Rich Wagner

Rich Wagner
Data and AI Technology Deliver the Ultimate Holiday Gift: Business Success

One of the first references to Christmas in July was in an 1892 French opera when in response to children singing Christmas carols during the summer a character says, “When you sing Christmas in July, you rush the season.” For retailers, the idea of planning Christmas in July is anything but rushing the season. A…

Lessons to Learn From Sears’ Demise

At its height, Sears was the Amazon.com of its day. The 125-year-old retail giant amassed a catalog audience of more than 25 percent of the U.S. population — without using the internet or modern technology. It achieved the extraordinary feat of fulfilling more than 105,000 orders a day by changing the way business was done…

How Retailers Are Turning Big Data Into Better Decisions

In today’s competitive market, retail executives often find themselves suffering from one of the most perplexing questions of the digital age: “What do we do with all this data?” With the amount of information generated, gleaning meaningful, actionable insights is a challenge. This mountain of data gives way to “analysis paralysis” in many organizations as…