Whether it’s the loss of third-party tracking or a new Google algorithm update, marketers always have a new challenge to face. Today, that challenge is inflation. An overwhelming majority (85 percent) of consumers say inflation has caused them to change their shopping habits, with 79 percent seeking out discounts and 77 percent reducing their shopping.…
Randi Mohr
In a world of struggling supply chains and pandemic fatigue, providing an unparalleled digital customer experience (CX) is more important than ever. Improving CX became a top five initiative for 54 percent of marketing organizations during the pandemic, particularly in the retail sector, with CX budgets increasing by 10 percent on average since the early…