Many retail categories saw an uptick in online sales over the past couple of months. By mid-April, U.S. retailers’ year-over-year revenue growth was at 68 percent. Buy online, pick up in-store (BOPIS) orders also experienced quite the surge. In fact, Walmart Grocery quickly became the No. 1 most downloaded shopping app in early April. However,…
Joe Schultz
For years, brick-and-mortar retailers have been struggling with the question of how to remain relevant in an increasingly digital world. From the prevalence of buy online, pick up in-store (BOPIS) to big-box stores putting food in shoppers’ refrigerators, consumers place a high premium on speed and convenience. And while smart brands will use an omnichannel approach to…
It wasn't long ago that every suburb was chasing the same elite retailers. They would create special zones to give residents all the must-have shopping amenities: big-box outlets, DIY shops, grocery stores, and fashion boutiques to browse at their leisure. Then came the e-commerce explosion. Shoppers’ trips became more calculated, with less time spent browsing…