Nilay Oza

Nilay Oza

Klevu’s CEO and co-founder Nilay Oza is an entrepreneur with expertise in developing innovative, machine-learning software. His passion is to make a difference through continuous learning driven software-led innovation. Nilay previously served as a Project Director at the University of Helsinki and as a Senior Research Scientist at VTT, the leading research and technology company in the Nordic region. He holds a PhD in Software and Business Engineering from the University of Hertfordshire.

May 2, 2023 Chatbots Must Learn to Talk Back

Advanced search functions are now indispensable in helping shoppers find and choose what they want from the many millions of products now available to them online or in-app 24/7. There are now more than 268 million digital buyers in the U.S. — all expecting highly personalized experiences and super-fast, hyper-relevant product discovery. To do this…

October 27, 2021 The Future of Personalization: Marrying Human Senses With Machine Learning

When it comes to online shopping, Alexa is one of the widely used machine learning-based conversational interfaces. While many of us love to ask such tech interfaces to better understand our needs, most merely cannot handle conversation beyond one or two questions. In other words, we're beginning to see the indicators of where the machine…

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