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Diana Ganz is co-founder of SuitShop, a destination for affordable, size- and gender-inclusive, and yours-to-keep suiting. Ganz recently spoke on a panel discussing emerging technology trends at Total Retail Tech in Denver. In this video interview from the event, she provides a overview of the SuitShop business, identifies what she attributes the growth of the business to, and…
This video features a panel discussing emerging technology in the retail industry from Total Retail Tech 2023 in Denver. Speakers include Diana Ganz, Co-Founder, SuitShop; Sachin Shroff, Vice President, CRM, Loyalty and Marketing Technology, Michaels; Scott Devlin, Chief Information Officer, The Vitamin Shoppe; and moderator Carol Spieckerman, President, Spieckerman Retail. With technology evolving so rapidly, it’s incumbent upon retail…
Scott Devlin was named chief information officer of The Vitamin Shoppe in January 2023. Devlin spoke on a panel at Total Retail Tech in Denver last month, discussing the emerging technology that needs to be on retailers' radars. In this video interview from the event, he shares how he's transitioned into the C-suite position since taking on…
Dr. Seth Dobrin, founder and CEO of Qantm AI, a consultancy which provides robust data governance solutions to ensure data accuracy, integrity, and security, presented a keynote presentation at Total Retail Tech last month in Denver. Among a multitude of talking points, Dobrin addressed the ways that retailers and brands must be thinking about how…
This video features a keynote from Joe Megibow, CEO of Bright Cellars, titled "Why This CEO Opted for an 'Off the Shelf' Technology Solution" from Total Retail Tech 2023 in Denver. When Bright Cellars was launched over six years ago, there were few “off-the-shelf” solutions available for a subscription business. Over time, Bright Cellars built an entirely proprietary…
This video features a panel discussing generative artificial intelligence (AI) from Total Retail Tech 2023 in Denver. Speakers include Sree Sreedhararaj, senior vice president, chief technology officer, Sephora; Hani Batla, chief information and technology officer, Adorama; Jenna Posner, chief digital officer, Solo Brands; Jim Forester, chief information officer, Kendra Scott; and moderator Brendan Witcher, vice president, principal analyst, Forrester. A panel of…
This video features a keynote from Dr. Seth Dobrin, PhD, founder and CEO of Qantm AI, titled "How Retailers Can Use AI to Transform Their Businesses ... Responsibly" at Total Retail Tech 2023 in Denver. Artificial intelligence is reshaping the retail industry. The technology holds incredible promise, but security and privacy incidents diminish public trust and draw attention…
REI, a leading seller of outdoor apparel and equipment, has a unique co-op business model that includes a quadruple bottom line. The retailer closely monitors and reports on the health of the business, as well as the health of its employees, its co-op members, and society at large. That quadruple bottom line and company mission, different…
In this episode of Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham report from last week's Total Retail Tech event in Denver. They discuss Total Retail’s latest research report, the 2023 Retail Technology Report: An Analysis of Trends, Buying Behaviors, and Future Opportunities. Keenan dives into top trends from the report survey data, including how…
Jay Robinson is chief innovation officer and senior vice president of global business development at Renfro Brands, a 100-year-old legacy sock and hosiery manufacturer and retailer. In this video interview with Editor-in-Chief Joe Keenan, Robinson discusses his role and its impact across the organization, how sustainability is integrated into Renfro Brands' holistic innovation strategy, and…
While at Shoptalk 2023 in Las Vegas last month, Editor-in-Chief Joe Keenan interviewed Fiona Tan, chief technology officer at Wayfair, to learn about how the furniture and home decor retailer is optimizing product discovery across its sales channels. She details her role at the organization, how Wayfair is using technology to serve the right products to the right customers,…
Mike Frazzini is the technology chief of staff at FTD, a leader in the floral industry for over a century operating one of the largest florist networks in the world. While attending Total Retail Tech last fall, Frazzini sat down with our editorial team to discuss his evolving role at FTD, why data is a priority…
Sam's Club is known for being an innovator within the retail industry. In this video clip from Total Retail Tech 2022 in Nashville, Tim Simmons, senior vice president and chief product officer of Sam's Club, speaks about the technology foundation fueling the retailer's culture of innovation. You can watch the full recording of Simmons' keynote session from…
Omer Iqbal is the senior vice president of digital strategy and enterprise architecture at Shiseido, one of the top cosmetics companies in the world with a rich portfolio of international brands. While attending Total Retail Tech last fall, Iqbal sat down with our editorial team to discuss how he influences technology decisions at Shiseido, as well…
Wayfair is prioritizing innovation across its organization, supported by technology providers like Toshiba Global Commerce Solutions. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Kevin O’Riordan, head of physical retail and supply chain engineering at Wayfair, and Fredrik Carlegren, vice president of marketing and communications at Toshiba Global Commerce Solutions. In…
The Home Depot is making technology investments to enhance an interconnected shopping journey for its customers. While at the National Retail Federation Big Show in New York City last week, Editor-in-Chief Joe Keenan spoke with Muzammil Akram, vice president of technology and store systems at The Home Depot, to learn more about the tools the home improvement retailer…
Dara Meath is the former divisional chief information officer and development leader of digital and e-commerce at Conair LLC. Earlier this week she was named the new senior vice president and chief technology officer for Build-A-Bear Workshop. While attending Total Retail Tech last fall, Meath sat down with our editorial team to discuss how technology influenced her…
Carol Schuster is the technology and business information advisor at Lafayette 148 New York, a luxury womenswear brand. While attending Total Retail Tech last fall, Schuster sat down with our editorial team to discuss her role at Lafayette 148 and how it's evolving amidst the face-paced retail technology sector. She shares the technology solution she believes will have…
What is big data? How does data help produce artificial intelligence (AI)? How can retailers utilize data and AI best to positively impact their business? Asha Saxena, CEO and founder of Women Leaders in Data and AI, delivered a keynote presentation during Total Retail Tech earlier this year in Nashville. In this video clip from her session, Saxena discusses…
This video features a clip from a panel discussion focused on effective collaboration between marketing and IT departments. It was recorded at Total Retail Tech in Nashville last month. Kristen Gasior, chief transformation officer at Balsam Brands, shares the lessons she's learned from working effectively with IT teams, including establishing better cross-department alignment around business goals.…