Amazon.
Chris Wilson is a partner of product innovation and customer service at Pearl. Chris has more than 25 years of experience helping B2C and B2B companies make data actionable by using data technologies and innovative marketing practices. Chris brings a breadth and depth of experience and expertise in leveraging analytics, strategy, database marketing, CRM, and marketing automation.
Matt Giffune is a co-founder at Occupier, a transaction and portfolio management software helping commercial tenants and brokers manage their real estate footprint.
Loni Stark is vice president of strategy and product at Adobe.
Beth VanStory is a Partner and Chief Marketing Officer with Chief Outsiders, the nation’s leading fractional CMO firm focused on mid-size company growth.
As Vice President of Account Planning, Jim is responsible for leveraging VDX.tv’s consumer research and insights to develop holistic digital marketing strategies aimed at guiding clients toward their desired outcomes. Prior to joining VDX.tv (formerly Exponential), Jim worked as a Media Planner with Carat on brands including Reebok, VH1, RadioShack and Motorola. He has also worked at Boston University as an event planner and financial advisor, roles he held while simultaneously earning an M.S in Advertising from the College of Communication. Jim earned his B.A in Journalism from Keene State College, splitting time between undergraduate studies and the United States Marine Corps Reserve.
Adam Witty is the CEO of Advantage, a marketing company that helps busy entrepreneurs, CEOs, and professionals write and publish a book to become the authority in their field.
Shashin Shah is CEO of Pimcore Global Services – A Happiest Minds Company. Pimcore is an open-source platform for product information management (PIM/MDM), digital asset management (DAM), content management system (CMS), and eCommerce. In his over 20 years of experience, both globally and in the US, he has managed large enterprise clients through strategizing, operating, consulting, and carrying out implementations worth USD 100M+ via global delivery models across several industries.
Mike Addonizio is a digital advertising leader with 12+ years of experience in marketing, media, and strategy. Mike currently serves as the VP, Paid Media at Digilant. Previously, he worked in consumer categories such as luxury jewelry and entertainment and for digital marketing companies such as KiteWheel and Resolution Media. Mike has a broad sense of digital advertising and marketing strategy, culminating in success for clients like PopCorners, Living Proof, Firefly Health, Moo, Bahamas Cruise Line, and Tipico. Mike has a successful track record for developing innovative and measurable engagements brands that drive ROI. He is passionate about emerging digital channels like Connected TV (CTV) and Digital Out of Home (DOOH) and what’s next in advertising measurement. Mike has a Bachelor of Science in Marketing and a Master’s in Information Technology from Bentley University.
Jeff Kupietzky is CEO of PowerInbox, the only personalized multichannel messaging platform built exclusively for publishers.
Lauren Kindzierski is the Vice President of CX Marketing at HGS, a business process management organization.
John Kalinoski is the Digital Analytics & Insights practice lead at LiveArea. Since 2004, he has been helping clients grow their businesses by leveraging data to make informed decisions. In addition to driving strategy, John also enjoys the technical side of analytics. He has a passion for designing and developing implementation plans and processes needed to generate actionable data and business insights for his clients.
Anand Chandrasekaran is EVP of Product at cloud contact center provider Five9.
Ashley Fletcher is VP of Marketing at search ad pioneer Adthena.
CTO and Co-Founder of Jscrambler, Pedro Fortuna has extensive experience in academia and as a security researcher. Pedro has co-authored several application security patents. He is an active member of the AppSec community, contributing to OWASP and regularly speaking at events such as OWASP AppSec USA, DEFCON, and BSides SF.
Shankar Narayanan is President & Global Head, Retail, CPG, Travel & Hospitality at Tata Consultancy Services, a global leader in IT services, consulting & business solutions with a large network of innovation & delivery centers.
Chuck Koskovich, is the Chief Operating Officer at TELUS International, a customer experience innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands.
Jessica is the EVP, Head of Commerce at Havas Media Group in North America running the Havas Market team. Her remit is helping brands create better shopping experience for consumers, allowing them to find products easier and buy more seamlessly, whether through direct-to-consumer strategies, via eRetailers or in store experiences. She is knowledgeable in all facets of marketing from traditional media, digital trading, social strategy, emerging tech and data management.
Prior to leading the commerce practice, Jessica launched the Social practice at Havas Media in 2014. Managing the business for six years and driving significant growth during her tenure. Jessica prides herself on a nimble, entrepreneurial approach to staying on top of an ever-changing market.
Her insight covers a vast majority of industries including highly dynamic and regulated brands within Retail, Entertainment, Spirits, Financial Services, Insurance, Pharma, Telecommunications, and Technology.
Sumit Aneja serves as Chief Executive Officer at Voxco, a global leader in omnichannel cloud and on-premise feedback management solutions. Sumit brings strong research and entrepreneurial leadership to Voxco through his experience founding companies and working at IMF and Bank of America. He holds an MBA from Yale University, an MS in Financial Engineering from Claremont Colleges, and a BTech in Electrical Engineering from Punjab Engineering College. Voxco provides global corporations, market research organizations, government & government agencies, and universities with a platform to collect and analyze data anytime and anywhere via online and mobile surveys, over-the-phone interviews, or face-to-face offline surveys. Founded over 45 years ago and with offices around the world, Voxco services more than 450 clients in over 40 countries.
Steven Hong is an entrepreneur and business leader with deep expertise in e-commerce, culture building, and technology. He is the founder and former president of Sylvane, an online retailer and leader in the B2C air treatment category and the founder and president of Discount Bandit, a new kind of online shopping service.
David Ciccarelli is the founder and CEO of Voices.com, the largest marketplace for audio and voice-over products and services in the world with over one million business and voice actor registered users. David is responsible for setting the vision, executing the growth strategy, creating a vibrant culture, and managing the company on a day-to-day basis, and he's frequently published in outlets such as The Globe and Mail, Forbes, and The Wall Street Journal.
Kevin L. Murch is a partner at Perez & Morris LLC in its Columbus, Ohio office and is the chair of its Commercial Litigation Practice Group. As part of his practice, Mr. Murch routinely defends retailers and restaurants in litigation and also advises them on risk management and litigation avoidance.
James Brooke is the Founder and CEO of Amplience.
CEO at Bugsnag
Erika is vice president for global risk services at ACI. She leads a global team of Certified Fraud Prevention Analysts located in six countries, who service thousands of hosted Merchants and Financial Institutions' fraud prevention strategies in a partnership approach.
Nora Guzman is the Vice President of Product Marketing at Extreme Networks, a global networking company that provides critical technology and connectivity to retailers like Kroger and Savers. In her role, she oversees the Product, Competitive, and Content Marketing functions.
Director of Client Development at Catalyst.
Dave Charest is the director of small business success at Constant Contact, which delivers everything small businesses and nonprofits need to build, grow and succeed.
Justin Sharaf is VP, Marketing at Jahia. With a background in analytics and technology, he believes that building a foundation of data and technology helps optimize marketing programs and empowers marketers to be effective. He is a modern marketing leader with a deep background in marketing operations.
Matt Ramerman is president of Sinch for Marketing.
Kevin Grauman is the President and CEO of QLess, a line management system used by retail, education and government industries. He is no stranger to the world of startups, with a proven track record as a successful U.S.-based executive leader and entrepreneur. Kevin has been recognized as one of the “100 Superstars of HR Outsourcing in the USA” by HRO Today Magazine.
Lorraine Hunte is the senior professional of product management at CoreLogic, a leading provider of consumer, financial and property data, analytics and services to business and government.
Melanie Vala is Chief Commercial Officer of Splitit, overseeing global sales and marketing for the company. Vala joined Splitit in January 2020 as VP, Europe, and previously held leadership positions at Prospa, Paypal and Intuit.
Allan Levy is the CEO of Alchemy Worx, a full-service international digital marketing agency focused on audience management and retention strategies for more than 120 brands, such as Universal Music Group, Sirius XM and Disney.
Gabe Larsen is the VP of Growth at Kustomer, a customer service CRM platform for managing high support volume effortlessly.
Mladen Vladic is the Director of Loyalty at FIS, an online information tech company that lifts economies and communities by advancing the way the world pays, banks and invests.
Julius Geis is a branding expert who has created brand strategies for over 40 companies. He is the creator of Identity Built Branding™ (IBB), a new methodology that sees a brand as a responsive organism that exists within the context of its surroundings. Geis is the founder of ‘Āina, which won the 2020 iF Design Award.
As the chief revenue officer at Qubit, Tracey Ryan O’Connor leads all commercial parts of the business, including global sales, marketing and customer teams. O'Connor previously served as Qubit's VP of North America and Global Head of Sales, where she was responsible for managing the U.S. business development team and overseeing Qubit’s strategic accounts in the company's growing fashion, beauty and retail brand portfolio. Prior to joining Qubit, O’Connor held sales and marketing positions at Reflektion, Neustar and Oracle.
Joe Gaska is the CEO of GRAX, a leading SaaS Data Value Platform.
Steve Lett graduated from Indiana University in 1970 and immediately began his 50-year career in Direct Marketing; mainly catalogs.
Steve spent the first 25 years of his career in executive level positions at both consumer and business-to-business companies. The next 25 years have been with Lett Direct, Inc., the company Steve founded in early 1995. Lett Direct, Inc., is a catalog and internet consulting firm specializing in circulation planning, plan execution, analysis and digital marketing (Google Premier Partner).
Steve has served on the Ethics Committee of the Direct Marketing Association (DMA) and on a number of company boards, both public and private. He served on the Board of the ACMA. He has been the subject of two Harvard Business School case studies. He is the author of a book, Strategic Catalog Marketing. Steve is a past Chairman of both the Catalog Council and Business Mail Council of the DMA. He spent a few years teaching Direct Marketing at Indiana University in Bloomington, Indiana.
You can contact Steve at stevelett@lettdirect.com.
Mike Matker is Co-Founder of SiteVibes, a User Generated Content & Social Commerce Platform.
Hedgie Bartol is the Retail Business Development Manager for the retail segment in North America at Axis Communications. By combining intelligent technology and human imagination, Axis Communications offers solutions based on sight, sound and analytics to improve security and optimize business performance. In his role, Bartol works closely with partners and retailers on strategic surveillance installations designed to maximize loss prevention and streamline business operations.
Raviteja “Ravi” Dodda is the CEO and co-founder of MoEngage, a leading insights-led customer engagement platform used by global brands and retailers.
Seb Reeve is the Director of Intelligent Engagement Business Development at Nuance Communications, an American multinational computer software technology corporation.
Andrea Wasserman is the Head of Global Commerce at Verizon Media.
Peter Nebel is VP Strategy and Practice Development at AllCloud, a global professional services company providing organizations with the tools for cloud enablement and transformation.
Carson Krieg is co-founder and director of carrier operations at Convey, a leader in delivery experience management (DEM) solutions.
Dan Brewster is SVP of Marketing at Scalefast, a new generation of global e-commerce solution.
Jason Hofmann is the SVP of Customer Success and Partner Enablement at Digital River, a private company that provides global e-commerce, payments and marketing services.
Chad Jensen is the President of Round Room LLC, which leads and invests in companies serving the wireless industry. With 1,251 TCC and Wireless Zone stores across 40 states, Round Room is the largest Verizon Authorized Retailer in the U.S. Its portfolio of companies share a deep commitment to improving the communities they serve nationwide. Jensen has served as President of Round Room LLC since 2019 and has been recognized as CFO of the Year twice by the Indianapolis Business Journal.
Matt Goebel is a multi-unit franchisee and the founder and CEO of Woven, an all-in-one workplace management tool for multi-unit franchising founded to keep franchise operators focused on growing their businesses.
Rich Goode is the managing director, ESG, for Alvarez & Marshal, a leading global professional services firm that provides advisory, business performance improvement and turnaround management services.
RJ Frasca is Vice President of Marketing and Product of EBI Inc., a leading background screening provider. Frasca brings over 20 years of marketing and product experience with companies such as Yahoo, Microsoft, Time Warner, and Verizon.
Geoff Pofahl, Ph.D., is head of science at DemandTec, a single vendor that addresses lifecycle retail pricing solutions for retailers, providing the largest depth and breadth of proven lifecycle pricing solutions on the market.
Geoff has more than 10 years of experience leading global data science teams to create innovative AI-based solutions leveraging deep retail pricing and promotion domain knowledge. He joined DemandTec from IBM, where he was a Principal Data Scientist. Earlier, he was Principal Data Scientist at Revionics, a retail price optimization provider, and a data science consultant to Nielsen’s Perishables Group. Geoff has also served as a faculty member at Arizona State University’s W.P. Carey School of Business and at Michigan State University’s Retailing and Food Industry Management programs. He holds a BS in Economics from the University of Utah and a Ph.D. in Applied Economics from Texas A&M University.
Jamaal Hackett-Cook is Director of Partner Success at Ideoclick. Ideoclick makes e-commerce work for your brand with cutting-edge technologies, expert ecommerce services, and visionary leadership.
A 5 year former employee of Amazon, he worked on the launch of Amazon Home Services, innovations to the Vendor Contact Support Process, and has partnered with dozens of brands to improve their marketing and supply chain strategies.
Nicola Kinsella is senior vice president of global marketing at Fluent, a cloud-based platform that lets retailers and brands provide a premium omnichannel experience, profitably.
Kerry Young is the VP and General Manager, EnterWorks at Winshuttle, a company that provides master data management and process automation software for enterprise organizations.
Alex Campbell has long been recognized as one of mobile marketing’s original pioneers, working tirelessly to educate marketers on the value of mobile as a viable discipline. A true entrepreneur at heart, Alex oversees Vibes’ innovation strategy. The company’s intelligent mobile engagement platform enables marketers across a variety of industries to connect with consumers using SMS, MMS, dynamic Mobile Wallet, mobile app push notifications, and performance analytics to become the backbone for these brands’ overall digital engagement strategies.
As Director of Business Operations at PFS, Sara manages end-to-end eCommerce operations for 10 brands, supporting everything from order management to fulfillment operations to customer care (and everything in between). Throughout her tenure at PFS she has supported clients across a range of verticals, including health & beauty, jewelry, and luxury brands, giving her a wealth of industry knowledge.
Michael Scharff is the CEO and co-founder of Evolv Technologies, an AI-driven solution for digital growth optimization that serves the best experience to each audience, every time.
Adrian Webster is one of the UK’s leading motivational speakers and author of Tiny Noticeable Things: The Secret Weapon to Making a Difference in Business
Celia Schnupp is an attorney at Perez and Morris, a women-owned business law firm.
Jonathan Brassington serves as the head of Capgemini’s Digital Customer Experience(DCX) practice in North America where he helps clients craft successful digital customer experience strategies, put them into practice, and continually optimize them for long-term success. Prior to Capgemini, Jonathan was the CEO and Co-Founder of LiquidHub, a customer engagement transformation company that was acquired by Capgemini in March 2018. Jonathan is a Wharton Fellow, and a member of the Board of Overseers at the University of Pennsylvania’s School of Engineering and Applied Science.
Saagar Mehta is the Chief Growth Officer at Vendo, a company that helps consumer brands grow on leading marketplaces such as Amazon, Walmart, and Target.
Patrick Bousquet-Chavanne is the President and CEO of Americas, eShopWorld, a global e-commerce partner.
Paula brings in-depth experience designing, developing and implementing strategic cross-channel marketing programs for both B2B and B2C. She has worked in radio and TV, moving to print & online as marketing director for Skyvision where she oversaw direct mail, e-commerce & infomercials along with launching a second catalog, Field Trips, from scratch. She continued applying her creative and marketing strategies to clients large and small to develop direct marketing programs that delivered results. Paula has driven relationships with brands around customer data, email, mail, ecommerce, online advertising and new technologies. She joined Lett Direct in 2016 to lead business development activity for print and digital across new/existing clients and partners. Paula is a past member of DMA’s Catalog Council and speaker at ACCM & DGA, is currently a Bronze sponsor of NEMOA and an ACMA member.
Hopefully soon, you’ll find Paula singing with the Milwaukee Symphony Chorus again or sipping a fine wine at a Lake Michigan harbor.
You can reach Paula at paula@lettdirect.com
Thomas Platt is the head of e-commerce at Netacea. Platt works with leading retailers to identify, understand and manage sophisticated and targeted Bot Attacks. His team drives industry research, thought leadership, and knowledge sharing alongside the product and threat research teams to keep customers and the wider community ahead of emerging bot threats.
Dan Burkland is the President of cloud contact center platform Five9. By leading implementation, professional services, and customer support organizations, Dan has elevated the exceptional, industry-recognized customer service that Five9 provides to its clients. Dan has more than 30 years of contact center experience building and scaling successful sales and leadership teams.
Kyle Dulay is the Co-Founder of Collabstr, a platform allowing brands to find and hire influencers for various social media sites.
John Piatek, is Vice President of Consulting, GEP, a leading provider of procurement and supply chain solutions to Fortune 500 companies. John currently leads GEP’s supply chain work with two of the world’s largest retailers. More information can be found at https://www.gep.com
Jurgita Andrijauskaite is the Director of Customer Success EMEA at Medius, a leading supplier of eProcurement solutions for Enterprise and Midsize businesess.
Francisco Lacayo is the VP of Partnerships at White Shark Media. He is responsible for the company’s growth strategy and market expansion, as well as overseeing White Shark Media’s partner program. Francisco has worked in the Digital Marketing industry for 13 years, leading different projects involving customer experience, product development, and product innovation. With his background in behavioral economics, Francisco has also been able to develop several programs focused on client-centricity, consumer behavior, and digital transformation.
Giles Whiting is chief operating officer at Forsta, a leading experience and research technology company. He has decades of first-hand experience partnering with companies to improve their customers’ experiences by leveraging data-driven insights.
Brandon Aubie is the CEO of QREserve Inc., scheduling software that's used for meeting rooms, labs, offices, desks, equipment, amenities and people.
Esther Kestenbaum is president of Ruby Has Fulfillment. She has held leadership and C-suite roles within e-commerce and retail technology companies for 20 years. Prior to her role at Ruby Has, she was CEO of DayOne, a multichannel provider of baby and prenatal services. Prior to that she was founder and CEO of TheShops.TV, an e-commerce company leveraging QVC-style video.
TJ Waldorf is a marketing and sales leader with a proven track record of building new and repeat business by intimately understanding the needs, pains and desires of the customer, and mapping each to the company’s unique value. Currently, he leads 1WorldSync’s marketing, communications and community engagement. Prior to this role, TJ served as Chief Marketing Officer at a leading-edge infrastructure as a service provider, where he led marketing, inside sales, and customer success functions. Prior to that, TJ led sales and marketing for managed private cloud provider SingleHop, a Battery Ventures-backed company.
Sanish Mondkar is the CEO of Legion. Legion is reinventing the way businesses can manage & engage with their hourly workforce using a data-driven, AI-based approach that fundamentally upgrades the operational efficiency for the employer side and job satisfaction for the employees.
Gary E. Barnett is the CEO of Semafone. Semafone provides software to contact centres so they can take personal data securely over the telephone. Semafone’s patented data capture method collects sensitive information such as payment card or bank details and social security numbers directly from the customer’s telephone keypad for processing. This prevents personal data from entering the contact centre, which protects against the risk of fraud and the associated reputational damage, ensuring compliance with industry regulations such as PCI DSS.
Ron Harries is the Senior Vice President, Head of Retail at Fabletics.
John Grech is currently the Head of Retail Partnerships at Loop Commerce leading sales, business development and growth for the company. Loop is powering GXM for leaders like Target, Neiman Marcus, Vera Bradley, Coach, Kate Spade Michael Kors, and others. Prior to Loop, he was Co-Founder of Iterate Studio, a venture designed to close the gap on how retailers and brands access early-stage startup innovation. Essentially, Walmart Labs for everyone else and delivered as a service.
Jeff Pedowitz (www.pedowitzgroup.com) is ForbesBooks author of F The Funnel: A New Way To Engage Customers & Grow Revenue, and President/CEO of The Pedowitz Group, a consultancy that helps companies create and execute new business models for driving scalable revenue in a digital world. He has over 25 years of experience leading successful B2C and B2B organizations. Pedowitz is widely recognized as an industry expert and thought leader, writing and speaking on a variety of topics related to Revenue Marketing™, demand generation, marketing operations and marketing technology. He hosts a weekly podcast, CMO Insights, interviewing sales and marketing executives on the topics of business transformation, digital transformation and the customer experience.
Thibaud Clément is CEO of Loomly, a brand success platform for marketing teams.
Nandan Sheth was appointed as CEO of Splitit in January 2022. A seasoned payments industry executive, Sheth brings domain expertise through his work at large payment companies, major banks, Fortune 100 companies and disruptive technology startups across North America and Europe. His record of entrepreneurial success includes scaling and successfully exiting multiple fintech companies, including Harbor Payments (sold to American Express in 2006) and Acculynk (sold to First Data in 2017).
Sheth’s executive experience in the payments and fintech sector spans strategy, scaling innovation, corporate and business development, product development, technology, and operations. Prior to joining Splitit, he served as Fiserv’s Head of Global Digital Commerce as well as Head of Fiserv’s Carat business, an ecosystem of omnichannel commerce solutions for large multinational merchants. Prior to that, Sheth was President of Acculynk, the business he co-founded in 2008 and sold to First Data in 2017. His earlier experience includes serving as GM at American Express and helping to scale Harbor Payments (sold to American Express) and e-Debt. Sheth holds an MBA from the Cass Business School and a BSc with Honours from City, University of London.
Hamilton Davison has been the President & Executive Director of the American Catalog Mailers Association (ACMA) since its founding in April 2007. Prior to this, he consulted for an educational services start-up, created a specialty card and gift retail chain and grew it to more than 150 stores, was CEO of the oldest and third-largest greeting card publisher and manufacturer, and started an oil and gas exploration business. Mr. Davison’s involvement in postal affairs started in 1992 with his service on the Greeting Card Association’s postal affairs committee. He became chair and directed the litigation and witness team charged with protecting the GCA subclass against virtually every other mailer, helping bring his association from its nadir (losing a rate case appeal at the Supreme Court) to an established force in postal policy that was routinely consulted on all important postal policy issues. He championed and sold the Forever Stamp to many including proposing it to the Chairman of the Board of Governors.
Mark Manduca is the chief investment officer at GXO.
Melissa McGaughey is Director of Marketing at Webbula, the undisputed industry leader in Email Hygiene, Data Enhancement, and Audience Targeting services. Check out webbula.com to see what Webbula has to offer.
Melissa is an SEO Strategist and Inbound Content Marketer with a decade of experience in B2B spaces. With a background in Agile Scrum methodology, developing processes and systems to streamline workflows, enhance productivity, and drive ROI is her jam.
Melissa Tatoris is vice president, retail at Zeta Global, a cloud-based marketing technology company that empowers enterprises to acquire, grow, and retain customers.
Gavin Bradley serves as senior creative director for customer experience at Harbor Retail, which helps retailers and brands activate Harmonic Retail™ along the path to purchase. Prior to his role at Harbor, Gavin held multiple creative director roles across retail and marketing companies. He is currently based in Los Angeles.
Joris Kroese is the CEO and founder of Hatch, a leading global omnichannel commerce solutions provider that offers seamless "Where-to-Buy" solutions for the world's biggest consumer brands.
Cliff Holsenbeck is the senior director of product at iconectiv, an authoritative expert in messaging for consumer engagement.
Diane Keng is the CEO and co-founder of Breinify, an AI and predictive personalization engine that helps brands curate dynamic, meaningful experiences for their consumers at scale. Diane is on Forbes’ 30 Under 30 for enterprise technology and has been featured in The Wall Street Journal, HuffPost, TechCrunch, OZY, and Inc. Magazine. Diane ran three successful businesses before she was 18 and is a noted software innovator who frequently speaks on the intersection of AI, personal data, privacy, and the future of smarter products. Breinify works with retailers and consumer packaged goods brands to enable data science in marketing campaigns that secure 51% year-over-year online sales, 20 times the click rate, and six times the reaction rate.
Derek Belch is the founder and CEO of Strivr, the leading provider of Immersive Learning solutions. Derek developed his vision for Strivr while getting his Masters in Virtual Reality and serving as an assistant football coach at Stanford University. With a passion for sports and expertise in immersive technology, Derek set out to reinvent and shape the future of how people learn. From the athlete to the enterprise, Strivr is now partnering with leading Fortune 1000 companies to elevate performance through immersive experience.
Durk Stelter is CRO of Linc, the award winning customer experience automation platform working with brands such as Levi’s, Vineyard Vines, and GoPro.
Dan Nevin is the North American CEO for Doddle Inc, a business that specialises in technology solutions for deliveries and returns, serving e-commerce and omni-channel retailers.
Dan has held senior positions across retail, sales, and marketing over the past +15 years, and was part of the founding team of Groupon UK where he built out the Groupon Goods business to reach circa $1billion in annual sales. He since joined the senior leadership team at Pepperjam where he managed the sales team for North America.
Dan has a passion for retail, building successful partnerships, and delivering technology solutions that define a category.
Jordan Glazier is an explorer at heart and loves building new businesses. Prior to Wildfire, Jordan was CEO of Eventful, acquired by CBS. Before Eventful, Jordan was COO of Client Shop, acquired by Internet Brands. He began his e-commerce career as a senior executive at eBay where he built and managed three of eBay’s largest business units.
Joe Wu is general manager of Oceanwing, a successful full-service provider of commerce solutions and the e-commerce branch of Anker Innovations.
CEO and co-founder of Mobiz, Greg has more than 15 years of mobile innovation and experience in both B2B and B2C. Born in Taiwan but grew up in South Africa, his multicultural context has shaped him to be a passionate leader, thinker and pioneer. Being unrelentingly customer-focused, he has led Mobiz to become a trusted platform that accelerates commercial success through mobile engagement. Greg received his Master's degree in both Electrical Engineering and Business Administration (Cum Laude) from the University of Cape Town.
Robin Trickett is the vice president of strategy at Coveo Qubit where he is a member of the leadership team and integral to developing go-to-market, multi-year planning and strategic initiatives.
As Chief Executive Officer at IRONSCALES, Eyal Benishti pioneered the development of the world’s first self-learning anti-phishing email security solution that combines human intelligence and machine learning technologies for automatic prevention, detection and autonomous incident response to cyber-attacks in real time. Under Eyal’s leadership, IRONSCALES has filed four patents for anti-phishing and email security solutions and secured three funding rounds from K1 and Israel’s RDSeed totaling more than $20 million. IRONSCALES has received numerous awards, including Frost & Sullivan’s AI-Powered Email Security Innovation Award and Best Enterprise Email Security Solution by the Cybersecurity Breakthrough Awards.
With nearly 10 years experience in the digital ecommerce space, I kicked off my career by developing and optimizing cutting-edge digital storefronts for some of the largest digitally-native brands on Shopify. Since working in the ecommerce industry, I have helped online retailers better serve their customers while providing a platform that is low-code and user friendly.
As co-founder and CEO of Pack, the platform for headless commerce trusted by direct-to-consumer (DTC) and omnichannel brands, I am directing new strategies for ecommerce brands, big and small, by developing a robust platform that is providing a unique customer experience while helping to remove the barriers to building a modern storefront. I’ve built sites for the likes of Kylie Cosmetics, UntuckIT, MVMT, and Thrive Causemetics as they became DTC powerhouses known for enjoyable, personalized shopping experiences.
Prior to co-founding Pack, I worked at a couple of different agencies around San Diego where I had the opportunity to work with very talented people who took me under their wing and showed me the ropes. My first gig in the ecommerce space landed me at BVAccel. I got to work with some of the largest brands in the ecommerce space and learned more than I would have ever imagined.
Throughout my career, I’ve always agreed with the notion that you can’t do services and products at once to create an amazing customer and user experience in software, which is why I guided my team in identifying and aligning on what we wanted at Pack. I am continuing to create a vision and driving my people to that vision — no matter how difficult it might be to get there.
Heidi Sullivan is senior vice president of product and marketing for UpCity. Prior to that she spent 13 years in various executive roles at Cision, including as SVP, Product and Managing Director, Canada. She was named as The Hub’s Individual Influencer of the Year in 2014, one of PRWeek’s 40 Under 40 Rising Stars in 2012 and was host of the podcast Influence Pros on Convince & Convert. Heidi is a born and bred Chicagoan, mom, animal lover, and ukulele player.
Petr Janosik is the co-founder and CEO of Smartlook, an analytics solution for both websites and iOS/Android apps.
Steve West is director of marketing at Shelf.io, an end-to-end knowledge automation platform powering today’s contact centers with answers. Steve is a product expert in the CX and contact center industries, focusing on the strategic needs of the market and how technology can improve support experiences for businesses, employees, and consumers.
Yvan Boisjoli is the CEO and Co-Founder of Bold Commerce, a software development company that provides industry-
Gopi is the global head of Industry Domain & Consulting Services practice for Consumer which serves clients in a range of consumer-focused industries including Retail, Distribution, Transportation, CPG, Agribusiness, New Age, Media & Education, Travel & Hospitality and Public Sector. He has 25+ years of industry experience as a practitioner and leader across various functions of Supply Chain, Retail and Logistics around consulting, implementation, program management and practice leadership. Gopi is responsible for delivering better business outcomes and measurable impact for clients through Industry/Domain competency and Business Consulting offerings. He is part of the Wipro senior leadership team. Apart from enabling change with customers, Gopi is devoted to the cause of content-driven differentiation and influence-based leadership in the corporate workplace. He is an acknowledged thought leader with over two dozen publications to his credit, with retail, omnichannel/supply chain and business management being more frequent.
Johan Liljeros is General Manager and Senior Commerce Advisor, North America, at Avensia. Through a combination of technical and strategic business expertise, Avensia help B2C and B2B customers accelerate their growth and become even more successful in their day-to-day business through next-level digital commerce.
Kirsten Newbold-Knipp is the CMO of FullStory, a leader in digital experience intelligence for more than 3,100 companies across the globe. Leading retailers use FullStory to understand, measure, and improve the digital experience, and respond to new and changing customer behaviors with confidence.
Kirsten has nearly 20 years of experience in technology marketing, sales leadership and product strategy from companies like HubSpot, BigCommerce and Convey Inc. She brings a full spectrum of SaaS experience with companies of all sizes and stages to her role at FullStory. Kirsten was also a Research VP at Gartner for 3+ years where she counseled Fortune 500 companies on marketing strategy and execution.
Bob Grohs is the Director of Marketing at Solvvy, the next-gen chatbot and automation platform. Bob has been in marketing and product management roles at top technology and SaaS companies for nearly 20 years, including PayPal, Intuit, Wells Fargo, Xero, and
Infusionsoft/Keap.
Lev Peker has been CarParts.com’s Chief Executive Officer and a Director since January 2019. As CEO, Lev’s focus has been on executing a complete turnaround of the company, building the business into a technology-driven ecommerce platform to keep drivers on the road.
Lev previously served as the Chief Marketing Officer of Adorama Camera, Inc., a leading online destination for photography, imaging, and consumer electronics, from August 2015 to December 2018. Prior to that time, he was the Senior Director and General Manager of eCommerce Strategy and Operations of Sears Holding Corporation, a leading integrated retailer providing merchandise and related services, from August 2014 to July 2015. From April 2008 to July 2014, Lev served in various roles at US Auto Parts (former company name of CarParts.com, Inc.), including as Vice President and General Manager of Online Marketplaces from June 2013 to July 2014, as Director and General Manager of Online Marketplaces from March 2009 to June 2013, and as Manager of Financial Planning and Analysis from April 2008 to March 2009. As a Director, Lev has applied his invaluable ecommerce and leadership experience, as well as an intimate knowledge of CarParts.com’s financial and operational status gained through his various roles at the company, to guide the business in a new direction.
Lev holds a BA in Accounting from the University of Southern California and an MBA in Marketing and Strategy from the University of California, Los Angeles, and is a Certified Public Accountant for the State of California.
Lev is married to Inna Trosman, and they have three wonderful children. Lev met Inna when they were in high school, and they’ve been together ever since.
Emad Hasan is the CEO of Retina AI.
Chad Reid is the director of communications for JotForm, a San Francisco-based online form-building platform. Reach him at chad@jotform.com.
Dave Otten is the CEO and Co-Founder of JW Player, a powerful & flexible video platform powered by the fastest, most-used HTML5 online video player.
Dr. Natalie Baumgartner is the Chief Workforce Scientist at the Achievers Workforce Institute.
Cory Evans has over 20 years of experience in tax and technology specializing in the automation of indirect tax for retail sales channels and transaction data collection and management. He has a unique set of skills affording him the capability to contribute to solution engineering and design, the ability to dive deep and focus on the details, and a macro perspective ensuring his vision and strategies are in line with Avalara's corporate focus and the indirect tax needs of the retail industry. As a leader in the Content, Data, and Insights business at Avalara, his mission is to help make sure this team is creating and offering solutions that inspire and give reason for customers and partners to celebrate their automation efforts.
Shridar Subramanian has more than 25 years of experience in information technology. Shridar joined Arcserve through the merger with StorageCraft, where he served as CMO, oversaw marketing as well as product management, and was responsible for demand generation results.
Previously, Shridar was the CRO and VP of marketing and product management for Exablox, in charge of marketing and positioning. Before that, Shridar was the VP of Marketing at Virident Systems (acquired by Western Digital), a leading provider of PCIe SSDs, where he was responsible for product strategy, go-to-market as well as awareness and demand generation.
Prior to Virident, he was a Senior Director of Marketing at Monosphere Inc., a storage virtualization software company, where he was responsible for market and product definition for the company. Before joining Monosphere, Shridar held senior marketing positions at NetApp, where he was responsible for defining and driving solutions for major enterprise verticals.
His previous experience includes Software Engineer for Intergraph Corporation and Management Consultant at Booz Allen & Hamilton. He received his M.S. in computer science from Penn State University and MBA from the University of Chicago.
Raul Villar is the CEO of Paycor. Raul joined Paycor in 2019 from AdvancedMD, a provider of SaaS, multi-tenant cloud solutions for independent physicians, where he also served as CEO. He previously spent 26 years in the HCM industry in a series of management positions with increasing responsibilities, including President of ADP’s AdvancedMD from 2011 to 2015. He received a B.S. in Business Administration and Management from Bryant University and an M.B.A. from the University of Connecticut School of Business.
Girish Dadge has over 15 years of experience unravelling data backup, restore, and recovery challenges, as well as architecting and implementing IT infrastructure and advanced recovery solutions across several industries. He currently serves as senior director of product management at Sungard Availability Services (Sungard AS).
Shelley Schmidtlin is the Director of Enterprise Marketing at CleverTap.
Paige brings over 20 years of experience in senior marketing roles crossing many areas of enterprise software, customer experience, and cloud computing. As Chief Marketing Officer, she combines product marketing expertise with an extensive background in communications and a passion for developing thought leadership programs that build awareness, differentiation, and demand. Prior to joining Sitecore, Paige was CMO at digital workplace platform provider Prysm, where she rebranded the company and helped it transition to a combined SaaS and hardware business. She previously served as CMO at SDL and as Vice President of Marketing for Aprimo, where her thought leadership, demand generation, and communications programs contributed to rapid growth. Paige also served as CMO at PHH Arval and two early-stage startups—Aravo and GreenRoad Technologies. Prior to PHH, Paige spent a decade at Oracle Corporation leading a variety of marketing initiatives.
Bagrat Safaryan is the Co-Founder and CEO of Local Express, a SaaS vertical for the Food and Beverage (F&B) industry which specializes in providing eCommerce solutions to independent retailers and enterprises seeking digital transformation. Since starting the company in 2017, Bagrat has been on a mission to bring turnkey e-commerce solutions to grocery stores and food retailers across the country using the Local Express platform.
Brian Birch is Chief Supply Chain Officer of Netrush, an e-commerce growth platform partnering with premium brands to provide the teams, technology, strategy, and infrastructure needed to thrive on Amazon and other e-commerce platforms.
Brian has been leading the fulfillment team since 2013. Coming to Netrush with nearly nine years of leadership experience at Amazon, Brian brings a wealth of insight that allows the supply chain and fulfillment teams to soar.
With headquarters in Vancouver, Washington, and processing facilities in Kentucky and Canada, Netrush provides a full suite of capabilities ranging from supply chain to creative services that make brands stand out across the shopping journey.
Andreas Suma is passionate about how technology and consumer behavior drive innovative customer experiences. He is instrumental in introducing new chat channels at Clickatell that change the way customers engage with brands. Having lived and worked in over 26 countries, today he focuses on core markets, including the US, Canada, Brazil, and Mexico, and works with large enterprises.
Darnell Witt is the vice president of business development at PartnerHero, an outsourcing company for companies that care about quality and values.
Jennifer Krizanek is CMO at Contentserv, the leading provider of personalized, Product Experience Management solutions that enables brand owners and retailers to easily manage and optimize product information. To learn more visit them at https://www.contentserv.com/en/ or follow them on Twitter.
Lohrasp Seify is head of data for Reach, the ecommerce experts and Merchant of Record provider.
Eric Tejeda is the Director of Marketing for PossibleNOW. Eric drives the organization’s growth objectives by launching new products and services, promoting thought leadership, building awareness and nurturing leads. Eric believes the key to success in the post-digital age is being able to Listen, Remember and Respond to prospects and customers and has deployed a marketing technology stack to support that approach. Active in community and industry organizations, Eric recently served on the American Marketing Association Board of Directors.
Joe Jackman is the CEO of Jackman Reinvents, the world’s first and foremost reinvention company and author of The Reinventionist Mindset: Learning to love change and the human how of doing it brilliantly. Throughout his 30+ career as strategist, creative director, marketer, and Reinventionist, he has helped companies create the most powerful and relevant versions of their brands and businesses in record time; he is widely considered to be the leading expert on rapid reinvention. To learn more, visit www.joejackman.com and connect with Joe Jackman on LinkedIn and Instagram.
Jason Davis is the CEO and Co-Founder of Simon Data. A data scientist-turned-entrepreneur, he previously founded Adtuitive, a retail adtech platform that was acquired by Etsy in 2009. While at Etsy, he led several engineering teams including data science, analytics, and big data infrastructure. Davis holds a Ph.D. in machine learning from the University of Texas and spent time developing search algorithms at Google.
Vara Kumar is Co-Founder and CPTO at Whatfix.
Jay Sackos is the Vice President of Dolly, a leading, on-demand delivery service trusted by retailers like Lowe's, Costco, Crate & Barrel, Big Lots!, and many more.
David Somers is Workday’s group general manager of product for the office of the CHRO, responsible for leading the strategy and development of the Workday Human Capital Management suite of products.
David brings more than 20 years of technology and consulting experience to his current role. David joined Workday in 2018 through the acquisition of Rallyteam, where he was co-founder and CEO for three years. Prior to Rallyteam, David served as vice president of global alliances and strategic initiatives at Cornerstone OnDemand, and previously held positions at Ariba, PriceWaterhouseCoopers, Replicon, and The Walt Disney Company.
David holds a master's in business administration from UCLA Anderson School of Management and a bachelor’s degree from Indiana University.
A seasoned marketing executive and consultant, Calla Murphy joined Belardi Wong most recently from home furnishings retailer Blu Dot, where she managed and executed marketing across email, digital marketing, social media, PR, and content creation.
Peter Messana is the CEO of Searchspring.
Former HGTV Producer and Creative Director at Facebook, and today an avid traveler and a successful Airbnb host, Annie Sloan is the co-founder and CEO of The Host Co., a digital commerce marketplace for short-term rentals. The company’s platform enables hosts to create an online store to sell anything in their property, from the snacks in the fridge to the art on the walls. There are also additional preorder services including “stock my pantry” and connections to local artisan products for sale. Guests can make purchases before or during their stay.
Michael Fisher, Ed.D. brings over 25 years of experience in organizational transformation through research, education, and revenue growth.
He specializes in helping companies build collaborative, connected, cohesive cultures, with a commitment to personal and professional development and success.
Disciplines include: progressive leadership and decision making, responsive data and analytics, nimble sales effectiveness, and agile customer data and business intelligence technology assessments. Additionally, Michael is on the Board of Directors of TheCustomer.
Jeff White is the CEO and founder of Gravy Analytics. Founded in 2011, Gravy Analytics is the enterprise location technology company providing actionable intelligence to businesses.
Ben Richmond is the US Country Manager for Xero, an online accounting software.
Jasmin Guthmann is senior director for global partner marketing at Contentstack and currently serves as the chair of the Marketing Council for the MACH Alliance.
Daasity CEO and Co-Founder Dan LeBlanc is an analytics, customer experience, and business technology expert who is passionate about helping consumer brands achieve their goals through more informed insights. Before founding Daasity, he held senior executive roles with companies such as Provide Commerce, Encore Capital Group, and Groundswell Equity. In his spare time, you can find Dan outdoors enjoying the San Diego weather or visiting one of the city's many great craft breweries
Keith Messick is the Chief Marketing Officer at LaunchDarkly, the first scalable feature management platform.
Sharel Omer is the CEO and Co-Founder of Affogata, a customer intelligence platform.
Mark Hook is the Global Communications Director at Brightpearl, a retail-tailored digital operations platform built for omnichannel merchants.
Abby Jenkins is Product Marketing Manager of Supply Chain for Oracle NetSuite. She is responsible for driving the go-to-market messaging and positioning for NetSuite supply chain solutions, including inventory and supply chain management, production management, warehouse, order, and quality management.
Avi Geller is the founder and CEO of Maven Machines. Since 2014, Avi has led Maven’s growth as an IoT platform that serves the transportation industry through real-time, mobile cloud enterprise software. Avi originally hails from Palo Alto, California, but started Maven in Pittsburgh, Pennsylvania due to the city’s impressive innovation and technology resources. Prior to founding Maven, he held international positions with SAP and contributed to the growth of several successful software companies and startups. Avi also has an engineering degree from MIT and an MBA from Northwestern University.
Krish Subramanian is a successful example of a software engineer turned entrepreneur. Starting out in his hometown Chennai in India, he co-founded Chargebee in 2011. Now with offices in San Francisco, California, Subramanian has helped lead the Chargebee team towards international expansion, serving more than 8,000 customers. Chargebee's SaaS solution empowers global businesses to manage subscriptions at scale, while creating a customer-first experience that helps boost growth. Follow Chargebee at @chargebee.
Christian Hasker, is with US-based enterprise blockchain network Hedera Hashgraph, and outlines the case for cryptocurrency solving this problem through a system of timestamping and unrivaled transparency.
Jason Jackson is the Vice President of Customer Experience for Infinite Blue, a leading provider of business continuity/disaster recovery planning and response management software. Jason is a highly respected executive and thought leader in security, safety and crisis management and is appreciated for his ability to bring people together when developing innovative, forward-thinking strategies.
Chris Cassidy is the executive vice president of global sales & strategic partnerships for Trax Technologies, the global leader in Transportation Spend Management (TSM) solutions for Freight Audit and Payment (FAP) services.
Before joining Trax, Cassidy served as a leadership partner with Gartner, where he advised enterprise supply chain leaders on their Supply Chain strategies in the healthcare and life science industry. He also led the global healthcare logistics strategy for UPS, leading to the creation of a dedicated UPS Healthcare business unit managing $6B final-mile spend and leading to the launch of a new dedicated UPS Premier product. Additionally, he served as head of global logistics at GlaxoSmithKline (GSK) managing over $1B transportation and warehouse spend, among other various operations, IT and supply chain management and mfg. packaging roles during his 12 year tenor.
Cassidy is an accomplished, trusted and resourceful end-to-end supply chain logistics & transportation leader to SaaS tech, logistics organizations globally.
He is a graduate of the Georgia Institute of Technology with a degree in Industrial Engineering (ISyE). Cassidy has lived abroad in Japan, London UK, and now lives in metro Atlanta, GA with his wife and three children
Vladimir Kuchkanov is a pricing solutions architect at Competera, pricing software for online and omnichannel retailers. He is a Data Scientist, a top-rated domain expert in business analytics, pricing and media management with a successful track record in world-class FMCG companies.
Phil is the Senior Director Retail and Consumer Goods at Icertis, a contract intelligence company that pushes the boundaries of what’s possible with contract lifecycle management.
Eduardo is the marketing vice president at UPS Capital.
Kristin Naragon is the Chief Strategy and Marketing Officer at Akeneo, the product experience company.
Jordan Ekers is co-founder and COO of Nudge, the top-rated communication platform for frontline employees. He’s worked with many of North America’s leading retail brands to design transformative approaches for executing the brand promise and empowering frontline teams. Jordan is a Forbes Council Member and has been a speaker and conference chair at major industry events, such as NRF’s Big Show and the Future Stores series, as well as a guest on BNN Bloomberg.
Tobias Buxhoidt is the CEO and Founder of parcelLab, where he leads global business strategy and is focused on bringing the parcelLab platform to brands across global markets. In 2015 he co-founded parcelLab to create a platform that would help brands build engaging customer experiences around complex operational processes and data.
Abhishek leads customer success, technical account management, and customer support at CleverTap. A seasoned business leader, Abhishek brings two decades of experience leading SaaS and Internet businesses and delivering strong retention and high growth while building A+ talent teams. Abhishek strives to put customers at the heart of everything he does to ensure they achieve their strategic business outcomes. He’s also passionate about all things product, including strategy, use cases, value propositions, design, and implementation. Prior to CleverTap, Abhishek held leadership roles with Sprinklr, Trilogy, and Ignite Technologies. Abhishek and his family live in Bangalore. He enjoys reading and loves to trek when he can find time.
Jeff Haws is a senior marketing manager at MessageGears.
Valerie Metzker is head of partnerships and enterprise sales at Roadie, an on-demand delivery provider with more than 200,000 drivers covering 90% of U.S. addresses. Roadie works with consumers, small businesses and corporations to provide a faster, cheaper, more scalable solution for scheduled, same-day and urgent delivery.
Kim Totty is the interim marketing director at Hallmark Business Connections, the business-relationships unit of Hallmark Cards.
Eli Finkelshteyn is the founder and CEO of Constructor, AI-first site search that increases conversions and revenue.
Alexander Graf is Co-Founder & Co-CEO of Berlin-based marketplace experts Spryker and author of the bestselling book, "The E-Commerce Book."
Anthony Santomo is the CEO and founder of Ampla.
Manish Malhotra is the co-founder and Chief Product Officer at ZineOne, industry’s first in-session marketing platform that helps brands deeply understand anonymous site visitors.
Gary Davis is the Senior Director of Marketing Strategy and Communications at BlackBerry.
Karthik Ranganathan is the co-founder and CTO at Yugabyte, the company behind YugabyteDB, a transactional distributed SQL database for cloud native applications. Ranganathan received his BS and MS in CS from IIT-M and UT Austin. Ranganathan was one of the original database engineers at Facebook responsible for building distributed databases such as Cassandra and HBase. He is an Apache HBase committer, and also an early contributor to Cassandra, before it was open-sourced by Facebook.
Ohad Greenshpan is co-founder and CTO at Namogoo, a company that was created with the mission of preserving an optimized online customer journey. The Namogoo platform provides visibility and control over the impact of third-party services on website performance and business KPIs. Ohad is an entrepreneur with a rich background in advanced Big Data and Machine Learning technologies.
Gracie Renbarger is SVP, General Counsel at Bazaarvoice.
Rashida Salahuddin is the President & CEO of The Corporate Citizenship Project. Born and raised in Los Angeles, Ms. Salahuddin has spent most of her career in Public Affairs working for a diverse array of companies including in Financial Services, Entertainment, and Energy. She is spearheading the Corporate Citizenship Project to address the challenges and ethical issues she has seen first-hand in the field of corporate governance. She is believer that corporate America should be transparent and should practice what they preach. For more information, visit https://corporatecitizenshipproject.com/
Oksana Balytsky is the Director of Product Marketing at Forter where she focuses on the Forter portfolio, product positioning, messaging and target personas. Oksana has more than 13 years of experience developing and building go to market strategies for a variety of SaaS solutions for companies ranging from SMBs to Enterprise. At Forter, Oksana is responsible for managing and supporting her team across critical initiatives, building go to market strategies, determining priorities and focus areas, and developing the analyst relation strategy. Outside of work, you can find her playing ultimate frisbee, skiing, and visiting her nephews any chance she gets.
Jack Underwood, CEO of Circuit (a route optimization service committed to making last-mile delivery easier and more efficient, saving time for drivers and money for employers.
Matthew Gracey-McMinn is an experienced Cyber Threat Intelligence professional with an MPhil from the University of Oxford. In his current role at Netacea, he researches and investigates the impact of malicious bots on online businesses and their customers.
Dor Birnboim is the VP Strategic Partnerships at ironSource.
Jake Loveless has had a twenty-year career in making things go faster—from low latency trading for Wall Street to large-scale web platforms for the Department of Defense. He is a two-time winner of High-performance Computing awards and a frequent contributor to the Association of Computing Machinery. Today, Mr. Loveless runs Edgemesh, the global web acceleration company he co-founded with two partners in 2016. Edgemesh helps eCommerce companies across multiple industries and platforms (including headless) deliver 20-50% faster page loads to billions of users around the globe.
Brad Hawkins is Senior Vice President of Products and Solutions at ServicePower and oversees product management and pre-sales engineering. A long-time veteran in the world of field service technology, Brad brings more than 20 years of experience in workforce management software.
JD Dillon has spent two decades working in operations and talent development with dynamic organizations, including Disney, Kaplan and AMC. A respected author and speaker, JD continues to apply his passion for helping people do their best work every day in his role as Axonify's Chief Learning Architect.
Shannon Flanagan is vice president of global strategy at Talkdesk. She has been retailing since college, both in-stores and as a buyer, merchant, consultant, sales leader, and strategist. She’s been an executive with Gap, Lands' End, and Macy's, defining and managing strategic initiatives, with expertise in omnichannel transformation. She has also worked with hyper-growth and Fortune 500 companies during her time with Accenture, Infor, and Slalom.
Salman Raza is founder and CEO of training and development consultancy Razalution Bureau.
Assaf Dagan is co-founder and CTO at 8fig, a funding solution designed specifically for e-commerce sellers. A seasoned entrepreneur and technical manager with a constant passion to learn, he has served on the founding teams of multiple successfully acquired startups and built a number of products and apps that disrupt the space.
CEO and Board Member with Global Product, Marketing, and Technology expertise. Transformational leader with multiple examples of delivering outsized returns through customer-centric product and marketing strategy combined with creating unique company cultures that attract and retain best in market talent. Successful operation of businesses operating in over 100 countries and facilitating more than $25Bn sales per year.
Meagan Knowlton is the director of sustainability at Optoro.
Beerud Sheth is the Co-founder and CEO of Gupshup, a Conversational AI unicorn with offices in US and India. He is a two-time entrepreneur and an IIT-B and MIT alumnus.
Founded in 2004 and incubated in IIT-B, Beerud has transformed Gupshup into a global leader in conversational engagement, with a strong AI-powered enterprise messaging platform. Gupshup's vision is of a future where it's as easy for a customer to chat with a business as it is with a friend. Primarily focused on mobile-first markets, Gupshup is helping businesses unlock the power of conversational messaging. The tech platform powers over 7 billion messages per month. Across verticals, thousands of large and small businesses use Gupshup to build conversational experiences across marketing, sales and support. He now believes a few years from now, we’ll wonder how anyone did business without conversational messaging.
Previously, Beerud was the co-founder of Elance (now Upwork), a listed company on Nasdaq focused on the gig economy. Elance was the quintessential poster boy of the gig economy (even before the phrase became popular), leveraging the internet to create a global services market, powered by skilled freelancers. Beerud played a critical role at Elance as its founder, CEO and top executive till 2004 and later as a board member until the merger in 2014. The company was listed on NASDAQ in 2018.
Hilding Anderson, Publicis Sapient’s Head of Retail Strategy, works with Fortune 500 companies and top global retailers to advise them on digital business transformation and how to drive higher performance in the changing digital landscape. Particular strengths are in digital business transformation, retail strategy for the data-driven retailer (CDP, algorithmic retail), engineering modernization, and growth strategy.
Hilding’s 20-year career started as an entrepreneur, founding a technology consulting services firm in Cambridge, Massachusetts focused on the retail and healthcare spaces. After a brief stint at a dot-com, he pursued an MBA at the University of Texas in Austin graduating in 2005 with a 3.8 GPA and specializing in Management and the entrepreneurial growth.
Following graduate school, he joined Publicis Sapient’s management consulting practice, working with boards and CEOs in the retail and financial services industries to transform their business. Partnering closely with clients, he developed digital and omnichannel business strategies, working closely with technologists to define and execute business strategy.
In addition, over the past decade, he has researched and published 5 books that document the changing digital landscape and consumer behaviors for retail. He also conducted annual in-depth evaluations of 70+ retailers omnichannel strategies in North America. Building on that expertise, he now leads the business strategy for Retail North America, guiding 40+ accounts on the right business strategy and path forward. His recent indicative work includes shaping a business transformation road map for a large department store, engaging with the chief digital officer of a top luxury apparel retailer in NY on GTM digital strategy and business justification, as well as partnering with a large home improvement retailer on the East Coast in experience strategy and innovation.
David Fletcher serves as Senior Vice President at ClearSale, a card-not-present fraud prevention operation that helps retailers increase sales and eliminate chargebacks before they happen. As a serial entrepreneur, he understands the particular pain points that affect business owners today, and how fraud management can provide real-world solutions to those problems. At ClearSale, he spearheads business development, sales, partnerships and alliances with top e-commerce organizations. Follow on LinkedIn, Facebook, Twitter @ClearSaleUS, or visit https://www.clear.sale.
Ben Freedman is the CEO of Boomerang, a platform transforming returns from an inconvenience to an asset for e-commerce brands. Previous to Boomerang, Ben worked for several years in UPS’s Corporate Strategy Group, was then Jet’s fourth supply chain employee and then managed a $650 million supply chain for Walmart.
Gabe Grifoni is the founder and CEO of warehouse technology provider Rufus Labs.
Sunder Pillai leads the Retail, CPG and Enterprise Practice for global technology research and advisory firm ISG. He is an experienced Strategy and IT Consulting Executive with deep experience and expertise throughout the ITO sourcing process. He offers 21 plus years of results-driven IT outsourcing, consulting, digital business strategy and technology services industry leadership experience helping clients, within several industries, achieve their desired business outcomes.
Neil Ellis is the CIO and CISO at CafeX Communications.
Chris Litster is CEO of Dianthus Commerce, an AI-first e-commerce company that buys, builds and boosts direct-to-consumer brands in the pet, outdoor/active life, home and beauty categories.
Mark Abernathy serves as Pensa Systems’ head of market development for the retail sector. In this role, Mark leads Pensa’s go-to-market efforts to meet retailers’ growing demand for automated real-world shelf visibility data. He previously served as head of eCommerce operations at Kroger, where he created and led a profitable $6B dollar business across 2000+ locations in 19 regional divisions and expanded operations to support new lines of business including Home Delivery, Ship-to-Home and Click&Collect. Earlier in his career, Mark spent 13 years at Harris Teeter in a variety of store operations roles. He brings a wealth of expertise in helping retailers accelerate growth, improve customer satisfaction and manage disruptions.
Christine Dupuis is the senior director of product and conversational AI at Heyday, an AI-powered customer messaging platform for the world’s largest retailers, including Adidas, Lacoste, and The Home Depot. She has 10-plus years of experience building products for major companies, such as Google.
Michelle Wood is the VP of Merchant Development at Wildfire Systems.
Stephanie Reeves Millner is the Executive Vice President, Strategic CX Solutions and Partnerships at Teleperformance, a leading global group in digitally integrated business services.
Omri Argaman is the CMO and CGO of Zoomd, a site search engine for publishers, and a mobile app user-acquisition platform integrated with a majority of global digital media, to advertisers. Before Zoomd, Omri was a co-founder and VP of Business Development at mobile marketing provider Moblin since before the launch of the iPhone. Omri began his career working in sales, marketing, and business development for Microsoft.
Adi Paz is the CEO of GigaSpaces.
Byron Jones is the VP of Product at Lily AI, the product attribution management platform built to power the present and future of e-commerce. He previously worked at Optimizely, a software solution that helps organizations to unlock digital potential. He also worked with the National Aeronautics and Space Administration (NASA) as a Flight Systems Engineer for the NuSTAR Project, among a variety of other roles in developing the surface mission and executing the science operations within NASA’s Jet Propulsion Laboratory.
Purva Gupta is the co-founder and CEO of Lily AI, the first customer intent platform built to power the present and future of e-commerce. She previously worked at UNICEF Ventures/Innovation Fund investing in lifesaving apps and technologies, and also led marketing efforts for Eko, a branchless banking and mobile payments startup.
Adam is a digital media executive with more than 20 years of experience developing content strategies for the world's largest brands. Prior to founding EnTribe, Adam spent four years building the groundbreaking Community Content & Rewards program at GoPro (GoPro Awards). During his tenure at GoPro, Adam’s team licensed millions of photos and videos from the GoPro community for Super Bowl Ads, The GoPro Channel, Out Of Home and In Store marketing.
Before GoPro, Adam was licensing citizen journalism from over 50 countries for Al Gore’s Current TV (acquired for $500M). Adam has spent his career building scalable content communities for GoPro, Current TV, Tribeca Film, Starz/Encore, Jaman, Access 360 Media, and Ripe Digital. Not finding any suitable CRM solutions for creator communities, he decided to build EnTribe.
Gary Stonell, SVP of Sales and Operations, Opterus, has 20 years of sales management and business development experience in CPG and SaaS. Beginning his career in CPG, he worked for Kraft Foods, Philips Electronics, then SunRype Products fostering partnerships with retailers and managing various aspects of the sales and marketing processes. More recently at Sysomos/Meltwater, a SaaS based Social Media content management platform, Gary led the Enterprise sales team responsible for managing existing clients and new logo acquisition. The key to his success has been a meaningful focus on building business relationships with collaborative solution based partnerships.
Steve Marsh is the VP Global Product Marketing at Ekata, a Mastercard company, where he leads a team of product marketers as they bring Ekata’s suite of digital identity verification products to market. Steve is passionate about driving the creation and marketing of innovative technology products and has almost two decades of product management and product marketing experience in cybersecurity, governance and compliance, and identity verification and fraud detection. He has successfully built and managed product lines and product teams to support high-growth businesses at large enterprise software companies such as Microsoft, Nucleus Cyber, and Metalogix Software. Steve has a PhD in Microelectronics and Physics from the University of Dundee.
Gerry Szatvanyi is the CEO of OSF Digital, a top digital transformation and leading global commerce solutions company to some of the world’s most well-known brands.
Peter built his first ecommerce website in 1995 – selling a GRE preparation program he and a friend wrote as they studied for the test. It only sold about a dozen copies for $30 apiece, but it was a start. Since then, Peter has worked on every ecommerce business model, in every category, and every size company. In 2010, he co-founded, and acted as President and Head of Sales for Cirrus10, a Web Content Management and Ecommerce Technology consultancy that achieved 100% referenceability across more than 150 customers in North America and Europe. In 2019, Lucidworks acquired Cirrus10 and Peter became Lucidworks’ first General Manager of a business vertical. Peter holds Bachelors degrees in History and English from Emory University and lives in Seattle.
Dylan Conroy is the chief revenue officer at The Social Standard. He’s also the host of The Ad Podcast, a show where he interviews the c suite of brands, agencies and media companies on his quest to build the worlds greatest sales culture.
Nivi Chakravorty is a growth executive who has built her career at the intersection of consumer industries, retail technology, and marketing. Her experience spans strategic brand management, new product development, and end to end digital marketing across organizations, such as Unilever, PepsiCo, and IBM. She particularly enjoys the seamless interplay between traditional and digital ecosystems to build robust marketing funnels that drive step-change improvements in ROI. As the VP of Growth Marketing for MyRegistry.com, Nivi engages business and technology leaders to co-create and develop platforms that enable authentic brand experiences and enjoys collaborating with leaders who share the same objective. She holds an MBA from NYU’s Stern School of Business and a BA in Economics from Smith College.
Vipin Porwal is the founder and CEO of Smarty, a premiere shopping destination that makes online shopping time- and cost-efficient by eliminating the endless search for coupons and promo codes. Smarty adds the best coupons and codes directly into the user’s shopping cart. Porwal is also an entrepreneur with more than 20 years of experience in finance and consumer technology.
Dawn Brewster is the VP of Customer Care at PFS. PFS is a leading ecommerce fulfillment provider for luxury retail brands.
Alexandre de Vigan holds a Master’s degree in business law and taxation from the University of Assas, then Colombia University (USA). He completes his scholarship with a Master’s degree in management at HEC (2011). Alexandre started his career as a business lawyer, specializing in mergers and acquisitions. Then he began his entrepreneurial vocation in 2014 and founded his first start-up Matchimmo, an online real estate acquisition platform. In 2016, after facing the difficulty of decorating his 1st apartment, he created nfinite (ex hubstairs).
Guido Castagnola holds the position of Connected Commerce Transformation Director at Genpact.
Hila is a marketing veteran and is currently the chief marketing officer at BLEND, an AI-localization platform that works with brands globally to help implement stronger localization practices and strategies. She has over 20 years of experience and extensive knowledge of data implementation and uses data as a key driver to build marketing strategies, creative campaigns, and purely good content that drive actions, sales, and growth.
Nishith is the Founder and CEO of Locus, a real-world ready order-to-delivery dispatch management platform that optimizes last-mile logistics operations for enterprises across sectors to improve efficiencies, resulting in higher profitability. It is a decision-making engine that uses deep learning and proprietary algorithms to provide intelligent route optimization, real-time tracking, insights and analytics, fleet optimization, efficient warehouse management, and vehicle allocation, and utilization. It has helped its customers execute more than 650 million deliveries across 30+ countries and 400 cities, and saving more than 43 million miles, $200 million in logistics costs, and 18 million tons in greenhouse gas emissions.
Data-driven marketing executive with 10-plus years of experience delivering results for companies looking to build and scale their marketing. With a focus on global, integrated marketing and with a strong command of B2B marketing strategy, digital marketing, media planning, marketing automation, analytics, branding and communications.
A creative at heart, I approach every challenge holistically and drive to produce tangible (and beautiful) results.
Kristen Groh is a senior partner at Prophet, a growth consultancy, specializing in digital transformation strategies that guide brands toward uncommon growth and exceptional relevance. Kristen has built her career on the combination of deep client-centricity and hands-on practical experience, working in digital product, marketing, technology and design. She has worked with a range of retail brands including Estée Lauder, Aldi, Unilever and SC Johnson.
Meagan White is the head of marketing at Kibo, a composable commerce platform designed to simplify the complexities of delivering modern customer experiences that span order management, e-commerce, and subscription services. Previously, she led the North America marketing and sales development team at MoEngage. She has more than a decade of marketing leadership experience within the Martech, customer experience, and content management sectors, managing marketing strategies in various functions, including demand generation, digital marketing, product marketing, and communications. She holds a master’s degree from Boston University.
Gabby Avery is the Senior Manager of Supply Chain Strategy at Ware2Go, where she is responsible for developing Ware2Go's warehouse network and supply chain strategy and expanding warehouse partnerships to enable merchants of all sizes to compete and grow. Gabby was previously a consultant at a global professional services firm and has an extensive background in supply chain analytics -- specifically inventory management, purchase planning, 3rd party logistics, strategic sourcing, and project management.
As Vice President of Business Operations, Jamie Saucedo is responsible for PFS' global portfolio of 70 brands. Throughout her 10+ years at PFS she has served in various roles across the organization, giving her a wealth of industry knowledge across verticals. Jamie applies her expertise to guide our clients to successful eCommerce operations.
Max Koziolek is the co-founder and CEO of Spectrm, the leading conversational marketing automation platform.
Matt Kates is senior vice president of marketing at AdAdapted, a leading advertising technology solution that increases the purchase intent of shoppers and gets brands onto shopping lists and into carts. He most recently served as CMO of PrizeLogic and has a rich history across CPG and retail, working for PepsiCo, Quaker Foods Division and the Kellogg Company.
He has been recognized as an expert in the space, quoted in numerous publications including Adweek, Chief Marketer and Forbes. Kates earned his Bachelor of Science in economics from Northwestern University and his MBA from Indiana University’s Kelley School of Business.
I have extensive experience conducting enterprise-level supply chain and security risk assessments for global companies and their supply chain partners. As the director of BSI’s Security and Resilience consulting team, I help our clients design, implement, and refine their risk mitigation programs, reduce loss, diversion, and counterfeiting, ensure continuity of their operations, and decrease security risk to their global operations.
I have also designed and carried out loss prevention, security, continuity, and inventory assessments, mapped and assessed security and business continuity risk in supply chains for Fortune 500 companies covering over $50 billion worth of product, and assisted in the successful implementation of risk and inventory management plans, policies, and procedures. I have performed security and supply chain work in over 30 countries throughout the Americas, Europe, and Asia-Pacific.
Peter Biagioli is Chief Customer Officer at TrueSource, an OnPoint Group Company, and the first call for retailers and property managers in need of critical facility maintenance for more than fifty years.
Alexandra Forsch is president of leading affiliate marketing platform Awin. As a seasoned online marketing professional with over 20 years of experience and a proven record of outperforming corporate goals, Alex has a strong background in performance marketing, media planning and buying, online marketing solutions, strategic and financial planning, team building and client relations. She started her journey with us in 2011 as Head of Account Management for buy.at and quickly progressed to lead the full North America operation, developing a high performing team and successful partner network as well as overseeing the US migration of buy.at to Affiliate Window, and later the rebrand to Awin in 2016. In 2019, Alex was appointed President of all US operations when unifying leadership of Awin and ShareASale, with goals to expand upon our strategic solutions offered to clients across both platforms in North America.
Heindrik Bernabe is the CTO and co-founder of GoBolt, a technology company building the first sustainable and vertically integrated supply chain network.
Matt Field is the co-founder and president of San Francisco-based MakerSights, the leading consumer insights and product testing platform for apparel, footwear, and accessories brands. MakerSights’ mission is to radically reduce waste in the retail industry by helping brands leverage consumer data to make products that people love. Matt leads operational execution, people, and customer partnerships at MakerSights. Prior to MakerSights, Matt was a key executive overseeing international business, strategy, and analytics at BirchBox. Matt started his career as a consultant at Bain & Co, advising Fortune 500 clients in the retail, consumer, and technology spaces. Matt graduated summa cum laude from Princeton University.
Chuck is CSO at goTRG, a global leader in the implementation and execution of omnichannel and supply chain solutions. He was formerly the Director of Reverse Logistics for The Home Depot, responsible for all return and repair operations. Prior to that he oversaw the Reverse Logistics operations for Wal-Mart Stores Inc. Chuck has been involved in the Reverse Logistics industry for over 20 years and is considered the foremost expert in the field. He is a sought after speaker and considered one of the most innovative thinkers in the industry. In addition to his experience in the reverse space, he has led numerous Specialty Distribution Operations in his 23 years with Wal-Mart. While at Wal-Mart, Chuck was responsible for the development of a profitable, “best in class” Reverse Logistics organization that is still the benchmark for all other retailers. Under Chuck’s leadership, The Home Depot was able to improve the financial performance in the reverse and repair business by 48%. In just two years, the organization has grown to the second largest repair operation in the country.
Scott Chao is chief growth officer at Appspace, which provides a unified workplace experience platform to thousands of global companies. Before Appspace, Scott held leadership positions at DealerSocket, Stack Sports, and Cvent. He has an MBA from the University of Texas, Austin and dual degrees from Duke University.
Monica Plaza joined Wonolo in 2019 as Vice President of Supply and transitioned into her role as a core strategy driver in October 2020, when she was appointed to Vice President of Strategy for the company. Prior to Wonolo, Monica spent 10 years at Google in leadership roles across Sales and Operations.
Kristin Madigan is a partner in Crowell & Moring’s San Francisco office and a member of the firm’s Litigation and Privacy & Cybersecurity groups.
Tom Sheahan is the CEO of Red Oxygen, a leading business SMS solutions provider that works with retail brands in the U.S. and beyond.
Jason Streiff is president of Streiff Marketing. Streiff Marketing has deep roots in the Amazon seller and vendor space and helps brands succeed on Amazon Retail and Amazon Marketplace. Located in Farmington, Utah, Streiff Marketing has helped brands across the country excel in their Amazon marketing strategies on the world's largest and most competitive marketplace.
Marina Dias is a senior pricing consultant at Competera, a pricing platform that enables retailers and brands across all retail verticals and markets to increase customer trust by setting and maintaining optimal price positions.
Alexandre Robicquet is co-founder and CEO of Crossing Minds, an AI-powered recommendation platform for e-commerce and content. An experienced Stanford AI scholar, he holds three Master's degrees in mathematics, machine learning and artificial intelligence.
Christena Garduno is chief executive officer of Media Culture, a multichannel brand response media agency that drives growth for global clients with innovative and performance-driven media campaigns. Christena spent her career building the company from the ground up, leading with forward-thinking vision for the agency. With her dedication to leadership and excellence, she has led the agency through expedited growth, continuing to navigate the rapidly changing industry and pilot the path to unwavering success. She is a member of Forbes Agency Council and the recipient of an Echo Award for her work with Turbo Tax.
Rory Mitchell is the General Manager of Global Growth at Criteo. Under his leadership, he’s helping to shape Criteo into the performance growth platform for direct-to-consumer brands, growth marketers, and performance agencies, while continuing to solidify Criteo’s leading position in commerce media. He oversees a global team focused on driving acquisition and retention objectives to unlock new business for Criteo’s 22,000 clients.
Previously, Rory was Criteo’s Executive Managing Director of the Americas where he led revenue strategy and execution across the United States, Canada, and Latin America. Prior to joining Criteo, he spent 15 years in enterprise sales and client success roles including Chief Revenue Officer at Steelhouse, an advertising technology company. Rory is a California native and graduated from San Francisco State University.
Mark Ang is the CEO and co-founder of GoBolt, a technology company building the first sustainable and vertically integrated supply chain network. GoBolt provides a simplified, customer-centric, and planet positive approach to end-to-end logistics – from fulfillment to last-mile delivery – for products of all sizes. The company is committed to providing carbon-neutral deliveries by the end of 2024.
Chief Revenue Officer, US and LatAm, Hivestack
Hector Gonzalez joined Hivestack in September 2022. Responsible for the growth of the US & LatAm region and all sales and revenue initiatives, Gonzalez reports to Hivestack CEO, Andreas Soupliotis and works closely with Nigel Clarkson, Global CRO and other members of the leadership team. Bringing over 20+ years of experience across the out of home (OOH), DOOH and digital media space, Gonzalez has held senior roles at large scaling companies including T-Mobile, Outfront Media and several board member or advisor positions for companies such as Lyft, Movia, Mobilads and First Media/Outdoor 1st.
Aaron Eversoll is a Market Development Vice President within the Consumer Products, Retail and Distribution (CPRD) practice at Capgemini Americas. Aaron is responsible for driving Capgemini’s Digital Customer Experience initiatives within CPRD, focusing on helping clients solve their digital and commerce challenges and enabling clients to deliver an overall enhanced experience to their customers.
Pranav Patel is the Executive Director of Retail Solutions at Concord. He has more than 20 years of retail and e-commerce experience assisting clients with omnichannel application efforts and optimizing infrastructure and operations.
Sharon Panelo is Senior Director, Strategic Consulting at Braze 427° Lab, leveraging creative technology to make the art of possible a reality for the world’s most innovative brands.
Youthforia was launched by Fiona Co Chan in 2021. The idea for Youthforia came about right when COVID hit. Perhaps it was the inability to go out and see people, but Fiona kept coming back to this idea that the best part of wearing makeup is going out with your friends and sometimes that means forgetting to take your makeup off. She really wanted makeup that was good for your skin, so good you could sleep in it.
During the development of Youthforia, Fiona slept in all of the lab samples (and recruited her husband to sleep in them too) and woke up with much better skin. It completely changed her beauty routine philosophy - makeup is an extension of skincare. And sleeping in lab samples is a huge part of the Youthforia testing process. Above all, we love caring for your skin - we truly believe that makeup should be good for your skin.
She's also passionate about Green Chemistry and not using fossil fuels and it's a big pillar of the Youthforia formulation philosophy, because most makeup contains liquid microplastic and she just didn't want to do that. Fiona was recognized by Byrdie Eco Awards as a Eco Beauty Hero and a Disruptor.
She likes making beautiful makeup that has a unique spin on existing categories while being friendly to the planet and being good for skin. Basically, the entire Youthforia brand is just a collection of things she finds interesting to work on and is all about inspiring fun and being with your friends.
Neil Cohen joined Kasada as Chief Marketing Officer in 2020. Neil Cohen is the Vice President of Marketing for Edge Intelligence, developer of the industry’s first distributed analytics platform built for hybrid cloud and edge computing environments. He is helping change how companies implement secure, scalable, high-performance big data architectures for IoT applications.
Prior to this, Neil served as the Vice President of Global Marketing for Akamai’s $1.3B Web Division and responsible for setting the overall marketing strategy, messaging and execution of worldwide digital and field campaigns for cybersecurity and web performance products.
During his prior 10 years at Akamai, he developed go-to-market strategy and brought to market new cloud-based services and technology partnerships. He led product marketing for strategic initiatives such as cyber security, cloud computing, IoT, mobile apps, eCommerce, online payments, IT networking and digital media. He launched and marketed new products and grew them into businesses exceeding hundreds of millions of dollars.
Jeff Pomeroy is senior vice president and head of omnicommerce at Fiserv, a leading global provider of payments and financial services technology solutions.
As the Global Retail & CPG Industry Strategist, Lori O'Neal is responsible for driving global acceleration plans and key performance metrics, including revenue, market penetration and new vertical-specific pathways for LiveRamp.
Gaurav Saran is CEO of ReverseLogix, the only provider of end-to-end, centralized, and fully integrated returns management systems built for retail, e-commerce, manufacturing, and 3PL organizations. Prior to founding ReverseLogix, Saran led enterprise sales for Fortune 500 companies at Microsoft. He has held leadership positions at numerous start-up organizations, successfully transforming them from early stages to established growth companies.
Vered is a seasoned executive with extensive business development and general management experience; formerly General Manager and Vice President at Taboola News, Vice President of Business Development at nanotechnology incubator Landa Labs, and CEO of HumanEyes Technologies.
Lans has spent the better part of the last twenty years in the contact center industry and business process outsourcing (BPO) space, with over three-quarters of that time dedicated exclusively to retail and eCommerce customers. His expertise lies in understanding what drives positive customer experiences and higher customer engagement that leads to sales growth and a reduction in customer churn.
Anna Maria Virzi is a Sr Principal Researcher in the Gartner Marketing Practice, studying consumer behaviors and attitudes that impact marketing leaders’ decision-making.
Ritu Kapoor is the CMO of Lob, a direct mail automation platform.
Brian Lannan leads the Avtex retail experience team in developing go-to-market strategy and new IP to expand offerings to the retail industry, helping Avtex customers transform and differentiate by delivering innovative, personalized, and engaging experiences for their customers. Brian joined Avtex, a TTEC Digital company, in 2021 from Target, where he led the guest experience team and was responsible for experience strategy and insights, guest-centric culture development, voice of guest, and brand and reputation insights.
Robert Gilbreath is the general manager of Auctane’s ShipStation, the trusted leader in shipping software that helps online sellers scale their businesses and deliver exceptional customer experiences. Gilbreath has been part of the team for nearly a decade but spent a larger portion of his professional life in online retail as part of what was once the new world of ecommerce. Like ShipStation, he’s based in Austin, Texas. When not getting ship done, he enjoys time outdoors with his wife and three children.
Andrew Chen is the Chief Product Officer at CommentSold, a leading commercial live selling platform that has generated $2.8B+ in lifetime GMV and shipped 94M+ products by enabling thousands of retail businesses to unlock sales growth through live selling.
Alison is Co-Founder of Powered by People (PBP), a B2B wholesale marketplace on a mission to take small batch manufacturing mainstream. PBP enables independent brands and small batch makers by providing access to global markets, financing and digital tools across its technology platform.
Alaina D'Altorio is the Content Marketing Specialist at Smith Corona.
Joe Fisch is the CEO of Wine Access.
Barb Olson is vice president, strategic services for The Lacek Group, a Minneapolis-based data-driven loyalty, experience, and customer engagement agency that has been delivering personalization at scale for its world-class clients for more than 25 years. The Lacek Group is an Ogilvy Experience company.
As senior vice president of products, Nathan Smith is responsible for innovating and developing new products for Appriss Retail’s customers.
Nathan launched his career on the retail side of the business, starting at Safeway in the UK. He worked for several high-profile retailers such as Marks & Spencer and Tesco, performing roles as diverse as cashier, store manager, and enterprise software architect. This broad range of retail experience and knowledge enables Nathan to have great insight into the challenges facing retailers today. He went on to co-found Sysrepublic (now part of Appriss Retail).
Nathan has a degree in Information Technology for Business and over the last decade has presented at major retail events and trade shows around the globe highlighting how technology can be used more effectively to deliver value for retail businesses.
Jason Roeder is Senior Director of Product Management at Powerhouse Dynamics, Newton, Mass., a leading provider of Internet of Things (IoT) solutions for multi-unit retailers, restaurants and other commercial organizations. These include the SiteSage® platform to help retail operators reduce energy expenses, manage equipment assets and gain more operational transparency. See powerhousedynamics.com.
Velvet Mills is the owner of Southern Grit, an online boutique where western fashion meets boho with a spin of grit and chic.
Michael Jaszczyk is the CEO of GK Software USA, a leading omnichannel solutions company.
Eytan Daniyalzade is the Co-Founder and CEO of Toolio, a cloud-based merchandise planning platform to help next-generation retailers make faster, data-driven decisions on their most important asset - inventory. Toolio integrates into the retail-tech stack to streamline the end-to-end planning and merchandising processes including merchandise planning, open-to-buy management, assortment planning, and demand planning & replenishment. Toolio is trusted by the fastest growing retailers like Skims, MeUndies, The Sill, Mack Weldon, & Huckberry to save time and increase top-line revenue, profitability and cash flow through better planning.
Prior to Toolio, Eytan co-founded Stylr, a local search engine to find and reserve products in physical stores. After selling Stylr to Walmart in 2014, Eytan joined Walmart to lead its omni-channel initiatives. Eytan’s mandate within Walmart was using technology to improve the shopping experience in its supercenters. During his tenure there, Eytan started and scaled out many initiatives like Scan & Go, Walmart Pay, Digital Maps and Streamlined Store Pickups, each being used by millions of shoppers. Puzzled to see that the retail world was still running on Excel and million dollar decisions were being made on fragile spreadsheets, Eytan decided to leave and build a next generation planning platform, Toolio.
Eytan graduated with BSc and MSc from Stanford University and is originally from Istanbul, Turkey.
With more than 20 years of experience as a supply chain leader for both retailers and retail technology companies, Troy has extensive experience applying dynamic data analytics to managing and leading all aspects of supply chain optimization. Prior to joining SymphonyAI Retail CPG, Troy held leadership positions related to the supply chain at SAS, Retail Solutions Inc., and Delhaize Group.
Rasa Sosnovskytė is head of SEO and growth marketing at Oxylabs, a web data collection infrastructure offering proxy services and scraper APIs to unlock public web data at scale.
Chris Homewood is the CEO of Channel Control Merchants (CCM), a fully transparent solution for returns management and excess inventory that extends its partners' ESG efforts. CCM maximizes recovery by creating a closed loop that is a total solution for returns and unproductive inventory down to the consumer. The company's network of retail stores gives products from leading retailers and manufacturers a second chance, selling them quickly and directly to real everyday people. Learn more at ccmllc.com.
Archie Black is CEO of SPS Commerce, where he has led the company to become a recognized leader in retail cloud services with the industry’s largest retail network.
Link Walls is responsible for leading ChannelAdvisor's Digital Marketing Strategy, serving as a strategic consultant to leading brands and retailers, helping them with the strategy and solutions needed to successfully advertise their products online.
Bharath Vantari joined Perforce with the acquisition of Blazemeter as a Technical Consultant in the Presales team. where he delivers solution expertise and successful client engagements across the USA. He is an advisor and a SME on all continuous testing products within Perforce. Bharath comes with significant technical experience on CT product set (i.e. Blazemeter CT) that help in shifting left and how we are helping to automate testing, improve quality, and deliver code more reliably.
Jason Pampell founded HireInfluence in 2011 and is an influencer marketing pioneer. He helps clients build brands with his strategic thinking and passion for creating something out of nothing.
Yves Dupuis is the senior vice president of global enterprise solutions at Jabra.
Randy Mercer is an omnichannel product content expert with over 15 years of industry experience. He leads 1WorldSync’s global product management and solution architecture teams, aligning the company’s portfolio with current customer needs and emerging market trends. A frequent commentator for national and trade media outlets covering retail and ecommerce news, Randy leverages his extensive background in item data and content alignment, e-commerce application development and solution design to guide 1WorldSync’s strategic product roadmap and vision.
Daniel Smythe is vice president of retail and hospitality at EPAM Continuum. With more than 20 years of consulting experience, Daniel has led complex transformation programs at leading companies, including Walmart, Target, Marriott, and Delta Air Lines. His expertise lies in growth strategy, business model innovation, cost optimization, organizational restructuring, channel integration, merchandising, and supply chain transformation.
Jeremy leads LOKKER’S sales and marketing efforts with a focus on building B2B partnerships and customer relationships.
Barnett has spent the past decade leading product innovation in cybersecurity, most recently as CMO of Cyberscout, a global leader in personal cyber services.
In her role as VP, Global Head of Revenue, Judy leads Digimarc’s cross-functional revenue team and is responsible for the global growth of the commercial business via the adoption of Digimarc’s industry-leading product digitization solutions. Judy joined Digimarc in January 2022 as part of the EVRYTHNG acquisition, where she was SVP of Sales, focusing on the apparel, beauty & luxury verticals. Judy has more than 20 years of professional experience, including a decade working for SaaS companies in cross-functional and customer-facing senior roles, and prior to that, digital media and marketing companies. During her tech career, Judy’s customers have included major retailers and global brands, as well as companies in the telecommunications, financial services, and tech industries. Judy holds a B.A. in Communication from the University of Pennsylvania.
Ben Porr is the Global Vice President of People Science for Harver. With two decades of experience in industrial and organizational psychology, Ben leads a globally dispersed team to help solve organization’s most complex hiring challenges by implementing science-backed predictive talent decisioning solutions to meet their goals. Working with this team of researchers, consultants, and analysts, Ben is at the forefront of helping organizations optimize their talent decisions and support better talent decisions across the employee lifecycle. Prior to joining Harver, Ben was a managing consultant at FMP working across all aspects of the talent lifecycle from strategic planning, talent acquisition, talent management, talent development and performance management. Ben received his Ph.D. and M.A. in Industrial and Organizational Psychology at George Mason University. He received his B.A. in Psychology from the Hofstra University where he also teaches Selection. He volunteers on multiple committees including local industry advisory boards and DisruptHR.
Amber Hovious is the vice president of marketing and partnerships at Teamwork Commerce. She's responsible for building out the marketing strategy, business growth and approach as well as cultivating a wide array of partnership relationships to drive long-term success.
As the Chief Marketing Officer of Recurly, Theresa leads the go-to-market strategy for demand and revenue creation. A customer champion and passionate brand storyteller, Theresa guides Recurly’s brand promise to stay at the forefront of subscription management and billing innovation. Recurly. Keep a good thing growing.TM
Noah Rafalko is communications visionary. He is the founder and CEO of TSG Global, Inc., which provides voice, messaging, and identity management services for SaaS companies, and large enterprises. Visit www.tsgglobal.com.
John W. Mitchell, Ed.D. (www.johnwmitchell.com), author of the upcoming Forbes Books title Fire Your Hiring Habits: Building an Environment that Attracts Top Talent in Today’s Workforce, is president and CEO of the global electronics industry’s trade organization, IPC. Mitchell began his engineering career at General Electric Aerospace before moving into leadership positions at Alpine Electronics and Bose. His academic credentials include a doctorate in higher education management from University of Georgia’s Institute of Higher Education, a Master of Business Administration from Pepperdine University, and a Bachelor of Science in electrical and computer engineering from Brigham Young University.
Bob is the Sr. Director of Industry CPG & Retail Industries for Anaplan. In his role he engages with customers to ensure that Anaplan’s connected planning platform creates value and solves the most valuable business outcomes for those industries.
Prior to Anaplan Bob served in various sales, consulting and management roles for IBM, AC Nielsen, Information Resources, Inc., as well as J&J’s consumer companies.
John Lunn is the Founder and CEO of cloud payment orchestration platform Gr4vy. He is a technology and fintech entrepreneur with 21 years of experience working and investing in financial services, commerce enablement, e-payments, data, security and infrastructure. Lunn worked as the Director of Technology for six years at CyberSource, the world’s first payment service provider, which was sold to Visa for $2Bn in 2010. He then helped found Passmark Security which was sold to RSA Security in 2006.
In 2006, Lunn joined PayPal as the fourth employee in the UK (now 2,000+), where as Global Director of Developer and Startup Relations, he built and grew PayPal’s first Developer Relations team. In 2015, he was instrumental to the purchase of Braintree by PayPal and joined the team. In 2016, Lunn was part of the team that launched PayPal Ventures, the venture capital arm of PayPal, a $350m fund with backing from the Board. Lunn was a Board Observer for Dosh, Arkose, Raise, Acorns, Toss and many others.
Ashley Sarnicola is a scenting expert at Aroma360, the leader in scent marketing, healthy scenting solutions for homes and businesses, and in education about the incredible benefits of Aromachology. Aroma360’s newest innovation, the Interactive Scenting Kiosk, revolutionizes how businesses like wellness spas can capitalize on scent branding and marketing combining scent diffusers into a free-standing LCD display. Aroma360 has many options for businesses looking to incorporate the power of scent to stimulate sales, enhance perceived value, or to increase feelings of trust and calmness.
Kristian Kotsbak is the vice president of platforms and trading at Hyperlocology.
Rich Minns is Commerce and Customer Experience Leader at Capgemini. He oversees architecture, development, infrastructure, and helps customers envision solutions for engaging, experience-driven commerce websites for clients at Capgemini Americas. Minns brings over 20 years of executive experience at Top 500 eCommerce Retail companies and has led hundreds of successful commerce launches on numerous different technology platforms.
Simone De Ruosi is the CEO and co-founder of Go Global Ecommerce. With a background in engineering and business and sound knowledge of productive system management and strategic business management, he recently completed his MBA at the ESCP Business School (placed at No. 6 in the FT Global MBA 2022 rankings). When he co-founded and launched Go Global Ecommerce in 2020, he set out to assist brands ambitious about expanding on a global scale — an objective that has been fulfilled, having aided brands such as Nestlé, Kraft Heinz, Smeg, The Ridge, and Blauer USA to grow internationally. He is a Mensa member, a keen sportsman, and, above all, a family man.
Over the last 18 years, Boris has been responsible for shaping the international commerce tech industry through his unique vision and approach to strategy across product development, sales, channel & operations. Prior to Spryker, he founded two successful commerce tech companies, both respectively sold to one of Europe’s largest electronic retailers and to CGI Inc. He is a frequent keynote speaker at several prestigious events and a guest on the Innovate or Die podcast.
Dale Kim is the senior director of technical solutions at Hazelcast, and is responsible for product and go-to-market strategy for the real-time stream processing platform and the Viridian cloud-managed services. His background includes technical and management roles at IT companies in areas such as relational databases, search, content management, NoSQL, Hadoop/Spark, and big data analytics. Dale holds an MBA from Santa Clara, and a BA in computer science from Berkeley.
Erhan Musaoglu started his career as an ERP consultant with Avalon. In 1997, he moved to the consulting firm IFS Turkey, where he eventually moved into a Chief Operating Officer role in 2002. At IFS, Erhan managed software implementations and developments in Finance, Accounting, Manufacturing, and Distribution systems in both Europe and Africa. In 2004, Erhan founded LA Software, originally created as a reseller and implementer of systems like RedPrairie, Mantis, Descartes, and Syncron. In 2012, the first version of Logiwa (known then as LA WMS) was created as an on-premise software solution. Seeing the opportunity for further growth, Erhan moved to the US in 2017, and founded Logiwa Technology Inc. as a cloud-based WMS solution.
Amit is an accomplished product and business leader, leading innovative products from ideation to scale. He oversaw various B2B and B2B2C products used by thousands of enterprise customers, reaching over 300M consumers worldwide. He has experience in industries such as content recommendation, digital media, sales conversation intelligence, enterprise tech, and financial tech.
As the vice president, customer experience at Rightpoint, Tom Quish is responsible for defining and driving our CX Offerings go-to-market and thought leadership, as well as supporting our clients directly with their CX ambitions. Over his 20+ years in the industry, he has balanced his time between Brand and Experience Design for a variety of clients across OEM, CPG, Retail and Professional Services industries. Tom also co-teaches the EDI course Human Centered Interaction Design and has led a variety of workshops and electives within the MMM program.
Chelsea Brady is the Director of Implementation and Professional Services of Longbow Advantage, the industry-leading supply chain execution company behind The Rebus® Platform and the global leader in warehouse software and consulting.
With more than 25 years of experience in media & entertainment and technology leadership, Paul Brenner served in several c-suite roles including division President with Emmis Operating Company [NASDAQ:EMMS]. As President of NextRadio/TagStation his work focused on global innovation through FM Chip activations in all smartphones for audience measurement, improved in-car user experiences, and data attribution platforms for all broadcast radio. In 2019, Paul joined Vibenomics as Chief Strategy Officer to help develop the go-to-market strategy for the company’s first-to-market Audio Out-of-Home™ advertising solution. Following a successful launch, Brenner was promoted to President of Audio OOH to oversee all efforts surrounding revenue-generating activity and related partnerships.
Jon Biedermann is vice president of fundraising strategy at Community Brands, whose GiveSmart online fundraising and donor management platform has been used to raise more than $5 billion for nonprofits. He created and oversaw the DonorPerfect Online platform and was the founder and president of SimplyFundraisingCRM, which became part of GiveSmart in 2022. Biedermann is a former board member of Giving USA Foundation and is a board member and treasurer of its sister organization, the Giving Institute. He is active with the Association of Fundraising Professionals and is the immediate past chair of its Fundraising Effectiveness Project.
Tyler Haskins is the EVP of Marketing at ebbo, an all-in-one loyalty company that has helped leading brands build unforgettable customer experiences for over two decades. He brings over 20 years of experience in digital marketing and product development, including past work with American Express, Bank of America and Wells Fargo. He has extensive knowledge of the loyalty and customer engagement space, having strategized on loyalty products for major consumer brands.
Brad Jashinsky is a Director Analyst in the Gartner Marketing Practice, specializing in the retail and hospitality industries. Learn more about how brands can build customer loyalty at the Gartner Marketing Symposium/Xpo™ 2023, taking place May 22-24 in Denver, CO.
Terry Olaes is director of North America systems engineering at Skybox Security. Terry brings more than 20 years of experience in IT, including IT/OT convergence, audit and compliance, data breaches, and incident management. Terry’s eclectic background, which includes working on the ground floor at a manufacturing plant, serving as a systems engineer, and managing large security teams, gives him a unique perspective on fortifying IT/OT security posture. Terry specializes in helping organizations devise the right cybersecurity strategies to help manage vulnerabilities and mitigate risks across IT, OT, and hybrid cloud environments.
Kamran is an expert in all things commerce, pre and post click. As Commerce Strategist at PFS, he shares his extensive industry knowledge with brands and retailers to help drive Digital Transformation, Supply Chain Operations and Omnichannel Excellence. Kamran has spent over 15 years as an end-to-end eCommerce Solutions expert, working closely with brands across verticals to execute and grow their DTC and B2B eCommerce channels.
Amit is the Global Director for Retail and Hospitality at Palo Alto Networks. Amit specializes on how cybersecurity fuels transformation for retailers and hoteliers across the world. Some of the focus areas include secure store transformation, cloud security, IOT security, and SOC automation. Amit is an experienced sales leader with extensive background in the retail and hospitality industries. Amit spent over 17 years in Cisco, where he was the Head of Americas Retail Sales. He has extensive experience working on large digital transformation projects, with clients from enterprise to commercial, building a strong portfolio of solutions working with ecosystem partners, and providing industry thought leadership.
He is active in organizations like the National Retail Federation and National Restaurant Association. Amit has a Master’s Degree in Computer Science and Engineering from Penn State, and a Bachelor’s Degree in Economics and Business from UC Berkeley.
Experienced in all things SaaS with 10-plus years of experience in many facets of business operations. I'm passionate about building product and business synergies that transform into valued strategic partnerships.
Mor Pesso Eblagon has held numerous roles in the marketing and advertising industry over the past 17 years. Starting in 2004, they were an Account Manager at Dahaf Advertising. Mor then went on to work as an Account Manager at BBDO | GITAM in 2006. From 2011 to 2016, they were a Group Account Director and Account Supervisor at Grey Tel Aviv, where they managed a team of four account managers and was responsible for all aspects between the clients and the agency. In 2016, they became the VP of Marketing & Strategy at Delta Galil Industries. In 2019, they were appointed CMO at CASTRO. Most recently, they began their role as CMO at Karma in 2021, where they are aiming to build the coolest brand with a team of winners and become the most interesting address for employees.
Mor Pesso Eblagon studied Communications and Mass Media at UNIP (New York University of Prague) from 2000 to 2004, and is currently studying Communication and Mass Media at the University of New York in Prague.
Ryan Breen applies two decades of experience to his role as CTO. Throughout his career, he's scaled successful high-growth SaaS businesses, building teams and products in fields ranging from web application performance management to mass communication and mass production. Ryan was previously the Director of API Management at Cimpress, the parent company of Vistaprint, where he oversaw the growth of the foremost SaaS platform in the Mass Customization industry. Previously, Ryan served as Chief Architect of Everbridge where he designed a mass communication platform with the most mission-critical requirements imaginable, and as co-founder and Chief Architect of CloudFloor, an early innovator in multi-cloud workload optimization. Earlier in his career, Ryan was widely recognized as the leading authority on web application performance management, when he served as VP of Technology at Gomez, a web performance and experience management company. Ryan is a Duke University graduate and holds 7 US patents.
Accomplished and high energy, results-oriented strategist, coach / trainer style leader who partners with leadership to build high performance organizations forging lucrative relationships with clients / customers commanding the highest levels of salesmanship coupled with operational precision. Drive profitable, strategic expansion of business in diverse stages focused on delivering annual revenue goals, margin and EBITA requirements. Strategist and entrepreneurial leader with a love for defining / executive on direction and delivering ongoing improvement and results.
Proud to join the Merkle organization. For the past 30 years Merkle has earned a reputation of being the premier Performance Marketing Company in the world. Merkle is recognized by Forrester across every aspect of the customer lifecycle as being a leader. Merkle has earned a reputation as a valued partner to their clients by assembling an elite team of experts who share a passion for achieving greatness. Merkle has convened the most experienced multidisciplinary marketing experts in the country, who strive to achieve the best work in areas of strategic consulting, database services, digital media, experience creation, analytical services, and technology.
Ola Sars is a Stockholm based serial entrepreneur active in the music-tech space. He is the CEO, Founder & Chairman of Soundtrack Your Brand, the world’s fastest growing music platform for businesses. Ola founded Soundtrack Your Brand as a joint effort with Spotify to help businesses strengthen relationships with customers through the power of music. By combining expert curation and world-class technology, Soundtrack Your Brand provides an all-in-one solution for streaming music that’s properly licensed for restaurants, retail stores, hotels and other commercial settings. Soundtrack Your Brand’s clients include iconic brands such as Lululemon, Uniqlo, Joe & The Juice, Aesop and Tag Heuer, to name a few.
Before Soundtrack Your Brand, Ola co-founded Spotify Business, a stand-alone effort to expand Spotify’s reach into B2B-streaming. Ola pivoted Spotify Business into Soundtrack Your Brand in 2018 as a fully independent brand and business. Prior to co-founding Spotify Business, Ola was the co-founder and COO of Beats Music, acquired by Apple and transformed into Apple Music. Through his multiple start-ups in the music-space, Ola has focused on unlocking that intrinsic value first in B2C and now in B2B.
Sean Turner is CTO and Co-Founder of Swiftly, a technology platform for supermarkets that takes the friction out of grocery shopping and brings the advantages of e-commerce to brick and mortar stores, enabling supermarkets to beat online retailers on price, convenience and selection.
Alex Quackenbush is Strategic Account Director for TrueSource, an OnPoint Group Company, and the first call for retailers and property managers in need of critical facility maintenance for more than 50 years.
Chris Jacks, director of growth strategy at HireInfluence, started his career in the music industry managing marketing campaigns for award winning artists’ tours and shows. During this time, the “influencer” was born, and Chris experienced working with them first-hand as artists began using their platforms to promote their latest work. After working in the music industry, Chris pivoted to working in the influencer marketing space developing new technologies to help bridge the gap between brands and influencers. Today, he works at HireInfluence to grow company revenue through keeping a pulse on the influencer marketing industry and analyzing ways to take advantage of emerging trends. Chris ensures HireInfluence provides top tier counsel on all marketing campaigns to yield the best results possible.
Technology is my lifeblood. Hiding its complexity and using it to simplify our world is what makes me tick. From machine learning, to video/graphics processing, to hardware design, to retail floor technology, I’ve been doing exactly that for nearly two decades.
I am a proven leader in the technology industry. I have managed cross functional programs ranging from strategy and roadmap formulation to tactical execution. These efforts have included go-to-market programs, roadmap strategy, product development, and corporate wide process optimization initiatives.
I absolutely excel at building and leading high performing customer facing teams. I decompose customer feedback to identify strategic new opportunities and potential disruptions and have a track record of driving corporate and product strategy changes in response.
I am excited to bring my expertise and love for technology to organizations interested increasing the competitiveness of their product portfolio.
Dino de Leon, EVP and Executive Creative Director at Advantage Unified Commerce (AUC), has been creatively solving marketing problems for 20+ years. With a traditional advertising background, his curiosity and passion for challenging norms led him to leadership roles with digital, promotional, and shopper agencies. Before joining AUC, Dino was EVP Executive Creative Director at IN Connected Marketing, before that he also held the position at Shoptology as their Head of Creative and at TracyLocke as Executive Creative Director.
Megan is a seasoned marketing executive with over two decades of experience leading marketing teams in the high-tech space. Most recently, Megan was the CMO at RealWear, a global market-leading industrial wearable startup. Before this, she spent 20+ years at Intel where she held leadership roles across Integrated Marketing, Product Marketing, Brand Strategy and Partner Marketing. Megan has an MBA from the Kellogg School of Management at Northwestern and a BS from the Haas School of Business at the University of California at Berkeley.
Toni-Louise Gianatti has a 25-year background in biomechanically efficient movement and posture education. Over the past five years, she has been engaged in research and publication endeavors, disseminating articles worldwide that examine the advantages, challenges, and results of utilizing safety technology and artificial intelligence for the purpose of injury prevention among frontline workers.
Sam Scoten, CEO & Co-founder, CheckSammy, a sustainability startup and the largest junk hauler in North America. Leveraging a nationwide network of independent haulers and bespoke logistics and recycling facilities, CheckSammy tackles complex waste and recycling challenges for large retailers in a fiscally and environmentally sustainable way.
Jake Ooi is the head of product at SHIELD, a global risk intelligence company.
Shekar Raman is CEO and co-founder of Birdzi, a grocery retail AI solutions company that was inspired by an idea his 11-year-old daughter had about locating products in the supermarket. He is passionate about building data-driven technologies leveraging AI and machine learning to help retailers and brands elevate the customer experience.
Leo Giel is the CEO of Tappa, a human-first mobile technology company empowering individuals to express and experience more while engaging with the brands they love.
Meg Siegel is currently Firework’s vice president of brand marketing. She’s spent several years in B2B marketing leadership roles driving business growth for disruptive media companies at various stages of development with go-to-market strategy, storytelling, and brand building. Meg was the Head of Brand Strategy for TikTok in the U.S. in early 2020, playing a critical role in the platform’s successful debut to U.S. advertisers and agencies. Prior to her role at TikTok, Siegel served as Spotify’s Global Director of Strategic Marketing where she helped marketers fall in love with digital audio as a new medium, and spearheaded the first-ever "Culture Next" global trends report — which, now in its third year, continues to be one of Spotify Advertising's most widely-read and cited annual franchises. Meg began her career at OgilvyEntertainment where she created original content and IP for world-class brands.
Mike Szczesny is the owner and vice president of EDCO Awards & Specialties, a dedicated supplier of employee recognition products, branded merchandise, and athletic awards. Szczesny takes pride in EDCO's ability to help companies go the extra mile in expressing gratitude and appreciation to their employees. He resides in Fort Lauderdale, Florida.
Russell Ahrens is a principal user experience designer for Nerdery, a Minneapolis-based premier digital product consultancy with depth of experience in strategy, design, technology and engineering, helping clients across a range of industries become fully digital.
Reshma Iyer is the Director of Product Marketing for ecommerce at Algolia. She is focused on helping brands deliver exceptional Search and Discovery experiences for their customers. Through her journey in the technology landscape, she has been able to straddle the world of product and marketing to land the right message with the right audience. She is equally passionate about engaging with tech and business personas.
Steve Rop is the chief operating officer for goTRG. Steve has more than 20 years of experience in the retail, ecommerce, and logistics industries. He has spent most of his career scaling high growth start-up and mid-sized companies in both the private and public markets. At goTRG, he is responsible for Growth, Marketing, and Supply Chain Operations. Steve earned his Bachelors, and MBA, at Michigan State University with a focus on Supply Chain Management and Finance.
Daniel Rodriguez is CMO at Simplr, the disruptor to the outdated contact center BPO model. The company offers a fully managed service that connects a chatbot,human agents, and an AI-powered platform to deliver better and more cost efficient CX than legacy BPOs.
Chris, a Fort Lauderdale, FL native, has a Bachelors of Arts in Economics from Morehouse College. He graduated on the Dean's list, and with Latin Honors, Magna Cum Laude. At the start of his career, Chris worked at SunTrust Robinson Humphrey as an equity research associate and also spent a couple of years in the strategy group to assist with the SunTrust / BB&T merger. He then transitioned to a role in Venture Capital where he assisted with fund of fund and direct investing. Chris now works at Ware2Go as the Chief of Staff to the CEO where he leads Strategic Initiatives to simplify the end-to-end supply chain to enable merchants of all sizes to compete and win.
Andrew Sandoval is the vice president of biddable media at Croud. He will be tasked with leading search, social and programmatic across the Americas as Croud reaches a pivotal time of expansion. Sandoval brings with him over 12 years of experience in digital media. He cut his teeth in digital at Performics, rising through the ranks while working on large search and social accounts, including Nestlé and American Express. Most recently in his role at Media Kitchen as Director, Biddable Media, he helped evolve the paid search practice into a cross-channel biddable team while growing the agency significantly.
Andrew Smith is Vice President of Marketing for PowerReviews, and an experienced e-commerce technology marketer. When he's not thinking about his day job, he's running around after two small children in Chicago's Lakeview neighborhood.
Mike Murchison is CEO and Co-founder of Ada, the world’s leading customer service automation company. Since 2016, Ada’s AI-powered platform has automated more than 4.7 billion customer interactions for brands like Meta, Verizon, AirAsia, Yeti, and Square.
Prasanna Dhungel is Co-Founder and Managing Partner of GrowByData, an enterprise retail data platform that offers retailers, manufacturers and advertising agencies competitive data for merchandising, advertising, pricing, channel management and corporate strategy.
Prasanna has a diverse background across geographies and industries. He received his BS with Honors from Cornell University, MEng from Princeton University, and an MBA from Kellogg School of Management. Prasanna brings two decades of experience running global data businesses and advising executives, board members and investors on data-driven growth. He has supported products at Valence Health and D2Hawkeye, and advised Gates Foundation, Athena Health and Apellis Pharma. In addition, he sits on the board of Clinic One, a preventative healthcare center and has advised private equity firms such as Bessemer Venture Partners and Welsh Carson Anderson & Stowe. He is originally from Kathmandu and currently resides in Boston.
Ryne Higgins is senior director of digital strategy of Dallas-based Eyeful Media
Lindsey Peters is the retail and consumer goods industry lead at Celonis.
Roy Avidor is the CEO and Co-Founder of Cymbio, a marketplace and dropship automation platform that enables brands to seamlessly scale their digital sales channels via automation and a network of hundreds of retailers, marketplaces, department stores, social commerce platforms and sales outlets. Roy is also a board member and shareholder of I.A IL, an exclusive distributor for premium brands in Israel, where he’s based. Roy has more than 15 years of experience in the eCommerce and retail industries and is an advocate for building a more connected commerce world.
Reilly Nolan, Content Marketing Manager, Webex by Cisco, a leader in cloud calling, collaboration, and customer experience solutions. He has more than 10 years of experience across the technology, healthcare, interior design, consumer goods, and fashion industries. Unpacking the human aspect of the product experience is what informs his writing most. In his spare time, Reilly has published and shortlisted fiction in a variety of national literary magazines.
Jared Harrington is Chief Operating Officer at Media Culture, a multichannel brand response media agency that drives growth for global clients with innovative and performance-driven media campaigns. He oversees the daily operations of the agency. Throughout his 14 years of experience in the industry, Jared has built and led teams of Analysts, Data Scientists and Software Developers to support the pursuit of providing the latest measurement solutions to businesses across all major categories.
Spence Hoffman is the VP at Cigars POS, a leading provider of innovative and comprehensive retail point-of-sale (POS) software solutions.
With over 15 years of experience working in the POS industry, Spence has developed an in-depth understanding of the unique needs and challenges faced by independent tobacco retailers.
Throughout his career, Spence has been a trusted advisor to countless tobacco shop owners, providing them with comprehensive solutions to streamline their operations and enhance customer experiences. As the Vice President of Sales at POS Nation, an industry-leading provider of tobacco shop POS systems, Spence has played a pivotal role in empowering retailers with cutting-edge technology and innovative software solutions.
Combining his extensive knowledge of the POS industry with a passion for cigars, Spence brings a unique perspective to his writing. His articles offer invaluable insights, industry trends, and practical tips that are tailored specifically to the needs of cigar retailers. With a keen eye for detail and a deep appreciation for the craftsmanship and tradition surrounding cigars, Spence's writing captures the essence of the cigar industry and engages readers with his informative and engaging style.
As an authority in the field, Spence Hoffman continues to educate and inspire cigar enthusiasts and professionals alike through his engaging articles. Whether he's exploring the latest cigar trends, analyzing market developments, or sharing expert advice, Spence's articles consistently deliver valuable information that helps readers stay ahead in the ever-evolving world of cigars.
Derick Jaros is the head of industry, commerce at Yext.
Benjamin Weyrich is co-founder and managing director of Finc3 Technology, a fast-growing tech company offering e-commerce BI solutions. He leads the development and management of Catapult Analytics, a software-as-a-service e-commerce analytics solution that empowers brands to make better decisions. Weyrich also leads the company’s Bespoke Solutions, a unit that builds and hosts tailor-made analytics solutions for international brands.
Rob Silver is an accomplished Internet marketing and media professional with proven expertise in creating and managing interactive marketing campaigns for Fortune 500 and start-up companies. He leads the Razorfish national media practice, which consists of more than 200 media professionals across media planning and buying, investment management, search engine marketing, search engine optimization, campaign management, ad operations, programmatic, commerce media and data sciences. He’s responsible for the development and delivery of Razorfish’s media capabilities for leading brands across a wide range of industries.
Prior to leading the media practice, Rob was a member of the Client Engagement community, leading cross-functional teams that delivered full-channel digital solutions encompassing ad creative, site design, media, social, CRM and technology development. Throughout his career, Rob has been instrumental in winning media clients and successfully leading long-term relationships.
Rob’s work has been recognized by the industry for Media Plan of the Year (Nike), AVA Digital Awards for SEO, US Search Awards, The Drum Search, and he has been a judge for the Campaign Media Awards.
Matthew Tilley is the executive director of marketing for Vericast, where he’s just as likely to be behind the scenes perfecting content as he is on the screen or stage presenting or moderating a panel.
He has more than two decades of experience in digital advertising and consumer promotions. He graduated from Bob Jones University with a B.A. in public relations journalism and from Wake Forest University with an M.B.A.
Brian is recognized as a savvy, innovative C-level executive with a proven record of achieving revenue, profit, and business growth objectives by providing expert business process, outsourcing, and cutting-edge technology solutions for blue chip clients. He has more than 20 years of experience in generating consumer and brand awareness, maximizing product visibility and developing sales and marketing strategies for some of the world’s most renowned brands including Walmart, Google, Amazon, Home Depot, Whirlpool, Nike and Microsoft. He is recognized in the marketing services industry as one of the leading experts in the strategic development and execution of retail and commercial execution solutions. Brian maintains an uncompromising focus on high quality standards, employee centric culture and bottom-line profit improvements. Brian received his bachelor degree in Business Administration from Longwood University in Virginia.
Aaron Schroeder is director of analytics and insights at TTEC Digital, one of the largest global CX technology and services innovators. The company delivers leading CX technology and operational CX orchestration at scale. TTEC Digital’s 60,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.
David Chinn is the CEO & Co-founder of Lexer. He has spent his career leading data and technology businesses in APAC and the USA. Joining Lexer in 2015 he has helped scale the business across three geographies successfully supporting hundreds of the most trusted retail brands. Prior to Lexer, David was the GM of Experian's Consumer Insights & Targeting division.
Katherine Lehman is director of digital marketing at last mile delivery management software company Onfleet. Since its launch in 2015, Onfleet has grown to power millions of deliveries per month for thousands of businesses around the world including Total Wine & More, Sweetgreen, Kroger and many more.
With over 25 years of leadership experience in the retail industry, Mike Robinson is a valuable addition to the founding team of The Eighth Notch, a technology platform focused on sustainable last-mile deliveries. His expertise in digital retail growth, product management and technology delivery, gained through roles at Macys.com, Gap Inc., IBM, and PwC Consulting, make him a sought-after strategic advisor to several early-stage start-ups. Additionally, Robinson serves as an Independent Board member of Vista Outdoors, Inc.
Ryan Wilder is a senior marketing strategist at SeQuel Response, an award-winning direct response agency based out of Minneapolis, Minn. Ryan is a seasoned direct marketer with proven experience in driving direct response campaigns to the next level of performance and profitability. You can connect with Ryan at sequeldm.com, email him at ryanw@sequeldm.com, or find him on LinkedIn.
Heehong Moon, a dedicated technologist and entrepreneur from South Korea, is the CEO and CTO of BoxHero, leveraging his expertise in technology and entrepreneurship to empower business owners. With a track record of creating successful games and business applications, he achieved a profitable exit with Dabang, the Korean equivalent of Zillow, in 2015. Currently, Moon is revolutionizing inventory management through BoxHero, an innovative app that has gained over 200,000 users across 100 countries, streamlining inventory tracking and organization to unleash the full potential of businesses worldwide.
Steve Larsen is the Vice President of Research & Development, Solution Design, and Customer Success at Packsize. Steve joined Packsize in 2017 after a career working with some of the world’s leading financial institutions. In his role, Steve is responsible for the company’s research and development efforts, solution design, and strategic partnership strategy.
Steve has a proven track record of designing and implementing complex automation solutions, and he has played a leading role in each of Packsize’s largest enterprise installations. Working side by side with global partners, Steve has integrated Packsize solutions into several of the world’s largest distribution centers.
Steve holds a degree in Accounting from the University of Utah.
Mathieu Champigny is Group CEO of CoCreativ and CEO Of Industrial Color, a full-service creative agency with offices in New York and Los Angeles.
Josh Tsui is the CEO of Floship, a leading global circular supply chain ecosystem solutions provider. Floship’s global circular supply chain ecosystem solutions cover all aspects of the global supply chain, ensuring minimal operation effort for e-commerce businesses while exceeding their expectations, allowing business owners to concentrate on driving growth and investment flexibility while gaining peace of mind. Learn more at www.floship.com.
Cassidy Cooper is the Social Media & Influencer Manager at Eyebuydirect, a leading online eyewear retailer.
Matt Voda is the CEO of Optimine Software, an industry leader in cloud-based cross-channel marketing analytics and optimization. Matt brings deep experience and a proven track record of cloud-based technology and analytics success to his role at OptiMine. Matt joined OptiMine from United Health Group where he led consumer marketing within the $40B Optum division, developing and deploying sophisticated analytics-driven approaches to yield significant gains in engagement and ROI. Matt also spent 11 years at Digital River as VP of Product Management developing the world's first cloud-based e-commerce platform, a high scale enterprise offering handling over $30B in e-commerce transactions, across 80 countries.
Rob Gatto is Paysafe's chief revenue officer (CRO). Since 2022, he oversees global sales function across various high-growth sectors such as gaming, travel, entertainment, fintech, and digital assets. With over 30 years of experience in sales, marketing, channel development, business development, client support, consulting, operations, and corporate development, he held senior roles in various high-performing technology companies.
Craig Szklany serves as Vice President & Product General Manager, Loss Prevention and Liability at Sensormatic Solutions. In this role, he leads the company’s loss prevention business and will be responsible for driving new innovative offerings that will shape the future of loss prevention.
Craig has over 30 years of experience at Sensormatic Solutions and has served in various leadership roles across engineering, development, project and product management. Prior to joining Sensormatic Solutions, Craig worked in IBM’s personal computing division.
Craig holds a bachelor of science in electrical engineering from the Rochester Institute of Technology and has co-invention status on nine patents. Craig was also the project leader of the athlete security portals used for entry to the Athlete’s Village during the 1996 Atlanta Olympic Games.
Yaron Toren is the chief marketing officer of Shopic, the maker of a computer vision-powered clip-on device that turns standard shopping carts into smart carts. Yaron has 20-plus years of strategic marketing experience, crafting compelling corporate stories for tech companies. Beyond orchestrating Shopic’s marketing efforts, he is part of the leadership team overseeing the development of Shopic’s next-generation retail media solution.
Nima is a technology executive, investor and founder. He currently serves as VP of Global Business Development and Sales at Shippo. Previously, he founded a soccer brand, spent time as a VC, knows how to sling pizza and group coupons, and put in time as a hip-hop radio DJ.
Daniele Servadei is Co-Founder and CEO of Sellix, an e-commerce solution that includes everything digital entrepreneurs need to create, grow, and manage their online store. It also allows them to accept crypto payments. The startup is based in Bologna, Italy.
David Kepets brings over 15 years of experience in email marketing, having worked with numerous high-profile brands across various industries, including Merkle, Cheetah Digital and Experian. Kepets has consistently demonstrated his ability to deliver exceptional results by leveraging data-driven insights, innovative techniques, and cutting-edge technologies. His strategic vision and passion for driving measurable success make him an invaluable addition to the Alchemy Worx team.
Stefan Hilger is co-founder and an executive board member of gicom AG, a global provider of agreement lifecycle management software solutions and consulting services for the retail, wholesale and consumer goods industries. In this role, Hilger leads and oversees gicom’s strategic sales and marketing initiatives, developing and managing relationships with key customers and partners to drive growth and expand market share globally. With more than 25 years of consumer industry experience, Hilger is an expert in executing digital transformation and applying data-driven strategies for optimizing and streamlining operations, improving customer experiences and boosting profitability.
Prior to co-founding gicom, Hilger started a consulting firm in Frankfurt in 2000 while his co-founder and business partner Hans-Jakob Reuter established a consulting firm in Cologne. They met at a previous consulting firm and collaborated over the years. In 2006, they decided to merge their companies to create gicom.
In 2016, by leveraging a long-standing partnership with SAP, Hilger and his team developed “SAP S/4 HANA for Agreement Profitability and Negotiation by gicom,” a solution extension for SAP’s ERP platform for successfully optimizing business partner relationships and streamlining core processes across procurement, sales and finance. An SAP solutions expert, Hilger is a proven leader in delivering tangible IT solutions and services to drive growth, maximize profits and accelerate international expansion for his clients.
Under Hilger’s leadership, gicom has received numerous awards, including TOP 100 German SMEs’ “Top management that promotes innovation” in 2021 and “Top Innovator” in 2018, EHI Retail Institute’s “Top Supplier Retail” in 2015 and SAP’s notable Pinnacle Award, “Solution Innovator of the Year,” in 2011.
Hilger resides in Mainz with his family, where he enjoys community service activities, cultural events and piano.
Dawn Godbolt, Ph.D is the Director of Health Equity at Maven Clinic, the world’s largest virtual clinic for women’s and family health. Prior to joining Maven, Dr. Godbolt worked in the Reproductive Justice space and at the National National Partnership for Women & Families where she integrated a reproductive justice framework into the maternal health portfolio. Her previous work examined race differences in mothers’ fear of allowing children outside, disparities in neighborhood factors, and the connection between stereotypes, religion and obesity. Dr. Godbolt holds a doctorate in Sociology from Florida State University, is a McNair Scholar, and a fellow of the OpEd Project.
Rachel Tyers has more than 10 years of experience in ecommerce and digital marketing. Previously the VP of Strategic Partnerships at performance marketing agency MuteSix and Co-founder of headless ecommerce platform Nacelle, Rachel is currently SVP of Partnerships & Marketing at Okendo, the customer marketing platform for Shopify brands.
Joel Percy is the regional director of Canada at Eagle Eye, where he helps clients grow loyalty and drive sales by building digital connections with their customers. He is an experienced Loyalty and CRM executive with deep retail personalization and data monetization expertise. At Loblaw Companies in Canada, he helped design, launch, and run PC Plus, one of the world's first fully personalized digital rewards programs. He has also consulted with retailers around the globe on the design of personalized marketing programs.
Ken Colbert is the founder and general manager of Dive Shop 360. For the past 10 years he has overseen all aspects of the business from customer experience and support to product development. He brings over 20 years of business operations experience to Dive Shop 360 prior to his current role. Colbert is passionate about helping dive shop retailers streamline their operations with Dive Shop 360's all-in-one, cloud-based POS platform.
Mark Simon is the Vice President of Strategy at Celigo. With over two decades of experience in the tech industry, Mark has spent his time leading teams at a number of different companies, such as Explore Consulting and Evo, where he served as Chief Technology Officer.
Josh Lett is the Senior Vice President for Professional Services at Deposco. Deposco’s omnichannel fulfilment supply chain applications help companies rapidly scale their warehouse management and order management operations, to see the inventory they’ve got, where it is, and where it should be in order to fulfill demand.
Max Gomez Montejo is the Chief Marketing Officer of Next Net Media, a leading global holding company owning businesses specializing in digital marketing, SEO, and AI, including The HOTH, a global leader in SEO services. Leveraging his expertise in data-driven decision making, Max consistently crafts innovative marketing strategies that connect SMBs, agencies, and enterprise clients, reshaping their marketing playbook.
Lauren Lang is Director of Content and Brand Communications at Constructor, an AI-powered product discovery and search platform tailor-made for ecommerce.
Sara Nix is Director of Business Operations at PFS where she manages eCommerce fulfillment operations for premier brands and retailers. Leveraging 10+ years of experience leading efforts across every aspect of the post-click operation, Sara offers a wealth of industry knowledge that spans multiple verticals, including health & beauty, jewelry and luxury.
Alex Yaseen is the founder and CEO of Parabola, a collaborative data tool that enables non-technical teams to automate manual, spreadsheet-based processes. Previously, Alex was a Strategy & Operations consultant at Deloitte, working with companies across CPG, retail, and logistics.
Alex built Parabola to empower operators and businesses alike to stop drowning in manual work, start building things that scale, and ultimately operate with excellence. Visit parabola.io to learn more or try the product for free.
André Ferraz is the CEO and co-founder of Incognia, a location identity company with teams in the U.S. and Brazil that provides spoof-proof location verification for trust & safety to verify and authenticate customers throughout their digital journey. André is an expert on location technology and a strong advocate for user privacy. Originally from Brazil, André founded his first company while a university student in computer science and has Endeavor Entrepreneur and Forbes Under 30 Brazil badges. Today the location technology developed by André and his co-founders has been deployed on over 200M smartphones in over 25 countries.
Matt DeLauro is chief revenue officer at SEON where he helps the company align to the evolving fraud prevention needs across a number of industries, including Banking and Payments, BNPL and Online Lending, iGaming and Casinos, Securities Exchanges, Travel & Hospitality, E-commerce and many more.
Brad Zackson is a veteran in real estate development, finance, and management with a keen eye for industry shifts. He is co-founder and Director of Development of New York based full-service real estate firm Dynamic Star, the company behind Fordham Landing, a transformative mixed-use project under development along the Harlem River waterfront.
Ana Wight is general manager, retail at Lightspeed Commerce. She has over 15 years’ experience across strategy and operations in the TMT sector across both B2B and B2C, and in corporate, management consulting, and start-up environments. Bringing a blend of strategic and operational expertise, analytical thinking and rigour, and a strong bias for action and execution to the teams and organizations that she leads, she has a strong track record of creating high performing, highly engaged teams.
Prior to her role as GM Retail at Lightspeed, Ana was the CEO of Vend. Before leading Vend, she held roles at McKinsey & Company (SVP), Microsoft, and Spark. Ana received a Bachelor of Commerce Degree, graduating with honours, from the University of Auckland.
Julie Marobella is the executive vice president (EVP) of product at Salsify. Marobella joined Salsify with over 15 years of experience driving product strategy, sales growth, and market expansion at high-growth software companies. Previously, she held product leadership positions at Barkly and Acquia.
Michele Nemschoff is Senior Vice President of Marketing at Motivation AI provider Persado, where she is responsible for developing best-in-class marketing strategies that fuel Persado’s mindshare and revenue growth. A marketing veteran with more than 25 years of experience supporting both startups and established tech companies, Michele joined Persado from Quantcast, an AI-based ad tech platform provider for the open internet, where she led and navigated the marketing team during a time of business model and industry transition. Michele received an MBA from Stanford University and a BS in Economics from The Wharton School at the University of Pennsylvania. She is the proud mother of two adult daughters and lives in the San Francisco Bay Area with her longtime partner and two cats.
Sajid Mohamedy is EVP of Growth & Delivery at Nisum, a technology consulting partner that designs and builds custom digital commerce platforms to power enterprises large and small.
A seasoned professional with a wealth of experience in business planning and market analysis. Having worked with major brands such as GAP, Walmart, Intel, and Falabella, he specializes in delivering scalable, cloud-based solutions. With expertise in e-commerce, digital strategy, business agility, and blockchain, Sajid has a proven track record of delivering exceptional results in a highly competitive market. As EVP of Growth & Delivery at Nisum, he leads the development and delivery of innovative solutions that drive business and people growth and success.
Since founding the company when 16-years-old, Stefan Hamann, the co-CEO and founder of Shopware has been responsible for defining the strategic course of Shopware AG. With a focus dedicated to technology, finance and controlling, Stefan spearheads the continuing development of the award-winning ecommerce platform.
Ryan Fannon has 13 years of work experience at industry leading companies across the aerospace, airline, and logistics industries. Currently, Ryan serves as the Director of Product Management and User Experience for UPS Capital®, providing industry-leading shipping insurance solutions for small and medium-sized businesses and consumers. Learn more about UPS Capital’s InsureShield® shipping insurance products at upscapital.com.
Previously at UPS, Ryan held various senior marketing manager roles spanning Competitive & Market Intelligence, Product Strategy, Product Development, and Go-to-Market with emphasis on B2C e-commerce and residential delivery.
Prior to joining UPS, Ryan worked for Raytheon in Burlington, MA, where he managed defense and aerospace subcontracts. Ryan has an MBA in marketing and strategy from Emory University and a bachelor’s degree in marketing and supply chain management from Syracuse University.
Bradley Hearn is senior product marketing lead at CommerceHub and helps articulate company strategy and industry trends through various external-facing content types, webinars, thought leadership channels, customer events and more. With nearly a decade of e-commerce experience at both ChannelAdvisor and CommerceHub, Bradley has written extensively and delivered presentations about the changing e-commerce landscape. From the explosion of third-party marketplaces to the rise of brands and the blurring of digital marketing channels, he's had a front-row seat to the ongoing e-commerce evolution.
With my 13 years of tech experience, I lead B2B SaaS products from inception to successful launch using my entrepreneurial mindset, dev expertise and UI/UX background.
I am passionate about solving complex business problems by creating products people love. I especially enjoy startup vibes of impact, ownership and growth.
I co-founded Becoming Product Managers community on Facebook to help 17K+ tech professionals navigate career dilemmas in the product world.
Lance Owide is the B2B general manager at BigCommerce, an open, composable ecommerce platform for established and fast-growing large B2C and B2B brands.
Beth Krantz is senior director of sales operations at TrueSource, an OnPoint Group Company, and the first call for retailers and property managers in need of critical facility maintenance.
Toby Rush is the Kansas City-based CEO and co-founder of Redeem, a platform that allows users to store and use Web3 assets via their mobile phone. Toby previously served as an executive at Alibaba Group, and in 2016 he sold his biometric company EyeVerify to Ant Group — the fintech affiliate of Alibaba — for US$100 million. Rush also co-founded and led Rush Tracking Systems, a computer vision and RFID solutions venture that was later sold to a Private Equity firm. Toby holds a BS in engineering from Kansas State University.
Erfan Shadabi is a cybersecurity expert with data security specialists comforte AG, where he works to help organizations identify and understand cybersecurity risks to allow them to make better and more informed business decisions. Shadabi previously held marketing and technical positions at Hyundai, The Helsinki Times, Nokia and Lionbridge.
Scott Scully is the CEO of Abstrakt Marketing Group, a business growth company that provides lead generation solutions and sales development.
Miika Mäkitalo is the CEO at HappyOrNot. Prior to this, they worked at Guidin, Teknologiateollisuus – Technology Industries of Finland, Tampere University, Microsoft, and HappyOrNot. Miika has also been the Chair of ICT Committee at Tampereen kauppakamari, and a Board Member in Advisory Board at Tampere University of Technology. Mäkitalo has over 10 years of experience in leadership roles, including Chief Operating Officer / President of EMEA at M-Files Corporation and Transport Director at Finnish Transport Agency.
As Lead of Industry Solutions – Retail, Marly works with VDX.tv’s Retail vertical team to develop strategic CTV and digital advertising solutions for retail brands.
Prior to joining VDX.tv (formerly Exponential), Marly worked as a Research Specialist at the University of Maryland, where she earned her Master’s degree in Public Health.
Andrew Sloss is a Senior Director with Alvarez & Marsal Tax in Washington, D.C. He brings more than 17 years of experience in site selection and tax credits and incentives. Andrew has worked with clients across a range of industries, including healthcare, retail/products services, financial services, manufacturing, telecommunications, oil and gas and renewable energy. He has over 15 years of experience navigating and advising clients on the Work Opportunity Tax Credit. He may be reached at ASloss@alvarezandmarsal.com.
Jean-Paul Schmetz is the CEO of Ghostery, a digital privacy company giving users back control over their online experience.
Rodney Manzo is the founder and CEO at Anvyl Inc., an intelligent PO management platform that helps consumer brands improve their supply chain process from PO issuance through to warehouse delivery.
Rodney is a graduate of the United States Military Academy at West Point and served as an Engineer Officer in the US Army. During tours in Afghanistan and Iraq, he conducted route clearance and global operations missions. Rodney is a graduate of the Army Ranger and Sapper schools and earned a Bronze Star during his deployments.
Following his time in the Army, Rodney worked as a consultant at Booz Allen on multiple engagements before joining Apple as a Global Supply Manager and then transitioning to Harry’s Inc, to lead their Global Supply Chain group.
Rodney graduated from the USMA with a BS in Business/System Engineering and he has an MBA from Columbia Business School.
Ken Doyle is the founder of Luzern eCommerce, a leading European Managed eCommerce Platform Provider that optimizes sales, margins and inventory across channels and geographies for brands across the globe. Ken is responsible for the strategic direction, vision, growth and performance of Luzern eCommerce.
A successful entrepreneur and leader, Ken is known for delivering financial performance, demonstrated by Luzern’s steady growth and the evolution of the company with economic and consumer trends. He has adapted the business to what it is today, a leading eCommerce partner to some of the world’s leading Brands. Luzern is proven to dramatically grow online revenues for brands and is trusted by household names such as Philips, Fossil, JDE coffee, Panasonic, Petsafe, HTC and Nestle.
Prior to Luzern eCommerce, Ken held various executive positions in technology, both software and hardware, and lead senior teams for U.S multinationals and across Europe. Ken holds an MBA from Open Business School and completed a program of Executive Leadership at Stanford Graduate University School of Business. Ken is based at Luzern’s headquarters in Dublin, Ireland.
Basil Hatto currently serves as NP Digital’s Senior Vice President of Product and Growth at NP Digital, where he spearheads agile product innovation using data and analytics to identify areas of monetization for Canadian clients. With over two decades of diverse leadership experience across media, startups, agencies, and tech organizations, Hatto has developed a distinctive approach to growth marketing, leveraging data science to uncover focus areas that fuel upward growth and revenue for Canadian brands. Prior to NP Digital, Hatto held key positions such as VP of Data Science, Audience & Analytics at Postmedia and SVP of Product and Strategy at iProspect.
Danielle Marceau has an extensive background in modeling, forecasting, research and development, and sharing industry expertise on economics, leading indicators, and predictive analytics. Her focus is on how understanding external themes such as economic, demographic, consumer behavior, and social trends can improve business performance forecasting across different functions and roles in organizations. At Prevedere, her role as Principal Economist and Director of Analytics includes guiding the company’s macroeconomic outlook as well as driving research & development around advanced analytics. Danielle’s expertise is applied to helping business leaders navigate their company’s future opportunities and risks through econometric modeling and leading indicator analysis.
Darren Guarnaccia is president of Uniform, a digital experience composition platform (DXCP) on which developers and marketers can control their digital-experience stack. As a leader with deep expertise in blending best-in-class product-marketing and product-management strategies to overcome business challenges, differentiate products, and drive exponential growth, Darren oversees marketing, product strategy, and enablement at Uniform.
Beatriz Thomaz Rabello is the product marketing manager at Brand Protection by ClearSale. With a background in production engineering and sales/marketing, Bea drives Brand Protection by ClearSale’s global expansion strategy and effectively bridges the technical and growth teams. In her three years at ClearSale, she has represented the cyber security department in client meetings, ensuring seamless communication. Bea's professionalism, industry expertise, and ability to provide valuable insights make her a trusted advisor and instrumental to ClearSale's success in cyber security.
Carsten Pingel has 20 years of experience in digital strategy and business development. He leads the Commercial Strategy & Data Transformation unit at Valtech, where he helps companies with digital transformation and data-driven growth acceleration. Previously, he was responsible for business development and strategy at Copenhagen Airports and held board positions at several e-commerce and SaaS companies.
As the head of product solutions at Amperity, Matt Hallett boasts over two decades of experience in the MarTech & AdTech spheres. Specializing in marketing automation, product management, data analytics, and business intelligence, Matt's expertise sets him apart. He's sculpted cutting-edge solutions for Fortune 500 companies, drawing on his rich history with notable ventures including Appature and IQVia/IMS Health.
More than just roles, Matt's entrepreneurial spirit has propelled him to the forefront of CRM, CDP, and customer data innovations. He's dedicated to harnessing first, second, and third-party data, transforming the way organizations enhance customer experiences and achieve stellar business results.
Ailen is Nedap Retail’s Director of iD Cloud Platform for North America and is based on the east coast of the USA. Having attended Northeastern University to study Communications and with more than 13 years in sales positions, Ailen is experienced in software-as-a-service and cloud services in industries such as IT, real estate and retail. In her role at Nedap, Ailen oversees the company’s cloud-based SaaS platform, which is designed to evolve the retail world, and works with her team to change the way the retail world sees inventory.
Kara Holthaus is the vice president of customer success at Appriss Retail. Kara is a results-oriented professional with over 15 years of experience in various stages of organizational growth. With a background in e-commerce and marketing technology, she excels in delivering exceptional value to clients and leading high-performing customer-facing teams.
Since earning her bachelor's degree in Journalism and Communication from Butler University, Kara has immersed herself in the world of retail e-commerce and later customer success and professional services. Most recently, Kara lead the Customer Success team at Contentsquare, where she fostered company growth and strong relationships with clients. Before that, she served as the vice president of client success at SmarterHQ where she played a pivotal role in the company's growth, ultimately leading to its acquisition by Wunderkind.
Emily Cawse is a digital customer experience consultant, working with enterprises in marketing and digital analytics.
As a customer success manager, I help my clients to get the most out of their technology stack by providing data-driven insights and recommendations for their digital strategy and operational efficiency.
I started out managing campaigns across a range of digital and direct marketing channels - email, mobile, direct mail, and more. Analysing the results of those campaigns led me to the joys of data! I have since specialised in platforms that improve digital customer experience, from behavioural analytics to journey continuity.
I've worked with clients of all shapes and sizes, from financial services (including the “Big Four") to not-for-profit charities, and enterprises across travel, retail and telecoms.
Sohaib Ahmed is Senior Director of CX Program Strategy at HGS, the leader in digital-led customer experience and business process management, where he builds relationships with marketplaces and connects companies with comprehensive CX solutions. His expertise spans cloud communications, automation, AI, and lean operations to provide technological and operational insights. Prior to HGS, Sohaib served in a technology strategy consulting role covering North America and EMEA with Accenture specializing in the BFSI, retail, and energy sectors. Sohaib holds a master's degree in computer science.
As the Vice President of Corporate Marketing, Genevieve Haldeman is responsible for all the elements impacting Cloudinary’s brand representation to the market. She leads the teams responsible for the strategy and execution of programs to support brand awareness, thought leadership and the overall digital experience for customers. Genevieve brings more than 25 years of experience in marketing and communications at major technology brands including Twilio, ServiceNow, Symantec and SAP.
Khurram Moiz, Lead Principal, Retail Customer Success, BlueConic
Khurram has spent the past 12+ years driving strategic customer-centric, media optimization, and analytics capabilities for Fortune 100 companies across retail, consumer products, food and beverage, and financial services. As a Lead Principal Customer Success Manager at BlueConic, he is tasked with guiding and enabling customers as they navigate through their own digital transformation journeys.
Having worked client-side and as a prior strategy consultant, Khurram has first-hand experience with martech and audience intelligence capabilities that serve cross-functional teams. Off the clock, he is often found outdoors with his scouting family around metro Atlanta and usually in the middle of an intense deep dive on Marvel superheroes with his kids.
Robyn Rawlings is a successful marketing leader with over 20 years of experience in enterprise software and software-as-a-service (SaaS). She is currently Director of Integrated Campaigns and Content Marketing at Webex by Cisco, a leader in cloud calling, collaboration, and customer experience
solutions.
Patrick Coughlin is senior vice president, global technical sales at Splunk. He was the co-founder and CEO of TruSTAR, a cyber intelligence management platform that was acquired by Splunk. Prior to TruSTAR, Patrick led cybersecurity and counterterrorism analyst teams for the U.S. government and private sector clients in the U.S. and EMEA.
Ben DeBow (bendebow.com) is a business leader, author, and innovator on a mission to move the technology industry from the era of abundance to the era of efficiency. As the founder and CEO of Fortified, a next-generation database consultancy twice named to the Inc. 5000 list of fastest-growing private companies, DeBow has been implementing mission-critical data platforms around the globe for the past two decades. He is the author of End of Abundance in Tech: How IT Leaders Can Find Efficiencies to Drive Business Value and a sought-after speaker, podcaster, and contributor to technology publications and media, He earned his degree in information systems and accounting from the University of Cincinnati.
Kevin Kroeger is the product manager for Spectrio's retail vertical of business. Kevin previously held director and C-level roles at companies spanning consumer electronics, musical instruments, and home & garden spaces. At Spectrio, he oversees the product development life cycle, champions the voice of the customer, and drives the team to deliver a class-leading product roadmap, which drives engaged consumers to Spectrio's customer base.
Greg Davis is the CEO of Bigleaf Networks, a leading provider of network optimization solutions. Davis has a record of scaling businesses through revenue growth, operations, and strategic acquisitions. He has 25+ years of tech leadership, leading start-ups to $100M+ in annual revenue. He has been on the board of directors for Bigleaf Networks since 2020.
Ben Mones, is the co-founder and CEO of Fama, an AI-based solution that identifies problematic behavior among potential hires and current employees by analyzing publicly available online information. He founded Fama in 2015 to address the needs of organizations everywhere that are grappling with the challenges of protecting their workplace culture and preventing harassment.
Ashish Malpani leads global product marketing for digital experience business at Progress. With over 25 years of experience, he's led the product marketing and management teams at industry leaders like Dell-EMC, HID Global, Gemalto (Thales), and Forcepoint. A passionate traveler and storyteller who's always on the lookout for new adventures, he is often found exploring a new country or working on his next book. He holds M.B.A. from the University of Texas and M.S.E. from Purdue University.
Vasilios Lambos is chief marketing officer of Cognition, a connected advertising platform for ad agencies and brands. With a background in marketing and a keen interest in the ever-evolving digital landscape, Vasilios is dedicated to exploring and sharing insights on the latest trends and innovations in the world of digital marketing.
Thomas McCutchen is the chief strategy officer at Bear Group. An experienced founder and engineer, Thomas offers a 15-plus year proven history of providing digital solutions that have helped the retail and ecommerce industries transform. After building in store solutions for retailers, he founded Scoutside, a full-service ecommerce company specializing in subscription commerce in health, wellness, food and beverage. Scoutside has helped merchants of all sizes grow their average order value and revenue – from brands just launching to those scaling their business from $25M to $50M. In effort to help merchants accelerate their business even more efficiently, Scoutside merged with Bear Group, another award-winning digital experience agency. The new Bear Group is a premier commerce agency, offering full-service web solutions for ecommerce merchants. In his new role within Bear Group, Thomas is focused on strategically simplifying complexity for clients, aligning technology expertise to business need. An expert in Conversion Rate Optimization, Thomas is an active thought leader on how ecommerce brands can better leverage their online presences to increase revenue.
As Clear Channel Outdoor Americas Senior Vice President, Research and Insights, Andrew Marcus develops research strategies to drive innovation and growth across its business lines. Andrew is a veteran Out-of-Home (OOH) media researcher with over three decades of experience. He directs a team who assembles, writes, and distributes research services that advance the companies research initiatives.
A voice of support and insight, Andrew lends his mindshare to numerous industry research initiatives and sits on committees for organizations including Geopath, Out-of-Home Advertising Association of America (OAAA), and the Media Ratings Council (MRC).
Prior to joining Bluecore in early 2022, Jackie spent the last 10 years in direct-to-consumer, digital marketing roles. Starting as an email campaign manager for Sears Holdings Corporation, she worked her way up to a Senior Director role within SHC’s loyalty program, Shop Your Way, managing all digital marketing for the brand. Additionally, she spent time in two highly regulated industries, pharmaceutical and financial services, where she was able to utilize her consumer first approach in new and different ways. Jackie’s background is built on a foundation from Purdue University where she received her Bachelor’s degree in Industrial Distribution.
Laura Michon is vice president of customer success at Namogoo. She has extensive experience in MarTech and has been providing strategic advice to a wide range of global enterprise brands for over a decade.
Mohan has extensive experience in implementing ERP, Banking, and Insurance solutions in APAC, USA, and Europe, leading large teams to deliver outstanding client outcomes. His recent focus has been on leading clients on their digital transformation journey. He specializes in conducting Design Thinking workshops to identify the problem and evaluate the benefits of various innovative ideas. He is an engineer (IIT) and an MBA (XLRI).
Ashley J. Hale is a partner with Morgan, Lewis, & Bockius LLP. She helps employers navigate a wide range of employment issues representing employers in high-stakes individual, class, and collective action litigation and in administrative agency actions concerning federal and state labor and employment statutes (including wage and hour and discrimination claims).
The first obstacle in any quest for clean data is knowing what’s in it. Download our ebook to learn how data profiling can help retailers find, fix & monitor bad data entering their system to enhance customer experience & reduce chargebacks. Plus, learn how to tackle other common data obstacles to achieve a complete 360-deree view of your customers.