Joe Byrne

Joe Byrne

Joe Byrne is a Regional CTO at AppDynamics, the Application Intelligence company and part of the Cisco family. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance.

His primary focus is on working with customers and prospects on APM strategy and helping with digital transformations. He also works closely with Sales, Marketing, Product and Engineering on product strategy. Prior to AppDynamics, Joe held technology leadership roles at Albertsons, EllieMae and Johnson and Johnson.
Survey: Observability is Becoming IT’s Secret Weapon

As most people who have worked in the retail industry over the pandemic know, consumer demands for the best possible online experiences are at an all-time high. Consumers are not tolerating hiccups in performance. With potential loss of revenue and consumer trust on the line, potential outages and downtime aren't something retailers can afford. For…

Retail Has One Chance to Get User Experience Right. Here’s How Your Business Can Prepare

As restrictions lift and more people venture further from home, the retail, hospitality and travel industries are now experiencing a resurgence after a quiet year. It’s now full steam ahead for the restaurant, hotel, and venue industries — so much so, in fact, that in LinkedIn’s recent list of the most in-demand jobs, in-person sales…

Making Change: Put the Digital Customer Experience First 

As the COVID-19 pandemic has changed the way we all shop, work and interact, the digital customer experience has solidified its place as the most important aspect of retail businesses. These past months, IT teams have been feeling more pressure than ever before to make each customer's digital interaction perfect. According to the recent Agents…

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