Kristyn Emenecker

Kristyn Emenecker is the Chief Product & Strategy Officer at Playvox. Her role is to define product strategy and lead the creation of products that deliver increased, differentiated value to both customers and the business. Kristyn has been a leading voice in the customer experience (CX) and contact center industry for more than 20 years and is frequent speaker on cloud contact center and customer engagement topics. She has honed that love for the customer in various senior leadership roles across SaaS product/technology, operational, consulting, sales/marketing, and corporate strategy at companies including Verint, inContact, Mercom, and TPG TeleManagement. She recently served as SVP Product Strategy for Verint, where she was responsible for product and go-to-market strategy globally for Verint’s broad portfolio of 30+ Customer Engagement solutions.